Glad to see all is working now. Sorry you had those issues with support Goose......
I have been lucky, I have had to contact WU 3 times and each time a 'human' support person emailed me back within 24 hours and corrected the issue.
Hopefully you were not in contact with a person in perpetual training mode
Thanks Bruiser,
I am now in contact with a service rep and they are working on the problem. From what I have learned so far, the reason we don't have any current conditions is that the nearest airport is at a far lower elevation than we are up here at 3600 feet. Well, DUH!
I told him that I wouldn't want KFAT as our conditions report anyway because they are practically at sea level and being down there in the valley, they get FOG a good deal of the year, which rarely comes up here. We have three other airports in the area including Mammoth Lakes, which although farther away mileage wise, are closer in altitude to us and actually in the Sierra foothills or in the Sierra National Forest as we are here.
Frankly, I was very surprised that they would be using such a funky method of getting current conditions for all the reasons I stated above.
In the end, it all boils down to whether or not they are going to be willing to change the way they currently handle all of this. It would take a rewrite of their conditions algorithm most likely, so I am not holding my breath.
Still... If they are going to force PWS owners to use an airport in order to get their current conditions, it would make a lot more sense to allow the PWS station to CHOOSE the BEST airport in their area based on similarities to actual weather conditions rather than a basic DISTANCE argument.
The more I work with WU, the more I find a lot of what they are doing kind of dumb. Not the way I would have set all this up. I am sure there are a lot of PWS owners across the country who are dealing with this exact same problem. What happens if there are NO airports in your area, but plenty of other HUMAN OBSERVED sources like RANGER STATIONS and services like that?
Anyway... I will keep you guys posted on what finally happens.
When you see my weather sticker stop saying UNKNOWN and the never changing SUN icon switch to something else, you will know they actually fixed it!
Cheers.