Emailing support yields no response. I've given up on that. I am running V6 because support for Nimbus instruments was dropped in V7. The capture part of the software doesn't work either which is how it publishes the data to a website. I'm using 3rd party screen capture software to get my data from WV32 up to my website. I inquired about WV32 V7 support for Nimbus last year and was told it was dropped but I could purchase for a reduced price V6 which would work. Seems to me it doesn't work. The main reason I wanted this software was to publish data from the Nimbus to a website and I can't even use that feature.
I think the problem goes back to difficulties with installation. I purchased the software and was given a link to download. Once installed and the program run, the splash screen said "Weather View 32 for Texas Weather." I questioned this but kept on going for several days trying to get it to see my Nimbus thermometer. Finally after several emails back and forth I was told I was using the wrong software. So I got another link to download a new installation file. Done! Uninstalled the version I had, rebooted and installed this new version. Again, it said "Weather View 32 for Texas Weather." Sent another email. I was told it shouldn't say "Texas Weather" anywhere. I sent a screen cap of the splash screen. Received another link to download a new executable for the program. I was told to overwrite the EXE file in the program directory with the new EXE file. Done! Now when I run the program the splash screen says "Weather View 32 for Nimbus Instruments." Wow, it sees the Nimbus and works now. So I'm wondering if the "Texas Weather" installation and the EXE file for Nimbus instruments are fouling up the program. Nothing like piecing together program files to make a program work.
The capture part of the software is a separate app called Capture.exe which launches to take a screen cap of the real time weather monitor. Watching in task manager in windows, as soon as Capture.exe launches it goes to "not responding." I've ran it on 3 different computers with the same results.
So I decided to try and find a newer version of Capture.exe. I downloaded a trial of V7 and copied the Capture.exe file into my working directory and over wrote the version I was using. Now when it launches Capture.exe I get a pop-up box that says "File not found." Guess that's not going to work either.
So I put the original Capture.exe file back in the working directory and that's where I sit now. No response from support.