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dalecoy
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« Reply #225 on: June 12, 2012, 01:20:14 PM » |
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..., but if it starts having many problems with batteries, transmitters, or super caps....
Does anyone know if the VP2's are better for maintenance?
There's a cabled version of the VP2 that doesn't have a battery or supercap in the ISS (and is cheaper than the wireless version). Of course, you have to run a cable from outside the house to inside. It's the "no free lunch" rule.
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arrowspace90
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« Reply #226 on: June 12, 2012, 01:26:22 PM » |
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Right. If I have a problem every 18/24 months, I will just call the antenna install people back to do it. It's worth $80 to not fall and die.
However, because of the street on one side and tall trees and houses on the other, my rain gauge can't be down at 6ft. where I would like to have it. It would be "shadowed" and even less accurate.
I just would not want to be in the position of needing repeated trips up there to troubleshoot problems.
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Bushman
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« Reply #227 on: June 12, 2012, 01:44:20 PM » |
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Be aware that the removing the potential for the supercap to fail might be a good thing in your situation Use external power or a wired version.
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arrowspace90
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« Reply #228 on: June 12, 2012, 01:58:25 PM » |
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Hmmmm....how about nuclear fusion? 
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Jace
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« Reply #229 on: July 09, 2012, 02:43:49 PM » |
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Add me to the list of battery failures.
Bought the Vue new from Amazon.co.uk, started using it 30th Jan this year. Low transmitter battery warning and battery changed for a new Duracell Ultra late March. Low transmitter battery warning and new Duracell Ultra battery change today.
The contacts have some grease on them from factory install, no idea what firmware the ISS has. The ISS is pointing South, the solar panel is not obstructed and is clean and being summer I am getting an average of 16 hours daylight a day.
Contacted Davis, but being a UK customer I'm not holding my breath. I suppose I could contact Amazon and request a replacement as it's within warrenty, but will give Davis a chance first.
John
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4wd
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« Reply #230 on: July 09, 2012, 03:10:11 PM » |
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I would wager it isn't a real low battery but a false sensor reading. However since it's under warranty you may as well pursue it that way. With mine I noticed it seemed to show the warning for short periods when it was extremely damp - as it is now.
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killwilly
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« Reply #231 on: July 10, 2012, 02:44:52 AM » |
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I wouldn't hold your breath for getting a new one. I had the same problem after 7 months and contacted the vendor, who said they would not replace it, but they would get it repaired and I would have to return it to them at my cost for postage. They also said that they couldn't tell me how long it would be away and no, they wouldn't loan me one whilst mine was away, which was completely unacceptable to me.
After lots of emails back and forth to Davis they did agree to send me a replacement battery compartment, which they thought was causing the problem and it did cure the issue. The replacement part was supplied by Mcmurdo, who I believe to be the UK importer for Davis products.
I wish you the best of luck with your dealings with Davis and will be very interested to see the outcome.
It's a great shame that Davis don't adopt the same attitude as Oregon Scientific to their UK clients, OS are brilliant with their after-sales service here in the UK.
As you purchased your station in January this year, it is likely that your firmware will be up to date, but it is worth checking the Davis site for the most recent updates. I have updated mine twice since December 2009.
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Alan >>>>>><br /><br />Hardware:- Davis Vantage Vue<br />Software:- VWS:14.00 p87. Davis WeatherLink<br />Location:- Lincolnshire, UK.<br />  <br /><br />Wunderground ID, ILINCOLN15
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Jace
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« Reply #232 on: July 11, 2012, 02:08:29 PM » |
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Thanks gents, both occasions the batteries have failed I've had periods of warm almost hot weather followed by downpours.
A friend is searching for his multimeter, so once I get that I'll test the batteries both the one insitu in the ISS and the one i just took out. I wonder if the faulty sensor is part of the battery assembly and changing that cured Alan's problem.
I'll give it a few more days, and chase Davis up again as so far, not even a acknowledgement to my 1st email.
I've found Mcmurdo Alan and given them a email, thanks.
Will update as and when things happens.
Cheers
JC
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ArmySlowRdr
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« Reply #233 on: July 11, 2012, 06:44:55 PM » |
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So it seems Davis DOES have some of the shortcomings that OS has.... downpours cause battery issues.
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Jace
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« Reply #234 on: July 12, 2012, 07:51:22 AM » |
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Well got a email from Davis USA - basically bugger off nothing to do with us.  Got a reply from McMurdo this morning, after I emailed them yesterday,  their customer service tech reckons it's an indication that the software version in the transmitter module within the ISS unit is old. This will need to be updated. This repair is normally covered under warrenty Sounds a wee bit like 4wd's idea on faulty sensor readings perhaps ? Awaiting a returns number, looks like I'm losing the ISS for a few days At least I've got a Met Office 5" rain gauge, shame I've not got any other back-up equipment. JC
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bayu
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« Reply #235 on: July 12, 2012, 11:33:27 AM » |
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have the same problem, an empty battery very quickly (rapidly discharge). only able to survive for 3 days, then I put one extra solar panels to connect parallel, the battery can last four months 
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dalecoy
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« Reply #236 on: July 12, 2012, 12:07:21 PM » |
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have the same problem, an empty battery very quickly (rapidly discharge). only able to survive for 3 days, then I put one extra solar panels to connect parallel, the battery can last four months  I thought you had a VP2. Do you have a Vue, like the others in this discussion?
