WXforum.net
Weather Related Organizations => WeatherUnderground => Topic started by: galfert on June 04, 2019, 05:14:55 PM
-
Weather Underground Issues and Bug Tracking
* This is a private WU issue tracking system and not maintained by WU
This first original post updated periodically
[ You are not allowed to view attachments ]
Weather Underground as it grows and changes exhibits numerous issues that would benefit if we could track them. Weather Underground themselves used to track some of these issues. They pulled out and are now tracking their issues privately. They also are no longer providing feedback on this forum. Let's invite them to return with a promise of respect and decency on both sides. Perhaps they can promise to keep us more in the loop and informed and we can treat them with the patience and respect any hard working person would expect.
Purpose:
The purpose of this thread and the Trello issue tracking website board is to have a unified way to become informed and share about the ongoing issues with Weather Underground as changes and fixes are implemented. There are many WU users and many times people come in with the same known issue. It may be a new issue to them but if they don't search and they don't bother to read some threads to see what the issues are they can't really help themselves. The purpose of this thread and Trello site is not to track every individual issue that you may be having nor to deal with user support with your hardware/software nor because of lack of user knowledge. Rather the purpose is to track issues that universally effect everyone, because the source of the problem is not your own hardware/software or lack of personal knowledge but rather the problem is the Weather Underground website as a whole that is at fault because of design deficiencies and bugs. This thread and issue tracking system aim to provide a better service for all.
TIP: It is not necessary to read this entire thread. Just check the Trello link below to see status of current issues.
How to use this WU Issue Tracking Thread and the Trello Board:
- Go to this Trello board to see if you find your particular issue:
https://trello.com/b/qTvFtwYd/weather-underground-issues - If you don't see your particular issue in the Trello tracking system ask yourself if you believe this is an individual issue with your hardware/software or if this is an issue that is affecting other people. Most likely if the issue is not listed then it is probably you (your hardware, your software, your network, your ISP) Only post a new issue to this thread if you believe a new issue needs to be tracked. You can ask if you really don't know. But if you have a personal issue please start a new thread to get help.
- If you are posting here looking for help then you are in the wrong place...open a new thread.
- Feel free to comment in this thread if you have an update to a particular issue.
- You can also comment in the Trello system if you create a free Trello account
This is not a troubleshooting thread. If you have a personal WU issue please start a new thread to get help.
This thread is only to track and discuss WU issues that affect everyone.
How to Submit and Update WU Issues that affect everyone.
- If you have determined by reading other threads and learning about common WU issues or by doing proper due diligence and extensive testing on various computers/systems you may submit or request that a new issue be tracked in this thread.
- If other people can confirm this is a universal issue then I will update the Trello WU Issue Tracker to include the new issue.
- If you believe a resolution or fix has been implemented please update this thread and I will update the Trello WU Issue Tracker.
- If you have suggestions to add to the Wish List and I agree or there is considerable consensus then it will be added to the Wish List.
- If you wish to change the level of Importance of an issue you may express those thoughts here. There are three levels: Critical, Important, Low and finally there is the Done or Fixed tag for resolved issues. Be sure to indicate a level when submitting for a new issue.
* You can also post in the New Request section of the Trello board.
What the Trello WU Issue Tracker looks like (link to site above):
[ You are not allowed to view attachments ]
What This Accomplishes...or hopes to accomplish.
- Reduces the number of repetitive posts with the same issues over and over
- Becomes an information point for users to learn if the trouble they have is something they only experience or if it is universal problem
- May serve as a feedback system for Weather Underground so that they can see what matters to us.
- Gives everyone an overview of the status of WU and its continued development
*** Disclaimer: I hope to be able to track and keep up with these changes. I don't know how difficult or time consuming it will become and I may quit at any time if it isn't working out. I hope that this does not cause any fighting with disagreements of what is or isn't important or critical or what is or isn't a universal issue or not. At this point the Trello system is open to comments. Abuse it and it gets turned off. This thread or system is not maintained by WU but they are certainly welcome to participate. I reserve final judgment on any decision with fairness in mind.
Notes, Last Updated: August 2, 2019
This first post will be updated regularly as needed. Look here for any current information.
- Voting plug-in added to Trello board. You can now vote on the items that matter to you most.
- Added Chat Box - General purpose, ask questions, propose ideas that don't fall into Request categories
- Call for more voting on the issues that matter. Please vote on those issues that matter to you most which you would like to see resolved. For as much venting that I see on this forum it is interesting to see such low voter turnout.
Please see this post for details: https://www.wxforum.net/index.php?topic=37137.msg385754#msg385754 - Voted on items have floated items up the ladder. Thank you for continuing to vote
- New "Removed - Under Review" Trello section created for confirmation feedback on potentially resolved issues
- Call out for issue card testers. https://www.wxforum.net/index.php?topic=37137.msg386453#msg386453
- List of official known issues from WU: https://feedback.weather.com/customer/en/portal/topics/1114820-current-known-issues/articles?b_id=17298
-
Commenting system on the Trello board is open. Feel free to add notes or comments to the individual cards. Please keep it on topic. All you need to do is create a free Trello account.
Use the Purple New Issue Request for each category if you find a missing issue that you feel should be tracked.
Or you can post a comment on this thread if you prefer and then a Trello card could be added by me the maintainer of the system if you find a new universal issue affecting multiple people.
[ You are not allowed to view attachments ]
Remember no personal issues here. Open a new thread if you need personal help.
When submitting a New Issue please indicate the Level of impact: Critical, Important, or Low.
-
You're a brave man...
1) Favorites: Saving a PWS as a favorite really "saves" some random nearby PWS or airport weather station, making the whole "save favorite" function useless. This also affects "home" selection, which results in incorrect weather data displayed on the WU front page.
2) Save favorites and recently visited stations as station codes instead of low-resolution coordinates which do not retrieve the proper station data. The current 0.01 degree (36 seconds, almost half a mile) granularity is far too coarse in areas with many PWS.
-
You're a brave man...
1) Favorites: Saving a PWS as a favorite really "saves" some random nearby PWS or airport weather station, making the whole "save favorite" function useless. This also affects "home" selection, which results in incorrect weather data displayed on the WU front page.
2) Save favorites and recently visited stations as station codes instead of low-resolution coordinates which do not retrieve the proper station data. The current 0.01 degree (36 seconds, almost half a mile) granularity is far too coarse in areas with many PWS.
Thank you!
Those issues you listed are already covered and they have a card in the Trello tracking system.
-
Those issues you listed are already covered and they have a card in the Trello tracking system.
Not seeing it. The issues I am raising are errors, not just missing features.
-
Those issues you listed are already covered and they have a card in the Trello tracking system.
Not seeing it. The issues I am raising are errors, not just missing features.
