Topic: Weather Underground Problems

[haroldashe]

It appears that WUG is completely off the tracks.  Not only do I get "dropped" from the site even though my data is good, I have now started getting multiple ads on the current conditions page even though I've paid my $10 fee for several years.  I've tried contacting their tech support but reaching a live human being there is next to impossible. 

I'm giving serious consideration to dropping them altogether and using an alternative weather site.  Other than CWOP (which I currently report to) does anyone have a suggestion?

[Jáchym]

Weathercloud.net

[Maumelle Weather]

Hi Harold,

I use PWS Weather. Joe is very good on support and has been around for a number of years.

Merry Christmas,

John

[DanS]

It appears that WUG is completely off the tracks.  Not only do I get "dropped" from the site even though my data is good, I have now started getting multiple ads on the current conditions page even though I've paid my $10 fee for several years.  I've tried contacting their tech support but reaching a live human being there is next to impossible. 

I'm giving serious consideration to dropping them altogether and using an alternative weather site.  Other than CWOP (which I currently report to) does anyone have a suggestion?

I was being bumped off every morning with good data uploading to WU for a couple months. When I contacted support a helpful Met. there named Kari responded and after some tweaking on their end got my station back in order. She explained that their QC algorithm program is being worked on still.

[Mtn_man]

I had a problem earlier this year, but contacting them through email resolved the problem, and like DanS, the problem was with their QC program.  They responded pretty quickly to my email.

[SlowModem]

Hi Harold,

I use PWS Weather. Joe is very good on support and has been around for a number of years.

Merry Christmas,

John

I agree.  WU has changed their display around so much I can't hardly stand to look at it any more.  PWS Weather is tabular and easy for me to read.  They are also part of WeatherForYou ( WeatherForYou.com ) and they read this forum ( http://www.wxforum.net/index.php?board=91.0 )

http://www.pwsweather.com/obs/TENMILE2.html

[vreihen]

My big gripe with PWSweather is that their import routine has a 3-5 minute delay from when I send data until they display it.  One of my uses for my own station is watching fronts and squall lines come through on radar while not home, and a 5-minute delay really makes it difficult to judge the moment they pass until well after they are through.....

[Jack Bowman]

It appears that WUG is completely off the tracks.  Not only do I get "dropped" from the site even though my data is good, I have now started getting multiple ads on the current conditions page even though I've paid my $10 fee for several years.  I've tried contacting their tech support but reaching a live human being there is next to impossible. 

I'm giving serious consideration to dropping them altogether and using an alternative weather site.  Other than CWOP (which I currently report to) does anyone have a suggestion?

I never have paid WU anything for my ad free membership. It was my understanding that if you signed up a weather station, and contributed data that they comped your membership. Am I wrong on this?

[CW2274]

It appears that WUG is completely off the tracks.  Not only do I get "dropped" from the site even though my data is good, I have now started getting multiple ads on the current conditions page even though I've paid my $10 fee for several years.  I've tried contacting their tech support but reaching a live human being there is next to impossible. 

I'm giving serious consideration to dropping them altogether and using an alternative weather site.  Other than CWOP (which I currently report to) does anyone have a suggestion?

I never have paid WU anything for my ad free membership. It was my understanding that if you signed up a weather station, and contributed data that they comped your membership. Am I wrong on this?

I've never paid them a dime, nor would I ever consider it.

[nincehelser]

I never have paid WU anything for my ad free membership. It was my understanding that if you signed up a weather station, and contributed data that they comped your membership. Am I wrong on this?

That's always been my understanding.  I've never sent them any money.

[PaulMy]

It appears that WUG is completely off the tracks.  Not only do I get "dropped" from the site even though my data is good, I have now started getting multiple ads on the current conditions page even though I've paid my $10 fee for several years.  I've tried contacting their tech support but reaching a live human being there is next to impossible. 

I'm giving serious consideration to dropping them altogether and using an alternative weather site.  Other than CWOP (which I currently report to) does anyone have a suggestion?

I never have paid WU anything for my ad free membership. It was my understanding that if you signed up a weather station, and contributed data that they comped your membership. Am I wrong on this?

That is also my understanding and it has been this way for me for going on to 8 years.  If I happen to have logged out of WU and then go to the site (not logging in as a user/contributor) then I do see ads.


Paul

[Otis]

And same for me, no adds when I'm logged in.  If use the site through another computer I see adds until I log in.  Just experienced that last couple of days.

[DanS]

also, if you use a PC cleaner program that wipes the cookies off your PC then your previous WU login/sign-in may get cleaned off and the next time you visit WU you'll see ads (until you sign back in).

[vreihen]

I have been a WU user since they were at U-Michigan, and a paid subscriber from the day they started taking payments until the next renewal after I started feeding them PWS data when they converted my subscription to the free one.....

[Mtn_man]

Never paid WU a nickle, never been solicited by WU for a single penny.

[iaflyer]

I was being bumped off every morning with good data uploading to WU for a couple months. When I contacted support a helpful Met. there named Kari responded and after some tweaking on their end got my station back in order. She explained that their QC algorithm program is being worked on still.

I've emailed the support twice at the general support email about my weather station not showing up on WU. (I've got an Acurite 5-in-1 and added the dual solar panel) I believe my data is good enough to show. No responses. Any suggestions or a more specific email address to use?

Thanks!

https://www.wunderground.com/personal-weather-station/dashboard?ID=KMIANNAR59