All non-defective and defective returns that are found to be non-defective are subject to a 20% restocking fee. Customer is responsible for paying freight charges both ways and 20% restocking fee caused by refused shipment, unclaimed goods, shipments returned by carrier due to natural disaster, incorrect address, unavailability of recipient to sign for package and any other reasons out of The Twister Group control. Orders returned by military mail (APO/FPO addresses) are subject to 20% restocking fee for any reason of return: military postal service doesn't provide any explanation of return.http://www.thetwistergroup.com/store/customer/help.php?section=conditions
If for any reason you are not completely satisfied with a product, simply return it within 10 days for all Digital, Video and Wireless Phone products, 30 days for all other products, to BoatersWorld.com for a no hassle exchange or return. Please note regarding Electronics products, some require Return Merchandise Authorization (RMA), and some are non-returnable.
A restocking fee of 15% will be charged on all returns unless the item is defective or where prohibited by law. A restocking fee of up to 25% may be charged on some items and items that do not meet the Return Requirements listed below. Additional conditions and requirements may apply – please read our full return and exchange policy.
A 25% restocking fee will be charged unless the item is defective, damaged, you received the wrong item, or law prohibits the fee. A restocking fee of up to 25% will be charged on special products as noted and an additional fee may be charged for products returned as defective that test to be operational upon return. Additionally, any return that has missing accessories or is incomplete in packaging may be rejected or will be subject to an additional restock fee to cover the price of the missing item.
Ritz Camera seems to have the exact same page, word for word, so they may be related:http://www.ritzcamera.com/help/shopping/Shopping.htm#anchor11