1and1 tech support (1st level) was polite, but uninformative.
"Yes, there's a problem with your server, and the admins are working on it"
ETA for repair? "unknown, but they're working on it"
Cause? "they haven't said"
I hear it may be a HVAC failure in a datacenter. Is that the case? "our supervisor had told us that was happening"
It would have been helpful to say that at the beginning of the conversation.
Sigh.. would be nice to have their 1st level TS folks venture just a bit beyond the scripted Q/A, and for them to have detailed knowledge of what's happening to pass along to the customers.
So.. in addition to saratoga-weather.org, the Mid-Atlantic, Plains, and Northwest Regional nets are also down at this time.
Waiting for 'admin magic' to complete their incantations and restore service.