Author Topic: Purple Air Bad firmware Push?  (Read 583 times)

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Offline txweather.org

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Purple Air Bad firmware Push?
« on: April 03, 2019, 10:55:12 PM »
Little by little in my area Purpleair PA-II are dropping of the map and showing offline.
Mine went down at 8:52PM CST and I have not been able to bring it back online.

I have contacted support... I have not had this unit for no more than a week+ and now is bricked?
 :evil:
No is not an issue with wireless as all of my home device are fine. Is the PA it self... I have contacted them about my device going offline everyday since I got it at least 2 to 3 times a day.... Now is just completely offline.
Along with a few others in the map... Please see attached...
So is it my device or a bad firmware push?  ](*,)

Super frustrated.
« Last Edit: April 03, 2019, 10:57:09 PM by txweather.org »

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Davis Vantage Pro2 Plus +FARS|Meteobridge Nano SD|Meteohub|Meteobridge MR-3020|WU KTXSPRIN75/PWS JRARGWX75/CWOP EW2972/WBB TXWDVUE75/Blitzortung ID: 1142|AWEKAS: 12095

Offline txweather.org

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Re: Purple Air Bad firmware Push?
« Reply #1 on: April 04, 2019, 01:01:32 AM »
Is there a way to reset the purpleair?

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Davis Vantage Pro2 Plus +FARS|Meteobridge Nano SD|Meteohub|Meteobridge MR-3020|WU KTXSPRIN75/PWS JRARGWX75/CWOP EW2972/WBB TXWDVUE75/Blitzortung ID: 1142|AWEKAS: 12095

Offline KennyBKK

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Re: Purple Air Bad firmware Push?
« Reply #2 on: April 12, 2019, 09:00:43 PM »
Is there a way to reset the purpleair?

One way is to power cycled the unit, or ask in Facebook forum to remotely restart it for you.

Kanok


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Offline txweather.org

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Re: Purple Air Bad firmware Push?
« Reply #3 on: April 12, 2019, 09:15:53 PM »
Issue was resolved. They issued an rma. Purpleair tech support was supportive and responsive.

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Davis Vantage Pro2 Plus +FARS|Meteobridge Nano SD|Meteohub|Meteobridge MR-3020|WU KTXSPRIN75/PWS JRARGWX75/CWOP EW2972/WBB TXWDVUE75/Blitzortung ID: 1142|AWEKAS: 12095

Offline drewcssv

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Re: Purple Air Bad firmware Push?
« Reply #4 on: April 16, 2019, 02:27:44 AM »
All of ours have suddenly gone down since Saturday 4/13...tried many different WiFi sources and reconfigured several times but no joy. Anyone else having this issue lately?

Offline txweather.org

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Re: Purple Air Bad firmware Push?
« Reply #5 on: April 16, 2019, 07:34:34 AM »
All of ours have suddenly gone down since Saturday 4/13...tried many different WiFi sources and reconfigured several times but no joy. Anyone else having this issue lately?

That sound just like what happen to me.... I saw a bunch of PA II drop and mine never came online.... if does come online contact them... Their support is top notch.

On another note I reported to them quite a few WiFi issues and They push a  beta firmware which has help tremendously with WiFi connectivity specially when meshing and usin 802.11k

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Davis Vantage Pro2 Plus +FARS|Meteobridge Nano SD|Meteohub|Meteobridge MR-3020|WU KTXSPRIN75/PWS JRARGWX75/CWOP EW2972/WBB TXWDVUE75/Blitzortung ID: 1142|AWEKAS: 12095

 

anything