I received the following in an Email from Davis Instruments today.
Davis Instruments PRODUCT SUPPORT
Important Notice about your Davis WeatherLink.com service
February 18, 2011
Dear Davis WeatherLinkIP Customer,
Next week, Davis Instruments is upgrading its WeatherLink servers to provide more capacity and quicker response for its customers.
On Wednesday, February 23, 2011, between 6:00 PM and 10:00 PM Pacific Time (-8GMT), all WeatherLinkIP servers will be unavailable for approximately 1-2 hours to make hardware changes for this increased bandwidth.
Who will this change affect?
Most WeatherLinkIP users will NOT be affected by this process and service will be restored automatically after the maintenance is complete.
You will only need to make changes to your system if you have specific rules defined in a firewall or other web filtering product by IP address. If you have set specific filtering rules, you may have to make a change to your system to prevent problems communicating with weatherlink.com. Read the instructions below or, if you have a Systems or Network administrator, please forward this message to them for review.
What do I need to do if I am affected by the upgrade process?
During the upgrade period on the Wednesday, the Davis IP addresses will change and will require a change to Davisís DNS records. For the majority of customers, DNS changes will take effect in 1-2 hours but it could take up to 24 hours for the changes to propagate to all DNS servers worldwide.
A small number of customers, who restrict outbound internet access using the IP address 126.96.36.199, will lose connectivity to weatherlink.com. To reconnect, these customers will need to change their filtering rules. If the filtering rules are not updated to reflect the new IP address (see below for new address), these customers may lose weather data from WeatherLinkIP. Please note that the WeatherLinkIP device communicates with "weatherlink.com," not "www.weatherlink.com
Current weatherlink.com IP address: 188.8.131.52
New weatherlink.com IP address: 184.108.40.206
If you have questions, please email our technical support team at email@example.com
or call them at 510-732-7814 weekdays from 7:00 AM to 5:30 PM Pacific Time. Note that Davis Instruments will be closed on Monday, February 21, in honor of Presidentís day.
Davis Instruments IT and Technical Support Teams
Please do not reply to this email. Noreply@davisnet.com
is not a valid email address.
This email is being sent to you in an effort to inform you of product or service changes that may affect you. If you need assistance with the information in this email, please contact Technical Support at 1-510-732-7814 or firstname.lastname@example.org
. Technical Support is available Monday through Friday, 7:00 a.m. to 5:30 p.m., Pacific Time.
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