VWS freezes up

[nycweatherman1]

Hi Forum.. Hope all is well
I need your help in solving the issue that I am having with VWS.. Periodically, I have to end the program and restart it again because all readings freeze up.. (the temp, rel humidity.. everything...)
using Vista... v14.00 p 103
Let me know if you need any additional info..

Thanks for your assistance in advance,
Regards
G.A>

[GBW]

what weather station type?
one thing, make sure to run it as administrator

[nycweatherman1]

Thanks GBW for your suggestion.. ok.. set to run as administer....

Now that I look into it more closely 

I see that the connection between the console and the computer..stops.....

I close the program and restart it again.. Works fine for a bit and then the same thing happens.. Connection is lost

Could it be...... The cord that I m using is from Radio Shack ---Gigaware  serial # 26-949.

Can anyone suggest a cord that is more stable?

Frankly  I m not really into buying a new cord... I have my fingers that running the program as administrator solves the problem.. I ll find out soon enough..LOL..

[GBW]

also , if using a USB to serial adaptor, make sure windows is not set to power down the USB to save power

[nycweatherman1]

.....I m sure you guys were waiting for this: How do I make sure windows is not set to power down the USB to save power ??

Readings are still freezing up....

[nycweatherman1]

power plan is already set for high performance

[nycweatherman1]

I moved the USB to another port... and as a fail safe I purchased another cable following another members suggestion (Startech
( http://www.startech.com/item/ICUSB232-USB-to-RS-232-Serial-DB9-Adapter.aspx )-  

So either way.. I hope to get this resolved...


Any suggestions are always welcomed and appreciated...

Regards