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Author Topic: False Offline Alerts  (Read 706 times)

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Offline Sir_MAK

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False Offline Alerts
« on: October 23, 2018, 07:26:36 AM »
Is anyone else getting false offline alerts emailed from ambient this morning?  I have about 50 so far this morning since 5am (ET).  I have weather stations in two different locations and both are having this issue.  Both weather stations are online and sending to Ambient (and WU).  I have disable the offline alerting on both stations for now.
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Ambient WS-2000, Central Ohio - WU WC
Ambient WS-2902, Lake Erie   -    WU WC

Offline tony

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Re: False Offline Alerts
« Reply #1 on: October 23, 2018, 07:52:30 AM »
Yes, I also have of 30 alerts and still going even though I'm connected. Must be a server problem.
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Offline tony

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Re: False Offline Alerts
« Reply #2 on: October 23, 2018, 07:56:42 AM »
So, I cleared all the alerts and immediately got these, stop and restarting:

Ambient Weather Alert:
Home - Backyard: Device Started Reporting

Ambient Weather Alert:
Home - Backyard: Device Stopped Reporting

6 min
Ambient Weather Alert:
Home - Backyard: Device Started Reporting
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Offline galfert

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Re: False Offline Alerts
« Reply #3 on: October 23, 2018, 08:00:16 AM »
So much for turning on AW alert for non reporting station. My Internet service is fine and my WS-2902A is online just fine. The alerts are only supposed to happen after 20 minutes. These alerts are occurring at a greater frequency. My email inbox filled up with tons of emails.

So I disabled (deleted) the alert service. Oh well. Will revisit when they fix it.

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« Last Edit: October 23, 2018, 08:12:43 AM by galfert »
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Ecowitt GW1000 | Meteobridge on Raspberry Pi
WU: KFLWINTE111  |  PWSweather: KFLWINTE111
CWOP: FW3708  |  AWEKAS: 14814
Windy: pws-f075acbe
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Offline davefr

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Re: False Offline Alerts
« Reply #4 on: October 23, 2018, 08:39:59 AM »
Yes, I'm getting alerts from Ambient Weather but the strange thing is that I'm also getting alerts from MyAcurite for my old 5N1. The two systems are running side by side.  I wonder if there was a temporary widespread internet outage last night?  Or is MyAcurite and AmbientWeather.net  hosted by the same server?
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Offline Sir_MAK

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Re: False Offline Alerts
« Reply #5 on: October 23, 2018, 08:44:36 AM »
I have a Acurite Access at one of my locations and I have not received any alerts from it.  It only has T/H and water sensors though.
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Ambient WS-2000, Central Ohio - WU WC
Ambient WS-2902, Lake Erie   -    WU WC

Offline galfert

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Re: False Offline Alerts
« Reply #6 on: October 23, 2018, 08:57:14 AM »
I reported this issue and I got a response back from Ed. He has alerted their web programmers.

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Ecowitt GW1000 | Meteobridge on Raspberry Pi
WU: KFLWINTE111  |  PWSweather: KFLWINTE111
CWOP: FW3708  |  AWEKAS: 14814
Windy: pws-f075acbe
Weather Underground Issue Tracking
Tele-Pole

Offline davefr

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Re: False Offline Alerts
« Reply #7 on: October 23, 2018, 09:02:43 AM »
Strange.  I'd blame my internet but you guys are also seeing outages:

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« Last Edit: October 23, 2018, 09:04:33 AM by davefr »
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Offline galfert

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Re: False Offline Alerts
« Reply #8 on: October 23, 2018, 09:07:59 AM »
Quote from: davefr on October 23, 2018, 08:39:59 AM
Yes, I'm getting alerts from Ambient Weather but the strange thing is that I'm also getting alerts from MyAcurite for my old 5N1. The two systems are running side by side.  I wonder if there was a temporary widespread internet outage last night?  Or is MyAcurite and AmbientWeather.net  hosted by the same server?

Ambientweather.net is hosted by TATA Communications based in India.

MyAcurite.com is hosted by Amazon's cloud.

But they could be sharing a global Internet backbone connection.
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Ecowitt GW1000 | Meteobridge on Raspberry Pi
WU: KFLWINTE111  |  PWSweather: KFLWINTE111
CWOP: FW3708  |  AWEKAS: 14814
Windy: pws-f075acbe
Weather Underground Issue Tracking
Tele-Pole

Offline Sir_MAK

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Re: False Offline Alerts
« Reply #9 on: October 23, 2018, 10:07:03 AM »
I turned back on the alert for one of my stations a little before 9am (ET).  The last alert I received was at 9:15am so its been over 45 minutes since then.  Looks like they may have correct the issue.
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Ambient WS-2000, Central Ohio - WU WC
Ambient WS-2902, Lake Erie   -    WU WC

Offline Fokis

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Re: False Offline Alerts
« Reply #10 on: October 23, 2018, 11:46:58 AM »
Yep, confirmed with Ed this morning that they are aware and are working on it. 
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Offline SWX

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Re: False Offline Alerts
« Reply #11 on: October 23, 2018, 12:41:35 PM »
Same here, tons of IFTTT notifications.
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Ambient Weather WS-2902A
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Ecowitt GW1000
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