It's there as a more generic *Favorites don't work."
https://trello.com/c/NU4APESb
Feel free to add your notes in the comments section of this card as that will help.
-
Forecast page:
"Scientific Forecaster Discussion" link does not give the Scientific Forecaster Discussion.
Both links on the (empty) Scientific Forecaster Discussion page ("return to local conditions and forecast" and "National Weather Service Glossary of Abbreviations") are 404. The latter is due to a bad NOAA site link.
-
Commenting system on the Trello board is open. Feel free to add notes or comments to the individual cards. Please keep it on topic. All you need to do is create a free Trello account.
Use the Purple New Issue Request for each category if you find a missing issue that you feel should be tracked.
Have commented and added some proposed issues. You have closed one issue that, for me at least, still persists - dashboard map not reloading to correct size - this issue might be related to the account management issue(s), since it only happens when logged in.
Good luck with this initiative - hope you don't get swamped.
-
A noble cause, but much akin to beating a dead horse. Looking back there is this thread which died pretty much as soon as it started:
https://www.wxforum.net/index.php?topic=35037.msg361302#msg361302
However, in a recent email with Victoria Gardner @ IBM, she did indicate an interest in our forum. Might want to point the new Trello board toward her bow.
:quote:
You’re talking about wxforum.net, yes? I suppose I really need to get in more often. I am The One To Whom All Griping Comes.
:end-quote:
-
Forecast page:
"Scientific Forecaster Discussion" link does not give the Scientific Forecaster Discussion.
Both links on the (empty) Scientific Forecaster Discussion page ("return to local conditions and forecast" and "National Weather Service Glossary of Abbreviations") are 404. The latter is due to a bad NOAA site link.
Added. Thank you.
https://trello.com/c/3G6rsMM3
-
Commenting system on the Trello board is open. Feel free to add notes or comments to the individual cards. Please keep it on topic. All you need to do is create a free Trello account.
Use the Purple New Issue Request for each category if you find a missing issue that you feel should be tracked.
Have commented and added some proposed issues. You have closed one issue that, for me at least, still persists - dashboard map not reloading to correct size - this issue might be related to the account management issue(s), since it only happens when logged in.
Good luck with this initiative - hope you don't get swamped.
Great feedback. I'm working through all your submissions but maybe we can discuss some of these.
Nearby Station List
Why is it buried in the 'change location' link on the PWS forecast page - it should perhaps be the dashboard main page - and tied to the scope of PWS sites showing on the current view of the dashboard main page map.
Furthermore, this list and the map display might be made more interactive - eg. hover over a map PWS site highlights that station in the list, and vice versa. [This one is for the wish list]
I sort of see you point here. But to play devils advocate perhaps this is a resource intensive list of nearby stations to generate. On the forecast page it doesn't load up unless you scroll all the way down the page to that section. Even then you need to wait a few seconds. Perhaps this is not the sort of thing you'd want on the Dashboard because of this. What do you say?
-
Why the different maps?
Map on dashboard main page is different to that on the PWS forecast page - why?
Map on forecast page does not show own PWS location, or any nearby PWS sites - makes geographic orientation difficult.
I don't see that the maps are different. The underlying maps all use Mapbox. The Dashboard map has the Wundermap station indicators. The Forecast map is for looking at the area radar and satellite views. You can also turn on Webcams on this forecast map. I think it is rather welcoming to clear the map of stations as they can clutter the map in order to be able to see these other features more clearly and see the actual map instead of a cluster of station icons.
-
I sort of see you point here. But to play devils advocate perhaps this is a resource intensive list of nearby stations to generate. On the forecast page it doesn't load up unless you scroll all the way down the page to that section. Even then you need to wait a few seconds. Perhaps this is not the sort of thing you'd want on the Dashboard because of this. What do you say?
Can we meet halfway? - perhaps a 'Nearby Station' tab on the dashboard that takes user to a separate page with (yet) another map + nearby station list (with just PWS ID) + a summary table of current conditions at nearby stations. Just seems odd that all the info about current conditions ('now' stuff) at nearby stations is shown on the forecast page ('future stuff').
-
A noble cause, but much akin to beating a dead horse. Looking back there is this thread which died pretty much as soon as it started:
https://www.wxforum.net/index.php?topic=35037.msg361302#msg361302
However, in a recent email with Victoria Gardner @ IBM, she did indicate an interest in our forum. Might want to point the new Trello board toward her bow.
:quote:
You’re talking about wxforum.net, yes? I suppose I really need to get in more often. I am The One To Whom All Griping Comes.
:end-quote:
Go ideas to reach out to Victoria Gardner. I noticed she logged in just a few days ago. Let us know if anyone has already had contact with her. This Trello board just started. Lets see how it goes and what the interest is and how it all works out for everyone.
-
Why the different maps?
Map on dashboard main page is different to that on the PWS forecast page - why?
Map on forecast page does not show own PWS location, or any nearby PWS sites - makes geographic orientation difficult.
I don't see that the maps are different. The underlying maps all use Mapbox. The Dashboard map has the Wundermap station indicators. The Forecast map is for looking at the area radar and satellite views. You can also turn on Webcams on this forecast map. I think it is rather welcoming to clear the map of stations as they can clutter the map in order to be able to see these other features more clearly and see the actual map instead of a cluster of station icons.
My first comment was based on my perception that (during the WU upgrade) the dashboard map was developed pretty much from scratch, rather than leveraging the one that already existed in the PWS forecast page. I guess it is a matter of taste. Both maps show radar - which one should I be looking at to remotely monitor rainfall at my PWS location? (dashboard map is for current conditions, forecast page is for future conditions ...)
If I happen to be on the forecast page, I'd like to see at least my own PWS location, so I can orientate when zooming out or panning - my PWS is rural (with no other PWS within 30km; + rain on radar map often obscures underlying topographical details.
-
Not fixed in my case. When logged in (on 2 different devices), the dashboard map does not reload properly - height is truncated. Quick fix is to resize desktop window and then return to full screen size.
Suggest there is a simple WU coding error
I've seen this issue too. I think this issue is related to this:
https://trello.com/c/PodSiKH7
So I'm putting in your comments on that card.
-
Voting on Trello board added
You can now vote on the issues. The more thumbs up may result in severity level changes and perhaps then I'll move cards up the stack. This will also help us all see what issues matter most to the most people.
Although you could vote on every item that serves no purpose. Pick a few items that matter affect you the most and just vote on those.
UPDATE: Please read this future post in this thread regarding more details on voting: https://www.wxforum.net/index.php?topic=37137.msg385754#msg385754
-
I sort of see you point here. But to play devils advocate perhaps this is a resource intensive list of nearby stations to generate. On the forecast page it doesn't load up unless you scroll all the way down the page to that section. Even then you need to wait a few seconds. Perhaps this is not the sort of thing you'd want on the Dashboard because of this. What do you say?
