Author Topic: WU - Let us know your issues  (Read 42841 times)

0 Members and 2 Guests are viewing this topic.

Offline dupreezd

  • Forecaster
  • *****
  • Posts: 446
Re: WU - Let us know your issues
« Reply #25 on: January 15, 2018, 05:45:28 PM »
Welcome WU.
Quote
Just to get the website back to some semblance of how it used to be.... Each new design is worst than the last... I know that since the latest change, my visits are far fewer.
Make the site load much quicker. I pay for no adds, but half the time is spent loading adds in the background which is then not displayed. At least that part is working.

+1 Ken's post
« Last Edit: January 15, 2018, 05:49:09 PM by dupreezd »
WS-1200-IP | ObserverIP | Meteobridge 3.6
WU, PWSWeather - KTXCONRO61
CWOP - FW0717
Blitzortung 2100

Offline WeatherNC

  • Member
  • *
  • Posts: 31
Re: WU - Let us know your issues
« Reply #26 on: January 15, 2018, 05:55:23 PM »
Sean, can you at least tell us what is up with the webcams right now?  Why are they gone all of a sudden since Friday?

Thanks,
John
Hardware = Davis Vantage Pro2
Software = Meteobridge 3.0
Webcam = Sharx All Weather Cam
CWOP = EW8931
http://www.wunderground.com/weatherstation/WXDailyHistory.asp?ID=KNCWHISP3

Offline daman

  • Forecaster
  • *****
  • Posts: 350
Re: WU - Let us know your issues
« Reply #27 on: January 15, 2018, 05:59:16 PM »
Wow welcome guy's and thank you for taking comments and showing you self lol.

My complaints are;

1. More stable PWS data updates!!
2. WU site general stability issues, Most times navigating the site things don't work the way they should!!!
AcuRite 01057RM Pro+ 5-in-1 Color w/ Accsess
Michigan


Offline Mapantz

  • Senior Contributor
  • ****
  • Posts: 225
    • Wareham Weather
Re: WU - Let us know your issues
« Reply #28 on: January 15, 2018, 06:01:43 PM »
Could one of the webcam users who FTP their data tell us if the issues are resolved?

Still no image showing yet. Although, when I click 'Test' on my FTP settings page, it does come back with 'success'


Offline SLOweather

  • Administrator
  • Forecaster
  • *****
  • Posts: 3426
    • http://www.sloweather.com
Re: WU - Let us know your issues
« Reply #29 on: January 15, 2018, 06:03:17 PM »
We admins had a PM from Sean a few days ago asking if it was OK for him and other WU reps to make their presence known here, looking for feedback as they work on repairing Weather Underground.

We universally accepted them with open arms, even as they were cautioned that there was a lot of discontent here.

I am pleased that, so far anyway, everyone has been welcoming and helpful.

Thanks to the WU people for reaching out, and thanks to the WXF for being accepting and helpful.

Offline antstrafer

  • Senior Member
  • **
  • Posts: 83
Re: WU - Let us know your issues
« Reply #30 on: January 15, 2018, 06:06:32 PM »
Yeah, if you could just, get the webcams working again, that’d be great

Offline saratogaWX

  • Administrator
  • Forecaster
  • *****
  • Posts: 6729
  • Saratoga, CA, USA Weather - free PHP scripts
    • Saratoga-Weather.org
Re: WU - Let us know your issues
« Reply #31 on: January 15, 2018, 06:09:11 PM »
Topics on weather-watch.com (Weather-Display forum), Sandaysoft.com (Cumulus forum) and Trixology.com (WeatherCat forum) have been posted so expect more feedback soon :)

+1 on SLOweather's post
Ken True/Saratoga, CA, USA main site: saratoga-weather.org
Davis VP1+ FARS, Boltek-PCI/NexStorm, microSferics ToA, Blitzortung RED, GRLevel3, WD, WL, VWS, Cumulus, Meteobridge/hub
Free weather PHP scripts/website templates - update notifications on Twitter saratogaWXPHP

Offline SLOweather

  • Administrator
  • Forecaster
  • *****
  • Posts: 3426
    • http://www.sloweather.com
Re: WU - Let us know your issues
« Reply #32 on: January 15, 2018, 06:33:38 PM »
Topics on weather-watch.com (Weather-Display forum), Sandaysoft.com (Cumulus forum) and Trixology.com (WeatherCat forum) have been posted so expect more feedback soon :)

Thanks for doing that, Ken.

