I just read a thread on the Ambient forum that suggests that my copy of VWS can ONLY be used with a weather station that I purchase from Ambient. Here is the thread so far, I'm posting it because I suspect it will disappear very quickly.
[begin quote from Ambient forum]
jeffnairs
Be Careful Buying From Ambient
« on: Today at 07:12:05 PM » Quote
I purchased a station and software. Station was defective so I wanted to use the software on a new station. I was told I couldn't unless I bought the station from Ambient. Could you imagine Microsoft telling you the Windows you paid for couldn't be used on a computer unless you bought it from them?
When I complained I was banned from this forum. Be wary when buying from Ambient and even more careful if you don't sing their praises on this forum!
Brian Kushner
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RayW
« Reply #1 on: Today at 07:56:46 PM » Quote
You definitely have a nonexistent axe to grind. One of our people in my area bought a Davis from another site, then liked my Ambient software and bought that from Ambient. Even had a problem with the software and got email help from Ambient.
Are you sure that you are not confusing the lack of help with a broken station bought from another source with the supposed not wanting to sell you software on the part of Ambient? Or is the model you bought not supported by VWS?
While I agree this board is a bit harsh on dissenters, you are way past that stage.
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jeffnairs
You tell me. Here is the message from Ed. He's told me the same thing about buying the station from him about 10 times now. I bought the software with a WMR100 just 2 weeks ago. Station is not working right. I bought the Davis from another vendor (since returned) and was told by Ed both email and on phone that I need to buy software again. By the way, watch how quick this thread disappears.
Brian
> Hi Brian,
>
> Yes, we do pay for the forum, and I never said that we did not.
>
> Wedo not administor the forum, John is a volunteer, he elected to set it up, run it and he makes
> his own decisions. We do not monitor the forum, so he is welcome to do as he sees fit. He is not
> an employee of the company. This was what I was trying to convey to you because you said we
> did not offer any support.
>
> We support our customers directly through email, phones and live chat and we are always
> available.
>
> There is a 15% restocking fee for non defective merchandise.
>
> Our license agreement is one license per weather station but I was willing to wave this if you
> purchased the replacement weather station from us. You elected not to.
>
> Regards,
>
> Ed
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jeffnairs
And another email from Ed. Tell me where I have it wrong?
Dear Brian,
> > >
> > > I checked our records and I do not show that you purchased the VantagePro2 or the
> > > WeatherLink data logger from us so I am confused.
> > >
> > > The license is transferable if you purchase the new weather station from us and we
> have
> > > significant discounts on the pricing.
> > >
> > > However, we do require one license per weather station.
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k6dyc
So, if my VP dies and I buy a replacement of any brand from anyone but Ambient, my licence can't be used on it? It is my understanding that it can be used on any ONE station, not more than one.
I too find this forum a bit stifiling, but I would never have quessed that my copy of VWS can't be used on any other station.
[end quote from Ambient forum]