Can we meet halfway? - perhaps a 'Nearby Station' tab on the dashboard that takes user to a separate page with (yet) another map + nearby station list (with just PWS ID) + a summary table of current conditions at nearby stations. Just seems odd that all the info about current conditions ('now' stuff) at nearby stations is shown on the forecast page ('future stuff').
Okay I like the idea of a link or tab on the Dashboard for more prominent location for Nearby Stations. That method should not slow down the Dashboard.
Added to Wish List:
https://trello.com/c/rnh7XkBO
-
Android app is not refreshing data at specified time intervals (i.e. on screen unlock, every 30 minutes, every hour, etc.).
-
Android app is not refreshing data at specified time intervals (i.e. on screen unlock, every 30 minutes, every hour, etc.).
Card added. Thank you.
https://trello.com/c/cvv6ClpF
-
Ooops ...
Even though I added the voting plug-in module I just realized I needed to enable permissions. If you tried to vote before and couldn't figure it out, it was my fault. It is now fixed.
Just working through this as I learn how to manage this Trello stuff.
-
Did I see some other posters saying about the "Data Updated" time does not update with Rapid Fire frequency?
Mine just stays at 1 minute.
-
Did I see some other posters saying about the "Data Updated" time does not update with Rapid Fire frequency?
Mine just stays at 1 minute.
Yes I've read of others reporting this issue. But it only happens to WiFiLogger users. So it is not a WU issue.
-
Go ideas to reach out to Victoria Gardner. I noticed she logged in just a few days ago. Let us know if anyone has already had contact with her.
I have had some interaction with her on the WU API board. As I mentioned earlier she seems to be the only one involved with WU who has the power to actually get things done. That she intends to spend more time here is a very good sign. The others tried but all they seemed to be able to do is relay messages.
-
Did I see some other posters saying about the "Data Updated" time does not update with Rapid Fire frequency?
Mine just stays at 1 minute.
Yes I've read of others reporting this issue. But it only happens to WiFiLogger users. So it is not a WU issue.
It works on the old site, so they broke it.
-
Did I see some other posters saying about the "Data Updated" time does not update with Rapid Fire frequency?
Mine just stays at 1 minute.
Yes I've read of others reporting this issue. But it only happens to WiFiLogger users. So it is not a WU issue.
It works on the old site, so they broke it.
Or maybe the new site is streamlined to perform better and faster by only refreshing Rapidfire every 5 seconds. The WiFiLogger by default uploads at 2 or 3 seconds. Try changing your upload frequency to 5 seconds as that is what I have on my Meteobridge and it works fine. Regradless if it only happens to WiFiLogger...then it only seems logical that it's doing something different than everything else and the WiFiLogger needs to adapt to the new supported API. The WiFiLogger is the youngest device and perhaps it still needs to iron out kinks. If I were a WiFiLogger owner I'd be requesting from the developer to fix it.
-
Tried the longer frequency. No joy. Not a dealbreaker.
-
I sort of see you point here.
Can we meet halfway?
Despite the current conditions information for nearby sites being obscurely located behind the "Change" hyperlink on the PWS Forecast page, I note some improved changes to the associated map display.
As I wished, the nearby station map and the adjacent list of PWS stations is now integrated such that hovering on a PWS icon highlights the associated station in the list, and vice versa. [tup] [This indicates that depite all the negative user feedback, the WU team continues to tweak the new site [tup] [tup]]
Having said that, the issue re the data in the detailed current conditions table at the bottom of the page (as recorded in the Trello board) remains.
I also note the nearby station detailed current conditions table at the bottom of the forecast page by default includes an international airport (presumably supposed to be the closest one), even when the maps are zoomed such that only 1 PWS site shows.
Nothing against having this feature, but I did notice that the WU programming logic that determines which international airport should be listed, appears flawed. For example, I selected a PWS site in outback Australia and Sydney International airport was shown as the chosen nearby international airport, even though it was over 1,000km away, and Brisbane International airport was much closer (at about 400km away).
Curious as to whether the same behaviour with international airport listing happens with US PWS sites.
PS. As an interesting sidenote, the temperatures displayed in the list (adjacent to the nearby stations map) shows temperatures not only correctly in terms of metric/imperial values (unlike the detailed table at the bottom of the page), but also displays temperature values with 2 decimal places.
-
Yep I'm seeing the nearby airport issue too. This is a new issue as it was properly showing the correct nearby airports just this past week. Let's give this one some time and see if it is just a temporary database update issue as they work on things.
-
The visible satellite, see here: http://icons.wunderground.com/data/640x480/ne_vi_anim.gif Has not been updated from feb 18
-
The visible satellite, see here: http://icons.wunderground.com/data/640x480/ne_vi_anim.gif Has not been updated from feb 18
The images have moved / been merged with the Intellicast images.
Images are here: https://www.wunderground.com/maps/satellite/regional-visible (https://www.wunderground.com/maps/satellite/regional-visible)
New England: https://s.w-x.co/staticmaps/wu/wu/satvs1200_cur/ushfd/animate.png (https://s.w-x.co/staticmaps/wu/wu/satvs1200_cur/ushfd/animate.png)
-
Thanks [tup]
-
Local Airports?
As of this evening when selecting any of my saved WU "Favorites" I am taken to an Airport station instead of the local PWS that I have bookmarked, including my personal home station. Anybody else seeing that problem?
The elevation of O'Hare Airport is also listed at sea level. The airport is 10 miles from my home which is at 633 ft., quite a downhill run to the airport!
[ You are not allowed to view attachments ]
-
Same on mine . You can change it but it goes right back. Shows air port 80 miles from me.
-
"Favorites" have been laughably useless since the last site "improvement" in 2017. At least they seem to have swatted the bug that would save 50 of the same station as a "favorite" and then you couldn't delete them.
-
All in all just another brick in the wall
-
All in all just another brick in the wall
Or “Thumb In The Dyke”. Problem is, WU tech team ran out of thumbs months/years ago :???: :???:
-
Yep I'm seeing the nearby airport issue too. This is a new issue as it was properly showing the correct nearby airports just this past week. Let's give this one some time and see if it is just a temporary database update issue as they work on things.
Airport issue is fixed. For my location at least. Anyone else?
-
While the "NEARBY WEATHER STATIONS" have returned to the forecast page, they appear to be listed in descending order, furthest away to nearest. In addition, many of my neighborhood stations are not listed, and in fact the station listed on the top of the group (happens to be an airport) is nearly 150 miles away. Perhaps it's due to truncating decimal places in the Lat/Lon values?
