Have reset the console and the transmitter and still nada? - I'd say you just made my case. And, if the DL is even remotely like the 200 run, don't walk, away.
Many years ago I sold microfilm, Rochester Film was cheap junk, they were bought out and the product dramatically improved, but the horse was far out of the barn by then and they could have made perfect film and no one would buy it at any price, they failed not long after as I recall.