Actually when I called, the technician did
ask me if I tried replacing the battery (
!!) which I said, yes, I did replace the battery...but then 2-1/2 days later I get the same message -- low battery transmitter 1. That's when he replied that "it sounds like a bad transmitter...okay, I'll ship out a new transmitter" etc., etc. He also asked me if I was sure that the battery cover was properly installed, that the "back" end (not the thumbscrew) was actually in place (because apparently some folks weren't doing that properly). I said that yes, everything was correct. He didn't ask me in a condescending way or anything, but just in a way of "covering all the bases."
I'll post an update when I get the new transmitter and we see what happens.
(I wonder if by "transmitter," he means "super capacitor"...for the solar panel...my guess is the same as the one mentioned previously, perhaps the capacitor isn't holding the charge and that during the night the thing is running on battery power alone, thus draining the bats...?)
...interesting. I wonder if Davis will ask you first to replace the battery or they just send out the replacement once you report the error message?
Hey y'all! I'm having the same problem. Just got off the phone with tech support and they're going to ship out a new transmitter for the ISS. The guy said they're pretty easy to change out, and then send back the faulty transmitter.
Have a great day everyone!
KNCWHITE02, DW4505 (CWOP)