I have a boltek lightning detector with the lightning 2000 software ver 4.8.2 and I am expirencing a problem with the e-mail feature.
I utilize microsoft vista as the OS. I have the screen capture file setup's correctly according to the manual and have double checked all of the e-mail settings, ie, smtp setup, e-mail addresse's, etc. I even put one stroke and 700 miles but it just does not appear to be sending anything even though there are storms 300 miles within my location. I never receive the mail even when I check the send myself copy feature.
I have tried deleting the software and then re-installing but that does not help. After re-installing the software, some of my old settings reappear, how do you get rid of the entire program without reformatting the hard drive?
I know the outlook express is set up right because I get mail when I send a message to myself.
I am utilizing a linksys cable modem model BEFCMU10 connected directly to the computer.
I just don't know what else to try. Is there a possibility the modem will not recognize the data coming from the lightning 2000 software? Do I need to do a firmware update on the cable modem?
I could sure use some help on this one...I am really not that great with troubleshooting computer problems!!!
