Weather Station Hardware > Ambient Weather and Ecowitt and other Fine Offset clones
Buying Direct from Ecowitt
TinkerTown:
Has anyone purchased directly from Ecowit? I placed an order with them for six WH51 and one WH41 on April 24'th and they haven't shipped, no one replies to inquiries for order status. Does it usually take this long to process orders from them directly?
ramblinche81:
I've had a lot of success with direct orders and cust serv contacts. Remember time differences across the globe.
A couple people mentioned email server issues in past. Several moderators work directly with Lucy and maybe they will.see your note.
KC5JIM:
Orders can take a long time to ship. I ordered March 20, shipped April 15, arrived April 29. I received an email with tracking number the day it shipped, but no other emails.
Mandrake:
Yes, unfortunately shipping can be slower than ideal. However I believe that this is down to them not holding much stock at any one time and waiting for manufacturing batches.
Also all of my orders have been pre-tested before they dispatch to me.
The main benefit is that the price is very competitive compared to domestic sellers who are obviously adding their margin and I can assure you that customer service around any issues you may have from Ecowitt really cannot be beaten!
Platokidd:
In January I ordered a HP2551c it took only 2 weeks. Re-ordered the same hp2551c in March and it took 6 weeks.
Ordered some bird spikes and a wh31 with ecowitt points 2.5 weeks ago and it sitting in Chicago now.
Whenever possible I'll order Ecowitt products from Amazon. They have same or better pricing then ordering direct from Ecowitt and it arrives in a couple days.
As far as no reply to your order or inquiry I would email customer service again. They normally take a day or 2 to reply.
Do you see your order in you Ecowitt account??
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