Offline gellenb

  • Member
  • *
  • Posts: 38
    • Weather Page
Re: WU - Let us know your issues
« Reply #33 on: January 15, 2018, 06:43:28 PM »
I've checked all three ftp servers.  All three now answer, login, and accept uploads.  I went to the Wunder Map, and it no longer loads, just a blank screen with layer settings, no map.
I've gone into my profile page, my webcams, and all show inactive at this time.

Offline ebfletch

  • Member
  • *
  • Posts: 14
Re: WU - Let us know your issues
« Reply #34 on: January 15, 2018, 06:45:25 PM »
I've checked all three ftp servers.  All three now answer, login, and accept uploads.  I went to the Wunder Map, and it no longer loads, just a blank screen with layer settings, no map.
I've gone into my profile page, my webcams, and all show inactive at this time.

the wundermap issue is being fixed now. not sure how that slipped through.

Offline gellenb

  • Member
  • *
  • Posts: 38
    • Weather Page
Re: WU - Let us know your issues
« Reply #35 on: January 15, 2018, 06:57:09 PM »
Followup to wunderground map
Map loads in Internet Explorer
Map does not load in Chrome or Firefox.  Cleared cache in FF & Chrome, still did not load.

Offline Toxic

  • Senior Contributor
  • ****
  • Posts: 244
  • #conligwx
    • conligwx.org
Re: WU - Let us know your issues
« Reply #36 on: January 15, 2018, 07:01:54 PM »

the wundermap issue is being fixed now. not sure how that slipped through.

Just crashed on me when i changed the Temps to °C

FTP Servers now see to accept 10000 connections to all 3 servers!

Offline mharr

  • Member
  • *
  • Posts: 2
Re: WU - Let us know your issues
« Reply #37 on: January 15, 2018, 07:04:23 PM »
Great to see you ask for the feedback, and big +1 for using the Trello board.  I often use that with my clients (I am a web/mobile software developer, and certainly gives a better level of comfort that you are working on these issues.  Of course, time will tell...

Though lots of issues with webcams have been reported on lots of forums, my biggest problem is the change for Favorites.  On the previous site, you could save a specific station as a favorite, which I and many others used to get a station close to golf course, lake, or other recreational area to get accurate information on temperature and recent rainfall.  With the latest update, favorites are now by city name, and clicking on provides a random station (usually) somewhere way across town.  Then we have to go the Change Station process to go and find the local station we desired.  Because of this, I rarely use Weather Underground anymore, and instead, track down the station owners and find their other website that they usually also post data to.

I hope you can add this to the list.

Mark

Offline lrosenman

  • Contributor
  • ***
  • Posts: 148
    • Siena Weather
Re: WU - Let us know your issues
« Reply #38 on: January 15, 2018, 07:05:39 PM »
Consistency on what/when/etc the "gold badge" means/shows up/etc.


Offline ebfletch

  • Member
  • *
  • Posts: 14
Re: WU - Let us know your issues
« Reply #39 on: January 15, 2018, 07:08:28 PM »
Great to see you ask for the feedback, and big +1 for using the Trello board.  I often use that with my clients (I am a web/mobile software developer, and certainly gives a better level of comfort that you are working on these issues.  Of course, time will tell...

Though lots of issues with webcams have been reported on lots of forums, my biggest problem is the change for Favorites.  On the previous site, you could save a specific station as a favorite, which I and many others used to get a station close to golf course, lake, or other recreational area to get accurate information on temperature and recent rainfall.  With the latest update, favorites are now by city name, and clicking on provides a random station (usually) somewhere way across town.  Then we have to go the Change Station process to go and find the local station we desired.  Because of this, I rarely use Weather Underground anymore, and instead, track down the station owners and find their other website that they usually also post data to.