AND...if you do happen to click on the link to the airport 150 miles away you will receive a Brutus Is Bashing His Pitiful Brains Out image:
[ You are not allowed to view attachments ]
-
Mine does the same thing.
Wanna hear something funny? I'm approximately halfway between O'Hare and Midway airports in Chicagoland...literally right in the middle 10 miles to either. So where does WU think the "nearest" airport is? Rockford, 70 miles away or sometimes Burlington, WI 64 miles away.
It is not a sorting problem; the second station on the list is two blocks from me.
-
Yep I'm seeing the nearby airport issue too. This is a new issue as it was properly showing the correct nearby airports just this past week. Let's give this one some time and see if it is just a temporary database update issue as they work on things.
Airport issue is fixed. For my location at least. Anyone else?
I jinxed it. Now it is not working again. ](*,)
This issue now in the tracking system:
https://trello.com/c/A6nlH8r2
-
Mine does the same thing.
Wanna hear something funny? I'm approximately halfway between O'Hare and Midway airports in Chicagoland...literally right in the middle 10 miles to either. So where does WU think the "nearest" airport is? Rockford, 70 miles away or sometimes Burlington, WI 64 miles away.
It is not a sorting problem; the second station on the list is two blocks from me.
I agree it doesn't seem like a sorting problem. Rather a lack of sorting altogether. I have the same situation as you. I'm also in between two airports KFSB (Sanford International) 7 miles away and KMCO (Orlando International) 18 miles away and it puts the "nearest" to me as KDAB (Daytona Beach International) 37 miles away.
-
Update: Chat Box added to Trello board
This Chat Box is for general purpose use. It is probably irrelevant as this forum is probably a better tool to use for chatting. But just in case people stumble on the Trello board from a Google search or something they can ask questions or post something that may not fall into the other "Request" categories.
-
Davis VP2 system, using Cumulus to push out data.
1. I still don't seem to have rain rate working real time. If 10-fifteen minutes go by I may see something that appears historical compared to the actual console.
2. Historical data from earlier in the year is hosed, at least for temperatures. I have lows going to -21, not a Maryland thing...
3. Radar time behind current "now" varies. Sometimes 15 minutes ,sometimes 5.
Observations for the week.
-
Davis VP2 system, using Cumulus to push out data.
1. I still don't seem to have rain rate working real time. If 10-fifteen minutes go by I may see something that appears historical compared to the actual console.
This issue is already documented in Trello. It has to do with the fact that rain rate is rounding and not showing enough significant digits:
https://trello.com/c/0eMhXm4J
2. Historical data from earlier in the year is hosed, at least for temperatures. I have lows going to -21, not a Maryland thing...
This could be station malfunction and uploading of bad data. I've not seen others report this issue. If you find others with this problem and somehow convey that it is a WU issue and not a hardware issue then it can be added to Trello issue board. Perhaps show example of your station and others with this issue. That said there is an entry for Summary issues and bringing back yearly data.
https://trello.com/c/MoS7GYu0
3. Radar time behind current "now" varies. Sometimes 15 minutes ,sometimes 5.
Thank you....Added https://trello.com/c/AG2QlrrK
-
2. Historical data from earlier in the year is hosed, at least for temperatures. I have lows going to -21, not a Maryland thing...
This could be station malfunction and uploading of bad data. I've not seen others report this issue. If you find others with this problem and somehow convey that it is a WU issue and not a hardware issue then it can be added to Trello issue board. Perhaps show example of your station and others with this issue. That said their is an entry for Summary issues and bringing back yearly data.
https://trello.com/c/MoS7GYu0
[/quote]
I checked this yesterday and the data now seems corrected. Please ignore #2.
-
Wonder what they fixed that broke the page in Opera. The page starts to load normally until it switched to the "logged in" mode. Then, all I get is a page of gray boxes with absolutely no data displayed in any of them. It does still load properly in Sludge (Edge) though so it has to be related to Chromium somehow.
-
Wonder what they fixed that broke the page in Opera. The page starts to load normally until it switched to the "logged in" mode. Then, all I get is a page of gray boxes with absolutely no data displayed in any of them. It does still load properly in Sludge (Edge) though so it has to be related to Chromium somehow.
:shock: :shock: :shock: So I tried out Sludge(aka Edge) and didn't experience your issue. HOWEVER, to my complete and utter surprise, my camera has miraculously come back from the webcam graveyard. Go figure. I should be happy, but the square format for the cam image on the dashboard cuts off all the goodies I print on the image. Baby steps...baby steps.
-
I just installed Opera 60.0.3255.165 on my test Windows 10 system. No problems with latest version of Opera. I did also login to my WU account.
I also ran Chromium 77.0.3835.0 for Windows and no issues there either after login in to WU account.
-
Thanks for the comments, guys. Could be my machine/config. I'll dig further.
Edit - I cleared the history in Opera and that seemed to clear the problem. Thanks again.
-
Fun fact... The date was April 11th, when WU posted here that they were working on the decimal precision, and that it would probably take "A COUPLE OF WEEKS " . I'm sure we can all do the math.
-
Another little niggling issue I have just noticed concerning my PWS icon in the Dashboard map: at the default zoom, the icon temperature + wind values match the numerical values in the current conditions table, but when I zoom out a couple of steps, the map icon data values change ( by 3 deg C and 90 deg wind direction) - why? The altered values appear to match the numerical values of a time some 40 minutes previous.
Curious.
-
Another little niggling issue I have just noticed concerning my PWS icon in the Dashboard map: at the default zoom, the icon temperature + wind values match the numerical values in the current conditions table, but when I zoom out a couple of steps, the map icon data values change ( by 3 deg C and 90 deg wind direction) - why? The altered values appear to match the numerical values of a time some 40 minutes previous.
Curious.
Interesting observation. Maybe this is deliberate and by design. Perhaps from a technical perspective refreshing just a few stations while zoomed in is feasible and at a zoomed out level with more stations the process changes where you no long poll all the stations but instead what happens is you end up viewing a more static map that was updated on a certain schedule. So is this a true error, or a function of design constraints with system performance in mind?
A contrasting experience with MetOffice WOW where every station shows up on the map at every zoom level and they all seem to be live is a poor experience where zooming and map panning is aggravating. Somewhat tolerable on a desktop system but completely unusable on a mobile. Just head over to WOW and go to the UK part of the map where the map is most crowded to see what I'm talking about.
-
The concept of Goldstars is absent from both the new platform and old platform. The end?
-
The concept of Goldstars is absent from both the new platform and old platform. The end?
No, Gold Stars are still there but they are unreliable. I currently see the Gold Star on my Old and New WU dashboards, and also in the My Devices page. I have noticed that the Gold Star will sometimes disappear with no reason only to come back a few days later and I can see that my station is functioning perfectly. The problem is with WU as usual.
