Author Topic: Ads in iOS app now, even for PWS owner  (Read 1212 times)

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Offline RickNY

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Ads in iOS app now, even for PWS owner
« on: December 15, 2017, 08:17:53 PM »
Iíve been submitting my PWS data to WU for several years now. One of the small perks of that was that as long as your WU account had a PWS sending data to them, you got removal of the ads in the mobile app. A few weeks ago, the iOS app started showing video ads after closing screens. Apparently this has been happening for people that also paid to remove the ads.

Iíve sent two support requests to them about it, and they have not responded. Iíll give them another couple of days to respond, and if they donít, Iíll just stop sending my data to them.
Anyone else here running into this issue within the mobile WU app?

Rick

Offline WxFox

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Re: Ads in iOS app now, even for PWS owner
« Reply #1 on: December 15, 2017, 09:44:56 PM »
No ads in Storm or WU on iOS 11.2.1 here.
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Offline RickNY

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Re: Ads in iOS app now, even for PWS owner
« Reply #2 on: December 15, 2017, 10:06:27 PM »
They mostly occur when closing specific screens... For example, in WU, and it is raining or snowing, a blue bar appears that will say "Snow ending at 10:00 PM" -- that if you click on, will take you to a future precip graph.. Closing that graph will get me an ad.  Also, in WU - clicking on the radar image to open it full screen -- and then closing that -- will get me an ad.

I did a screen capture of one here https://youtu.be/Tk2qsQ6TQAI

Im also on iOS 11.2.1...  If you take a look at the app on the app store and read all of the recent reviews starting early December - tons of people that paid to remove ads are getting the ads now too.  It may just be you aren't accessing an area of the app where the ads get shown..

« Last Edit: December 15, 2017, 10:08:12 PM by RickNY »

Offline WSWeather

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Re: Ads in iOS app now, even for PWS owner
« Reply #3 on: December 16, 2017, 12:42:28 AM »
Whatever back-end systems they run to store user information have been royally screwed up for months now.  IBM is certainly showing just how incompetent they have become.

Offline MonumentHillWeather

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Re: Ads in iOS app now, even for PWS owner
« Reply #4 on: December 16, 2017, 06:29:05 AM »
If I remember right, I had this happen before a while back. Try uninstalling the app and then restarting your phone. Then reinstall the app and sign back in as a member and it should take care of the issue.

Best of luck!
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Offline RickNY

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Re: Ads in iOS app now, even for PWS owner
« Reply #5 on: December 16, 2017, 09:44:00 AM »
Yeah, tried that.. No dice. Still getting ads. App still says ad-free as well after sign in.

Offline MonumentHillWeather

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Re: Ads in iOS app now, even for PWS owner
« Reply #6 on: December 16, 2017, 09:54:17 AM »
That's odd. No ads on my end, but maybe its one of those things where now that I've said that, ads will probably start showing up for me now too!  :lol:

  - Matt
Monument Hill Weather... Leeds, Maine, USA
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Offline Glenn

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Re: Ads in iOS app now, even for PWS owner
« Reply #7 on: December 18, 2017, 09:20:09 AM »
I believe I had something similar happen as well. I just updated my OS on my iPhone so I'll see if I can duplicate the issue.
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Offline RickNY

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Re: Ads in iOS app now, even for PWS owner
« Reply #8 on: December 18, 2017, 09:24:00 AM »
Just a note -- the ads dont repeatedly come up on every screen.. Seems to be every 2-3 screen closes either from the radar or the precipitation forecast, etc.

Offline Jasiu

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Re: Ads in iOS app now, even for PWS owner
« Reply #9 on: December 18, 2017, 01:56:29 PM »
An update just hit my phone today that says it explicitly fixes this issue.

Offline RickNY

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Re: Ads in iOS app now, even for PWS owner
« Reply #10 on: December 18, 2017, 01:57:51 PM »
Ahh... I see it... Glad they fixed it.

Offline Glenn

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Re: Ads in iOS app now, even for PWS owner
« Reply #11 on: December 19, 2017, 08:15:22 AM »
Just saw the update as well. And they did make a note about the cameras not going away in the release notes.
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Offline CBXSteve

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Re: Ads in iOS app now, even for PWS owner
« Reply #12 on: December 22, 2017, 01:02:30 PM »
The android app is also showing ads now, despite my being a PWS owner for years. Curious, I went to the website and re-read about the benefits of registering your PWS with WU, and there is no longer anything about it resulting in ad removal. All they seem to promise now is the warm fuzzy feeling that comes with "contributing to the future of forecasting." Although I'm not currently seeing ads on my PWS page, I expect that to occur any day now.

https://www.wunderground.com/weatherstation/overview.asp

Offline PaulMy

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Re: Ads in iOS app now, even for PWS owner
« Reply #13 on: December 22, 2017, 01:53:07 PM »
Quote
I went to the website and re-read about the benefits of registering your PWS with WU, and there is no longer anything about it resulting in ad removal.
Checking my account status and I get
Quote
Your Membership

  Handle:   PaulMy

  Status:  No-Ads Paid Membership
  Expiration:  2018-12-08 18:19:53
  Signed Up:  2008-07-29 20:27:50
     Delete Account
     
Extend Your Premium Membership   

For $10.00 per year, upgrading to a premium membership gives you the following:
 
  • AD FREE Browsing
  • AD FREE Emails
  • Longer Radar Loops
Pay with

I don't get any adds when I am logged in and go to my PWS.  I haven't signed up for Premium membership!

Paul
   
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Offline aulen2002

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Re: Ads in iOS app now, even for PWS owner
« Reply #14 on: January 04, 2018, 07:15:03 AM »
Adds appeared in my android app today - profile now indicates my subscription expired yesterday - even though my station continues to upload.

One more.... hesitating to call it a 'glitch'.

WU has certainly gone downhill fast in the last year.

Offline DrBobDavisV2

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Re: Ads in iOS app now, even for PWS owner
« Reply #15 on: January 04, 2018, 07:36:19 AM »
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« Last Edit: January 04, 2018, 07:43:44 AM by DrBobDavisV2 »

Offline aulen2002

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Re: Ads in iOS app now, even for PWS owner
« Reply #16 on: January 04, 2018, 10:11:00 AM »
Adds appeared in my android app today - profile now indicates my subscription expired yesterday - even though my station continues to upload.

One more.... hesitating to call it a 'glitch'.

WU has certainly gone downhill fast in the last year.

Online showed updated membership. Logging out of app and back in removed the adds again.

 

anything