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P Corbett
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« Reply #237 on: July 19, 2012, 05:39:43 PM » |
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Hello everyone
New member from Birmingham England here.
I have just purchased a Vantage Vue from pro data systems here in the UK but before I put it up I must say that this thread has me seriously worried before I even start!!
How common does this fault seem to be? Is there a certain batch with the same problem ? I have the 2012 version of weatherlink software and so am presuming if Davis know of these problems they might have improved on them and was wondering if this is the case or as most of you describe could it be down to pot luck?
Nice being part of this community on here it seems to be most helpful from what I have read so far.
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killwilly
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« Reply #238 on: July 20, 2012, 02:02:58 AM » |
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Hello everyone
New member from Birmingham England here.
I have just purchased a Vantage Vue from pro data systems here in the UK but before I put it up I must say that this thread has me seriously worried before I even start!!
How common does this fault seem to be? Is there a certain batch with the same problem ? I have the 2012 version of weatherlink software and so am presuming if Davis know of these problems they might have improved on them and was wondering if this is the case or as most of you describe could it be down to pot luck?
Nice being part of this community on here it seems to be most helpful from what I have read so far.
Hello and welcome to the forum. Johnd, the proprietor of Prodata Weather Systems is a regular contributor to this forum and indeed to this thread. Perhaps he will comment on your query.
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Alan >>>>>><br /><br />Hardware:- Davis Vantage Vue<br />Software:- VWS:14.00 p87. Davis WeatherLink<br />Location:- Lincolnshire, UK.<br />  <br /><br />Wunderground ID, ILINCOLN15
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johnd
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« Reply #239 on: July 20, 2012, 08:36:37 AM » |
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Answered offline.
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Jace
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« Reply #240 on: July 31, 2012, 02:35:04 PM » |
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Thought I'd better update my battery problem.
I contacted JohnD at Prodata, he had not heard of a SIM F/W update for the Vue but contacted Brett Lane the Davis Technical Manager about the problem.
Apparently Davis carried out a Firmware modification for the SIM in Oct 2011, which lowered the threshold for the battery warning from 2.8v to 2.0v. This update cannot be carried out in the field, which means it's a factory update only.
My Vue had a Manufacturing date of E110412A060 which meant it was a 'E' Vue built on the 12th May 2011, and it had a SIM F/W version of 2.1.51, so it was built before the Oct 2011 upgrade.
Latest SIM F/W that JohnD has seen is Version 2.5.56
McMurdo when contacted about this told me to contact my dealer (Amazon.co.uk), when I e-mailed Davis in the USA, same response, so I did , was told I was entitled to a full refund, no quibbles. Which I did.
Bought a new station from my local dealer - Prodata which is what I should have done in the first place.
John
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mickopla
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« Reply #241 on: August 11, 2012, 06:37:37 AM » |
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Got the dreaded LOW TRANSMITTER BATTERY 1 message this morning. Have my Vue since October 2010 and changed the battery for the first time 2 months ago. I'm wondering if it is a low battery how long would you normally get before the ISS stops transmitting??
Mike
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4wd
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« Reply #242 on: August 11, 2012, 08:27:18 AM » |
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It should keep going for at least a month. I wouldn't be surprised if the message goes away at the midnight reset or you could do that manually now by going into setup mode then press 'done' to exit (allow a minute or two for everything to reconnect)
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mickopla
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« Reply #243 on: August 11, 2012, 11:47:13 AM » |
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It should keep going for at least a month. I wouldn't be surprised if the message goes away at the midnight reset or you could do that manually now by going into setup mode then press 'done' to exit (allow a minute or two for everything to reconnect)
Tried the setup and done but still have the message. If the battery is really gone at least i have some time before i need to change it. Cheers Mike Edit: Actually the message did clear a while after doing the set up/ done procedure and has not shown up since. Hopefully it stays that way.
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« Last Edit: August 12, 2012, 03:44:00 AM by mickopla »
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jonzeeboy
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« Reply #244 on: September 12, 2012, 01:23:22 PM » |
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Thanks for keeping the forum updated on this issue. The information is very valuable for future users.
Hi ,I'm Trevor,Mine was working great for a year then we had a strong wind guess what,Yes I got the same error?I tried about 4 battery's in it after 5 days the error would come back,So I took it off the roof and pulled it to peaces What I found was one of the wires to the sun panel were only holding on by a couple of treads of wire,I striped the wires and re-solder them back on I had no trouble since,now with battery out and I put the meter on the + and - it has full charging power to the battery.Cheers jonzeeboy
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