-
The Goldstar concept has been unreliable for months, if not years. Under “manage devices” there is no longer a place for “quality.”
UPDATE, 6 hours later. One of my stations has a goldstar and the “quality” column is back under “manage devices.” This is very weird to say the least.
-
Th Goldstar concept has been unreliable for months, if not years. Under “manage devices” there is no longer a place for “quality”. See attached screenshot.
Yes I've seen that where the column for "Quality" disappears. Then it comes back. This has happened to me several times since the new site launched. As you can see from my screenshot, I still have it. But I didn't have it last week.
** By the way you should take down that screen shot with your station key visible !!!! ***
[ You are not allowed to view attachments ]
-
Here we are a month after I started this thread and my Trello issue tracker. Nothing has been fixed. I was really hoping to start crossing things off the list and moving them to the resolved fixed column.
When WU left this forum I think they left not because they couldn't stand the heat in the kitchen. I think they left because they felt their work here was done. Why do they need to listen to feedback if they aren't going to do anything about it? That was a calculated ploy on their part. Prove me wrong WU.....fix something!
We never expected quick turn around of fixes. Sure some of the issues are incredulous that they even exist, but still we stand around with pitch forks and torches just waiting...and complaining a lot...as you would expect. It really says something about the company not just about how the new website was rolled out but now that it has been out for 3 months how poorly the lack of fixes has been handled (or lack of). Thank you WU for the Rapidfire return and the Current Conditions box early on but is that it? Nothing more now for months? The lack of decimals and the poor rounding are inexcusable and they can't be that difficult to fix.
Well seems like there is nothing to do here. What a boring thread this turned out to be, as boring as my Trello creation with no action. The one positive thing I've noticed is that I think my Trello board and this thread have cut down on the repeated new users coming in and complaining about the same known issues. Now new users to the forum can be better informed and we are less annoyed by not needing to answer the same questions over and over.
-
Boils down to a lack of trust in their entire organization.
-
Considering that the WU website continues to deteriorate, my guess is that they have decided to pull the plug and wunderground.com will redirect to weather.com by the end of the year.
-
Then again, maybe they really did abandon this site and began new ground-up development away from this mess. Time will tell.
-
Then again, maybe they really did abandon this site and began new ground-up development away from this mess. Time will tell.
I can assure you they didn't. IBM has been consolidating all of the weather-related companies it has purchased under its "The Weather Company" banner. Their retail development efforts are at weather.com, and everything else is "big data", Watson-oriented and big bucks.
-
Classic mobile radar responds poorly or not at all. Please resolve.
-
Classic mobile radar responds poorly or not at all. Please resolve.
Got it.
https://trello.com/c/AG2QlrrK
-
Thank you. Is there anyway to know if the issue was addressed?
Classic mobile radar responds poorly or not at all. Please resolve.
Got it.
https://trello.com/c/AG2QlrrK
-
Thank you. Is there anyway to know if the issue was addressed?
Classic mobile radar responds poorly or not at all. Please resolve.
Got it.
https://trello.com/c/AG2QlrrK
No there isn't a way to know what Weather Underground is doing nor planning in regards to any issues. Weather Underground a few months ago pulled out of communicating with us weather enthusiasts, hobbyists, and professionals. Weather Underground shortly after the launch of the new website when they were still active on this forum said that they would address and fix the issues like missing decimals and rounding and camera issues and such. But here we are months later and they haven't fix anything (other than rapidfire and a Summary box) ....and they are no longer talking to us. They bailed out because they said too many people on this forum were being rude and obnoxious to them regarding all the issues and the state of WU. The way I see it, WU for whatever reason can't deliver a properly working site back then, now nor in the immediate future. They know this and so they bailed on us and provided the excuse that we were not being nice. They were immature, not professional and certainly not candid.
I started this thread to track issues as a way for us to keep track of what is broken and what gets fixed without the need of WU involvement. If an issue is fixed then I notice it or some other user posts here and after I check it out, then I move it to the fixed column. A big reason for this thread and Trello site was to cut down on the repeated questions people were having, where people often don't know if the problem they see is on their end for their station only or if it was a universal issue. It also helps people see how long an issue has been going on since discovered. I think this aspect has been a success.
I had hoped that this issue tracking would bring WU back. They would gain feedback to the issues we were having and learn of our wishes and they could provide resolution time frames or alternative solutions or indicate if a particular issue was working as designed and so it won't change. I'm still hopeful.
I also think WU doesn't live in the dark. Even though they won't yet publicly acknowledge this thread and the Trello site, they just have to have seen it. They could be reading this forum right now with new unknown identities. So I think it is important for them to know what we want fixed. Back when WU was still in speaking terms with us I asked them to track these issues and provide a way for us to know what was broken and what was being worked on and they said no because it was too much effort on their part to offer this information. So I created the Trello site and did it myself.
It is truly amazing to me that the new WU site was supposed to fix all the issues of the old site because it was running on old servers and peiced together with old code much that was not documented and key people that developed the code had left the company. So the new site was supposed to alleviate many issues. But the new site is now running and from a user perspective I think it's worse.
We don't know what the company vision is. We don't know what the company working atmosphere is like. We don't know what upper management is thinking and how their vision aligns with our vision of what WU should be like. Because of all this it is only human nature to try and fill in the void of information and think the worst base on the poor track record of so many things. The poor rollout of the new site. Before the rollout the sorry state of WU and how it continued to lose features as time went on. WU may not like all the bashing and criticism but they really aren't providing a good experience. We should all realize that we aren't the customer. We are the product that provides free data. WU (IBM) has so much data from so many stations that perhaps if they upset a few people it is not seen as a great loss. Nothing else makes sense.
-
Well stated galfert. Honest and fair assessment.
-
I am happy to report that WU has its sun and moon widget up and running again after being down for a couple of weeks. I use it on my website.
[ You are not allowed to view attachments ]
-
I am happy to report that WU has its sun and moon widget up and running again after being down for a couple of weeks. I use it on my website.
Don’t tear down the goalposts quite yet. WU has a recent history of fixing things only to “unfix it” in the next few hours or days. Let’s hope that doesn’t include the widget in question! For example, the concept of “goldstar” assigned to pws is fixed, then it isn’t, then it is fixed for some but not other pws owners. This has happened numerous times over the last several months.
-
I am happy to report that WU has its sun and moon widget up and running again after being down for a couple of weeks. I use it on my website.
Glad it is working. Let us know if it breaks again. This wasn't an issue we were tracking (nobody submitted it...I didn't know about it either).
-
Actually, I did report it on June 21, but in a different thread, and realized that later.
https://www.wxforum.net/index.php?topic=36609.msg383565#msg383565
-
I am happy to report that WU has its sun and moon widget up and running again after being down for a couple of weeks. I use it on my website.
