Author Topic: DID this device has already been registered  (Read 291 times)

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Offline themorin

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DID this device has already been registered
« on: August 17, 2018, 09:08:06 PM »
Hi,

First of all, pardon my english.
i'm very new at this weather statioon things.
i bought vantage pro2 cabled with weatherlinkIP.
i try to follow the instruction for addding the device but it says device already registered. as picture below.

https://imgur.com/q6EFePd

But when i try to retrieve login information on weatherlink.com/recover.php, it said that there is no account with this DID. as picture below

https://imgur.com/pDZFVwh

I've already email Davis support but still no reply.

can somebody help my problem?
many thanks
« Last Edit: August 17, 2018, 09:16:37 PM by themorin »

Offline miraculon

  • Sunrise Side Weather
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    • Sunrise Side Weather in Rogers City MI USA
Re: DID this device has already been registered
« Reply #1 on: August 18, 2018, 08:17:36 AM »
I was wondering if you bought the station (especially the WLIP) used or was it new?
If it was used, maybe the previous owner had registered it.
If it is "new" maybe it was a returned unit, essentially the same problem.
If it was new in the box, Davis is probably your only way out.
If it was used, if you can contact the previous owner, maybe he could delete the account? (not sure if this is even possible, I never needed to do this)

Greg H.


Blitzortung Stations #706 and #1682
CoCoRaHS: MI-PI-1
CWOP: CW4114 and KE8DAF-13
WU: KMIROGER7
Amateur Radio Callsign: KE8DAF

Offline themorin

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Re: DID this device has already been registered
« Reply #2 on: August 19, 2018, 05:57:45 AM »
I was wondering if you bought the station (especially the WLIP) used or was it new?
If it was used, maybe the previous owner had registered it.
If it is "new" maybe it was a returned unit, essentially the same problem.
If it was new in the box, Davis is probably your only way out.
If it was used, if you can contact the previous owner, maybe he could delete the account? (not sure if this is even possible, I never needed to do this)

Greg H.

it was new, BNIB with plastic wrap.
yeah, wait for davis reply is the only way i think.
thanks for the reply... appreciate it..

 

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