I hope you can add this to the list.

Mark

I've added it to the list Mark, thanks. I'll be honest though. With so many basic stability issues, it might be a bit before we consider that. Philosophically, we want to foster more sense of community through the PWS pages. I think being able to favorite PWS stations fits that idea.

Offline mharr

  • Member
  • *
  • Posts: 2
Re: WU - Let us know your issues
« Reply #40 on: January 15, 2018, 07:11:56 PM »
I've added it to the list Mark, thanks. I'll be honest though. With so many basic stability issues, it might be a bit before we consider that. Philosophically, we want to foster more sense of community through the PWS pages. I think being able to favorite PWS stations fits that idea.
Absolutely!  I used to give/setup address to my station to friends and families, but then it gets lost when they add to Favorites and it sends them to a station a 10-15-20 miles away!

Thanks!

Offline gellenb

  • Member
  • *
  • Posts: 38
    • Weather Page
Re: WU - Let us know your issues
« Reply #41 on: January 15, 2018, 07:12:22 PM »
Something else to add, but a low priority that also may need to be rethought is the flash page.  It is working, even though it says it isn't.  And if you fix it, fix the time on it too.  Right now it's 19:09:07, but the page displays the time as 19:9:7 dropping the leading "0".
https://www.wunderground.com/swf/Rapid_Fire.swf?units=english&station=KPAMINER2

Offline TomKeffer

  • Member
  • *
  • Posts: 22
  • Author of weeWX
Re: WU - Let us know your issues
« Reply #42 on: January 15, 2018, 07:18:03 PM »
I think most of us would agree that the most desired feature is basic stability. But, here is a specific one, from a weewx user.

Switching preferences between "Metric" and "US" can cause records to simply disappear. For example,
If I set "preferences" to metric on the Weather Underground and look at his site (IPROVENC115), I get this:

2017-11-27 07:03:00,4.2,-1.4,1023.9,North,-9999,0.0,0.0,67,0.0,,,0.0,0.00,weewx-3.7.1,2017-11-27 06:03:00,
2017-11-27 07:08:00,4.1,-1.4,1023.9,NW,312,1.6,1.6,67,0.0,,,0.0,0.00,weewx-3.7.1,2017-11-27 06:08:00,
2017-11-27 07:18:00,4.1,-1.4,1023.9,North,-9999,0.0,0.0,67,0.0,,,0.0,0.00,weewx-3.7.1,2017-11-27 06:18:00,
2017-11-27 07:23:00,4.1,-1.3,1023.9,NW,326,1.6,1.6,68,0.0,,,0.0,0.00,weewx-3.7.1,2017-11-27 06:23:00,

However, if I set preferences to "US" and look at the same site, I get this:

2017-11-27 07:03:00,39.5,29.5,30.24,North,-9999,0.0,0.0,67,0.00,,,0.00,0.00,weewx-3.7.1,2017-11-27 06:03:00,
2017-11-27 07:08:00,39.4,29.4,30.24,NW,312,1.0,1.0,67,0.00,,,0.00,0.00,weewx-3.7.1,2017-11-27 06:08:00,
2017-11-27 07:13:00,39.4,29.7,30.24,NW,318,2.0,2.0,68,0.00,,,0.00,0.00,weewx-3.7.1,2017-11-27 06:13:00,
2017-11-27 07:18:00,39.4,29.4,30.24,North,-9999,0.0,0.0,67,0.00,,,0.00,0.00,weewx-3.7.1,2017-11-27 06:18:00,
2017-11-27 07:23:00,39.3,29.6,30.24,NW,326,1.0,1.0,68,0.00,,,0.00,0.00,weewx-3.7.1,2017-11-27 06:23:00,

A new record (07:13:00) appears.

For details, see this weewx-user thread.