[ You are not allowed to view attachments ]
Where would I find the code for this? I looked on the PWS WIDGET tab for my station and this one isn't listed.
-
One step forward, two steps back. Although I really don't know what step forward broke this.
Fahrenheit temperatures erratically displayed in Celsius. Really? They don't even know what units are which?
It is currently 87°F here:
[ You are not allowed to view attachments ]
-
One step forward, two steps back. Although I really don't know what step forward broke this.
Fahrenheit temperatures erratically displayed in Celsius. Really? They don't even know what units are which?
LOL, I saw that too, but figured it was the new norm. Besides, America has been hinting at moving to the metric system for decades, maybe WU is back on the that agenda.
-
This could undermine global warming trends, perhaps a cheaper solution :grin:.
-
My personal feeling is WU isn't going to do anything about the site . Why you ask well because today I noticed my readings on another IBM owned site " The Weather Channel " and low and behold they are showing the decimal point in the temp . So while WU shows 91 the Weather Channels show 90.5 !!! And yes it's my info there using because when you zoom into the map it's right over my house . So they have it for one site The Weather Channel but will not use it for the WU site . Seems they want our readings but have no intentions of fixing the WU site were there taking the readings from .
-
July 2019 Month graphs are broken. This is affecting nearby stations as well. It seems that several days are just completely missing from the graphs so you end up getting weird sections. This has not affected my previous months except for the first month after Wunderground starting changing dashboards. [ You are not allowed to view attachments ]
-
I'm not having that particular problem, but July 1-3 is missing entirely. Make that three steps back.
-
My personal feeling is WU isn't going to do anything about the site . Why you ask well because today I noticed my readings on another IBM owned site " The Weather Channel " and low and behold they are showing the decimal point in the temp . So while WU shows 91 the Weather Channels show 90.5 !!! And yes it's my info there using because when you zoom into the map it's right over my house . So they have it for one site The Weather Channel but will not use it for the WU site . Seems they want our readings but have no intentions of fixing the WU site were there taking the readings from .
Kinda lends some validity to the rumor that WU is going away and wchannel being it for us. We had filet mignon and now we will have potted meat.
-
We had filet mignon and now we will have potted meat.
More like a crap sandwich.
-
We had filet mignon and now we will have potted meat.
More like a crap sandwich.
I was trying to make a point :rapid fire stops us at bologna
-
No such luck with mine on WC. Same crappy rounded temps.
-
My personal feeling is WU isn't going to do anything about the site . Why you ask well because today I noticed my readings on another IBM owned site " The Weather Channel " and low and behold they are showing the decimal point in the temp . So while WU shows 91 the Weather Channels show 90.5 !!! And yes it's my info there using because when you zoom into the map it's right over my house . So they have it for one site The Weather Channel but will not use it for the WU site . Seems they want our readings but have no intentions of fixing the WU site were there taking the readings from .
Thanks for this post, I would not have thought to check there. I can confirm my station also shows decimal temperature values on the TWC site and locates the reading directly over my house.
-
My personal....... snippy snip...... taking the readings from .
Thanks for this post, I would not have thought to check there. I can confirm my station also shows decimal temperature values on the TWC site and locates the reading directly over my house.
same here twc map shows deci right over my local abode
-
Here's another annoying issue - today is the 14th of July yet the graphs (and table data) for monthly summary data stop at 11th July.
It appears that weekly summary data updates on a daily basis, and that monthly summary data updates only on a weekly basis - that's not much use when I want to know how much precipitation has fallen to-date this month. Instead of just looking at the summary data in monthly mode, I have to look at multiple daily summary data and manually add the values.
Surely it's not that difficult to code an algorithm that updates monthly summary data on a daily basis.
-
It is even worse than that. Their "new and improved" code forces certain ranges regardless of what you ask for and then fails to populate it properly. To wit: This is what Monthly-July looks like here. The daily data is all there; WU is just too incompetent to display it properly.
-
Sounds like a few of you are expressing possibly a new issue in regard to summary data.
Can someone write up a quick explanation that best describes this issue. I'll then publish it on on the Trello site and give you credit.
I'm tired...but drank too much coffee to say up (for a night green turtle walk on the beach to see egg laying)....now I want to sleep but can't. So I can't think clear now.
-
Hi Galfert,
I think my post captures the essence of the issue.
WSWeather's post, I think, merely reaffirms the lack of a decimal place in temperature values.
-
Okay thank you.... I updated the following Trello card:
https://trello.com/c/O2uaUfgC/53-lag-between-current-conditions-and-summary-table
I also changed the severity from Important (Orange) to Critical (Red) and moved it up some.
-
It is even worse than that. Their "new and improved" code forces certain ranges regardless of what you ask for and then fails to populate it properly. To wit: This is what Monthly-July looks like here. The daily data is all there; WU is just too incompetent to display it properly.
Define "properly". WU may have a different idea of that word. One can see the obvious divide is attributed to exactly this...expectations were not defined and we're creating our own. Where expectations were loosely defined, on a forum board of all places, they were met about 75% of the time. Of course, this is merely my distilled take-away from this project.
-
Define "properly". WU may have a different idea of that word.
"Properly" means "actually displayed". If you look at the attachment I posted you'll notice July 1-3 and 7-10 data is missing entirely.
WSWeather's post, I think, merely reaffirms the lack of a decimal place in temperature values.
Uh, no. Not only are the decimal points missing so is entire days' worth of data in the monthly view.
-
WSWeather's post, I think, merely reaffirms the lack of a decimal place in temperature values.
Uh, no. Not only are the decimal points missing so is entire days' worth of data in the monthly view.
Sorry, I missed that bit.
Yep, I too have that issue ... but with different days missing - see attachment. Not good! Means I can no longer trust the displayed monthly view data.
My initial observation still appears valid as it is now the 15th and the monthly summary is still stuck at 11th Jul. Have had 2 days of rain since then with no addition to the monthly total being displayed.
Perhaps WU think that users have no need to view monthly data until that month has ended? If so, then they need to think again.
-
Hey guys and gals, I think I found a solution to all my issues. I just upgraded my firmware on my Ambient system (under the guise I could improve their own dashboard). The upgrade went swimmingly, but OOPS, I “forgot” to re-enter my UnderTheWeatherGround system information. Silly old me. I guess I don’t need to worry about what foibles they are up to moving forward. Whoo Hoo! I’m Free!
Long Live The Weather, whether or not it’s Underground or otherwise. All the best!
WackeWX_Man
-
As of 8:00 am local time on16th July, monthly view summary data and graphs have updated to include daily data up to 15th July, although I don't know if this is because the end of the previous week has ticked over or whether WU has applied a tweak to fix the issue - need to monitor the monthly view for another week.
