Glenn,
I'm sure you have this information,but just in case.
Ron
If your AcuRite product does not operate properly after trying the troubleshooting steps, visit
www.AcuRite.com or call (844) 228-5465 for assistance.
smartHUB Sensor Status Light is continuously flashing rapidly
When the Sensor Status Light is continuously When the Network Status Light flashes rapidly flashing rapidly, the smartHUB has not received in 30 second intervals, the smartHUB cannot a sensor reading for more than 60 seconds. establish a network (Internet) connection:
Possible Solutions: Possible Solutions:
• Make sure the sensor is in wireless range - all • Make sure the Ethernet cable is firmly sensors should be no more than 330 feet connected. The cable may be defective (100 meters) from the smartHUB. and need to be replaced.
• Make sure the smartHUB is located at least • Check your network router settings. If MAC
address filtering security has been enabled,
• Make sure the sensor batteries are installed
correctly. Batteries may need to be replaced. Most routers have DHCP enabled by default.
3 feet away from "noisy" electronic devices,
including TVs and microwaves. Avoid locations your router may be ignoring the outbound communication from the smartHUB. Consult
that are near large stone or concrete surfaces your network router’s instruction manual or
and metallic surfaces.
contact the manufacturer for more information. NOTE: The smartHUB Device ID is its MAC address.
• The Ethernet port on your router may be malfunctioning. Try connecting the cable to a different port.