-tk
(Author of weeWX)
« Last Edit: January 15, 2018, 07:20:20 PM by TomKeffer »

Offline saratogaWX

  • Administrator
  • Forecaster
  • *****
  • Posts: 6729
  • Saratoga, CA, USA Weather - free PHP scripts
    • Saratoga-Weather.org
Re: WU - Let us know your issues
« Reply #43 on: January 15, 2018, 07:19:48 PM »
On the https://www.wunderground.com/maps/catalog/ page, the maps under "Current Conditions" are 'stale' (Jan 3, last update) and under "Health" are missing (but thumbnails show).
Ken True/Saratoga, CA, USA main site: saratoga-weather.org
Davis VP1+ FARS, Boltek-PCI/NexStorm, microSferics ToA, Blitzortung RED, GRLevel3, WD, WL, VWS, Cumulus, Meteobridge/hub
Free weather PHP scripts/website templates - update notifications on Twitter saratogaWXPHP

Offline ebfletch

  • Member
  • *
  • Posts: 14
Re: WU - Let us know your issues
« Reply #44 on: January 15, 2018, 07:22:45 PM »
@gellenb @TomKeffer I've captured your issues at https://trello.com/b/hqC0tb0u/weather-underground

Please feel free to add on if you want.

Offline WUpm

  • Member
  • *
  • Posts: 5
    • Weather Underground
Re: WU - Let us know your issues
« Reply #45 on: January 15, 2018, 07:24:00 PM »
Sean, can you at least tell us what is up with the webcams right now?  Why are they gone all of a sudden since Friday?

Thanks,
John

John,

I was told the engineers had a meeting this afternoon regarding that issue, but they have only just begun to dig into it to figure out the root cause (let alone a solution) to that issue.  That said, most of the team members are watching this board and are all well aware that the webcams are a hot issue for the community right now.  The moment I can get a little more clarity on that, I will do my best to post here to let you know. 

I have noticed a number of comments from Ben and our engineers on the Trello ticket for the Webcams, and thanks for all those users from the community posting on there with their specific issues. 

Thanks for all your support of our efforts.  We really appreciate the feedback (and the criticism) , so don't hesitate to keep sending over issues you discover.

Sean
« Last Edit: January 15, 2018, 07:25:50 PM by WUpm »

Offline ebfletch

  • Member
  • *
  • Posts: 14
Re: WU - Let us know your issues
« Reply #46 on: January 15, 2018, 07:25:20 PM »
On the https://www.wunderground.com/maps/catalog/ page, the maps under "Current Conditions" are 'stale' (Jan 3, last update) and under "Health" are missing (but thumbnails show).

Thanks saratogaWX!

Offline Mapantz

  • Senior Contributor
  • ****
  • Posts: 225
    • Wareham Weather
Re: WU - Let us know your issues
« Reply #47 on: January 15, 2018, 07:28:48 PM »
I presume rapidfire isn't working at all?


Offline WeatherNC

  • Member
  • *
  • Posts: 31
Re: WU - Let us know your issues
« Reply #48 on: January 15, 2018, 07:36:26 PM »
Rapid Fire is working here fine. For now :lol:

Just need my webcams!

https://www.wunderground.com/personal-weather-station/dashboard?ID=KNCWHISP3#history
« Last Edit: January 15, 2018, 07:44:44 PM by WeatherNC »
Hardware = Davis Vantage Pro2
Software = Meteobridge 3.0
Webcam = Sharx All Weather Cam
CWOP = EW8931
http://www.wunderground.com/weatherstation/WXDailyHistory.asp?ID=KNCWHISP3

Offline antstrafer

  • Senior Member
  • **
  • Posts: 83
Re: WU - Let us know your issues
« Reply #49 on: January 15, 2018, 07:41:27 PM »
I run the old rapid fire screen in IE  and it has been working all along.  Kinda retro but very satisfying.

 https://www.wunderground.com/swf/Rapid_Fire.swf?station=KTXTHALI2

It only works in IE, will not work on chrome