However, the monthly view does not display daily data values for days 2, 4, 5, 9, 10, 12 and 13 - so the integrity of monthly data cannot be trusted. This needs to be fixed.
-
mdv,
Do you have an update on the situation for getting monthly summary data in the middle of the week?
-
mdv,
Do you have an update on the situation for getting monthly summary data in the middle of the week?
Hi Galfert,
Now 8:15am on the 18th, and my monthly view is displaying only up to 16th - ie no data for 17th in addition to the absent days reported in my previous post. Daily observations are there in the system (manually add up to about 32mm of rain this month, but monthly view is displaying a total of 21mm).
-
mdv,
Do you have an update on the situation for getting monthly summary data in the middle of the week?
Hi Galfert,
Now 8:15am on the 18th, and my monthly view is displaying only up to 16th - ie no data for 17th in addition to the absent days reported in my previous post. Daily observations are there in the system (manually add up to about 32mm of rain this month, but monthly view is displaying a total of 21mm).
Thank you for the update.
Oh well. I keep hoping to be able to check off some issues over to the done - fixed column. I guess not yet.
-
Monthly view for my PWS is still broken - see attachment.
Just ticked past midnight local time to 20th Jul and monthly view graphs and table stop at 16th July.
Missing days are 2, 4, 5, 9, 10, 12, 13, 17, 18 and 19. Daily view displays "no data" for days 2, 4, 5, 9 and 10 even though PWS was online throughout. Missing days 12, 13, 17, 18 and 19 display correctly in daily view - so why do they not show in monthly view?
And now that the old site has been 'pulled', I have no way of getting trustworthy monthly data remotely.
Not happy.
-
Not only is my monthly view broken, but I am missing entire daily sets of data as well (in the daily view). For example, I have no data for July 4th to the 6th. All my systems were running normally during this period and other websites have at the data (PWS, CWOP). Complete garbage. Link below:
https://www.wunderground.com/dashboard/pws/KPAMEDIA25/table/2019-07-4/2019-07-4/daily
-
Yeah I'm missing 7 days of data for July....Also site doesn't even load on IE. Funny that the stickers display in tenths , forget it I give up. ](*,)
-
Thank you for the update.
Oh well. I keep hoping to be able to check off some issues over to the done - fixed column. I guess not yet.
You too have missing days from the monthly view of your PWS - Days 1, 5 and 10 display summary data but no graph/table.
At least your monthly view has updated to end of 18th July - mine is still stuck on 16th.
Similar issues of missing days in the weekly view on my PWS - but at least the weekly data is displayed for up to the current day.
I don't know what the WU team has done, but the historical data which was working OK is now pretty much kaput
-
Thank you for the update.
Oh well. I keep hoping to be able to check off some issues over to the done - fixed column. I guess not yet.
You too have missing days from the monthly view of your PWS - Days 1, 5 and 10 display summary data but no graph/table.
At least your monthly view has updated to end of 18th July - mine is still stuck on 16th.
Similar issues of missing days in the weekly view on my PWS - but at least the weekly data is displayed for up to the current day.
I don't know what the WU team has done, but the historical data which was working OK is now pretty much kaput
Oh wow :shock: bummer! I do see that now.
I had not used the new UI much as I had been relying on the the old site. Seeing this now is quite a shock. This totally means I can't use WU for live data because of missing tenths and rain rates that are meaningless. I can't use WU for historical data because the reporting summary is incomplete. WU is completely useless. What gets me is that I know my station is uploading and they are receiving all the data....the old site had all the data...I bet if they turn up the old site that the data is still all there in their database. This is a problem (many problems actually) with the new front end UI site. What a disaster.
At least I'm happy that I can pull meaningful reliable data from other sources. I can't imagine having a weather station that only uploaded to WU.
-
I basically switched over to having my own graphs generated from a SQL database I have WeatherDisplay uploading data to. Better interactive graphs than Wunderground and all the daily data is there and pretty.
I'm not taking my station offline from WU, but it's basically useless at this moment unfortunately. And because I switched weather softwares when I got my Vantage Vue by converting all my data since 2011, the data in my weather software is prone to having conversion errors while only WU had all the proper data properly formatted and in nice high resolution graphs as it was sent since the beginning across 2 different weather softwares.
Sigh.
-
Thank you for the update.
Oh well. I keep hoping to be able to check off some issues over to the done - fixed column. I guess not yet.
You too have missing days from the monthly view of your PWS - Days 1, 5 and 10 display summary data but no graph/table.
At least your monthly view has updated to end of 18th July - mine is still stuck on 16th.
Similar issues of missing days in the weekly view on my PWS - but at least the weekly data is displayed for up to the current day.
I don't know what the WU team has done, but the historical data which was working OK is now pretty much kaput
Oh wow :shock: bummer! I do see that now.
I had not used the new UI much as I had been relying on the the old site. Seeing this now is quite a shock. This totally means I can't use WU for live data because of missing tenths and rain rates that are meaningless. I can't use WU for historical data because the reporting summary is incomplete. WU is completely useless. What gets me is that I know my station is uploading and they are receiving all the data....the old site had all the data...I bet if they turn up the old site that the data is still all there in their database. This is a problem (many problems actually) with the new front end UI site. What a disaster.
At least I'm happy that I can pull meaningful reliable data from other sources. I can't imagine having a weather station that only uploaded to WU.
Good point. I would be floored if I bought a station that only reported to WU. Anyway, pretty sure the WU site isn't going to get any better and perhaps at some point it shuts down completely. Perhaps they are hanging on by a thread simply because they have a couple agreements/contracts with hardware partners which they need to let run off.
-
deport, it's a fool that looks for logic in the chambers of the american corporation. :-) gota love my meteobridge
-
deport, it's a fool that looks for logic in the chambers of the american corporation. :-) gota love my meteobridge
ha! :!: . So true. Rocking the wifilogger over here. Satisfied.
Really is ashamed with WU though. Used to be a nice tool to view custom ranges of historic dates and easily analyze data in a simple way.
-
This quote from Wikipedia really sums it up. Note the attribution footnote for "some say"
In March 2017, Weather Underground stopped providing Doppler Weather radar Detected Storms on their NEXRAD page, and posted: "There are no Doppler radar detected storms for (any area) at this time." As well, lightning was never depicted on the radar screen, even when it was obviously occurring. When contacted[when?], IT customer service responded that the Doppler facility would be back soon, but the company was focusing on a smart phone app that gave the same Doppler Radar Detected Storms information. There was no mention of the lack of lightning data. However, weather radar data were still not available on the app as of May 19, 2018.
