It was never my plan to go there to start with. I "supposedly" received an email about my hosting account being migrated to Site5, something that I never saw. When I tried to go to my profile on IXWebhosting it said I was being migrated and my stuff was unavailable. Since I never got the memo, I assumed it was something internal to IXWebhosting. You'll notice (maybe) that my webcam images in my sig and my banner graphic haven't updated since ftp was cutoff to IXWebhosting.
But no... none of this was my idea. I had been running for years and years with IXWebhosting without any major issues, and at least with them, I could actually TALK to someone on the phone about my problem. I mean... what a novel idea. None of this back and forth on chat crap. The only way I managed to get anything escalated was by going to their Facebook page and telling people about the total lack of service. That got their attention and the ticket was immediately escalated.
But now I'm still struggling to get everything working again. My main concern is ftp, I use ftp to do a million things, none of which are getting done at the moment. I just don't understand how hard it is to get a ftp login and password to work.
If I don't have some answers by the end of the day, I'll be looking for another hosting company.
Any good recommendations anyone?