The Doppler Radar Detected Storms information was presented in a very useful format, because each storm was given an identifier that could be looked up by scrolling down to a grid giving more specific details: i.e. speed, direction of travel, intensity, hail potential, build-up tops, lateral size, etc. Many service users, including Emergency Weather Management Units, felt that was one of the most important features of Weather Underground, because it could be used as an early warning system alert for people in the path of inclement weather, and potentially minimize property damage.
Weather Underground seems to have slowly lost functionality and download speed; some say[who?] the service has become an afterthought since being purchased by The Weather Channel / IBM. Most loyal users, and customers contacted for this report, are hoping for a major format upgrade for PCs and laptops, to the previous format, and an increase in download speed.[citation needed]
-
Today, five of my stations at WU show what is in the attachment.
Is this the end of WU?
-
I haven't check my summary until reading all the post here but as you can see for the month of July WU only shows 5 days of reading . Sad what WU has become . Will they fix it , who knows . Do they care , who knows .
[ You are not allowed to view attachments ]
-
For me in July there is no data at all.
-
I've updated this Trello tracking card to reflect that this MISSING DATA is a major issue. Please vote on this....
https://trello.com/c/O2uaUfgC (https://trello.com/c/O2uaUfgC)
...or please vote on those issues that matter to you most which you would like to see resolved. For as much venting that I see on this forum it is interesting to see such low voter turnout.
How to vote:
- Check out the WU Issues Trello site: https://trello.com/b/qTvFtwYd/weather-underground-issues
- Read the individual issue cards by clicking on cards and reviewing the details and comments
- If you stumble on an issue that really matters to you click on the Vote button
Example:
[ You are not allowed to view attachments ]
Votes then show up on the individual cards:
[ You are not allowed to view attachments ]
Why vote? Because I feel that WU is reading this and they've seen the Trello Issue site (because they don't live under a rock). The more engagement we show not just by venting here but by voting for the issues that matter most is just another feedback method to show WU (and IBM) that these things matter to us. Sure WU may be a small great group of people and maybe the big stubborn entity may be IBM, so it is often important for the entity controlling the purse strings to be shown evidence that change and investment is imperative. WU needs our help. I'm sure that there are many great WU employees that are just not empowered or supported by the higher ups.
-
Roger. Put my votes in.
-
For all the good it will probably do I put some votes in as well for problems that irk the heck out of me.
-
I just wanted to review the "weekly" mode to see how long this heat wave has lasted. It showed one day in the Table mode with todays date selected. Moving the date back one day does display a weeks worth of data, though. In this case that was a little depressing! Monthly mode shows, apparently, randomly selected days, not every day. I do have some confidence n the data displayed in th weekly mode, but would have to take tie to go back and look for the monthly mode.
-
Well that’s comforting.
All of the sudden sign-in, settings, reset password do not function.
The whole thing seems to not respond across three devices.
-
I was ignorant of the voting system on the trello board. I have now placed a single vote ... for the missing monthly data issue.
The visualisation issues (new widgets that are not needed or did not work for some time) are frustrating but tolerable
The lack of precision in weather values (ie no decimal place) is annoying but not a showstopper
The inability of summary data to update in a reasonable time frame is annoying but not a showstopper.
The (random?) omission of data in monthly view (ie missing days) is intolerable. Data integrity is paramount - if the displayed data cannot be trusted because it is incomplete or incorrect, then that data is useless.
I do my best to give WU trustworthy data, and they give it back to me in a way that cannot be trusted. Unfortunately, I am one of those poor souls who has no easy alternative to WU.
-
Unfortunately, I am one of those poor souls who has no easy alternative to WU.
What weather station do you have?
PS - thank you for voting.
-
Unfortunately, I am one of those poor souls who has no easy alternative to WU.
What weather station do you have?
My PWS is a Pantech WH2950 bought on eBay - cheap (Chinese 'knockoff') but it seems to be doing a good job. It's upload options are limited to WU, WeatherCloud and WOW. The latter 2 options appear much less rich in terms of historical weather information.
My set-up is also problematic. I live 200km distant from the farm where my PWS is located. The PWS connects directly by wifi to a satellite broadband modem/router for upload. I have no PC at the farm.
One possible alternative, I think, is to connect the PWS control station to a raspberry PI and upload to my own website (which I already have). But that sort of setup extends beyond my current IT expertise, although I'd be willing to give it a go.
Any thoughts?
-
I would recommend getting an Ecowitt GW1000 as it will read data from your existing WH24 array sensor, just be sure to match frequency when ordering (433, 868, or 915). Then you can easily get data from it in several ways. You can then run WeeWx on a Pi as you've brought up or you can get a Meteobridge. With either of these you'd have so many alternative places from WU to upload data like CWOP, PWSweather, AWEKAS, MetOffice WOW, Windy. ..and several more. You'll have plenty to keep you busy and then you can also upload to your website with several templates. All the help you need is in this forum. Just start and take it one step at a time.
-
Finally something to move to the Done - Fixed column! Today we finally got decimals in both Current Conditions Box and in the graphs and data table. Thank you WU. I'm regaining faith.
-
New Issue
With these new fixes comes some new needed fixes. See Trello for new cards. Added precision in tenths for temperature is welcome but we need hundredths for rain when using inches. We also need hundredths for inHg pressure inside of Current Conditions Box.
Please vote on this
https://trello.com/c/1w7mFQSR
-
With decimal coming in the remaining main issue for mr is the wind graph. Doesn't differentiate wind speed and gust.
-
With decimal coming in the remaining main issue for mr is the wind graph. Doesn't differentiate wind speed and gust.
I've seen stations that don't differentiate wind speed and gusts. This has never been a problem with WU nor is now. That is up to your station and its software. This is not a troubleshooting thread for individual issues. Please open a new thread to get further help and be sure to include the specifics of your hardware and software used.
-
Finally something to move to the Done - Fixed column! Today we finally got decimals in both Current Conditions Box and in the graphs and data table. Thank you WU. I'm regaining faith.
Still missing large blocks of historical data for earlier in July so basically they've put lipstick on the pig but it is still a pig.
-
Finally something to move to the Done - Fixed column! Today we finally got decimals in both Current Conditions Box and in the graphs and data table. Thank you WU. I'm regaining faith.
Still missing large blocks of historical data for earlier in July so basically they've put lipstick on the pig but it is still a pig.
One step at a time. Let's enjoy the improvements made. If your kid is failing and one day finally brings home a C you don't get on to them about their green or purple hair. I share your frustration but lets try and be bit more pleasant. Maybe WU will return to the forum if we welcome them. Today is just not the day to be cutting up on them. I'm guilty of it, just not today.
That said the missing large blocks (random days) of data missing is a big issue. I would say that is the single most important issue right now. Without this the entire site is useless and can't be trusted other than for Live data. But hey! Live data has decimals!
Data Missing issue:
https://trello.com/c/O2uaUfgC
The fact that WU had seemingly had no progress in months and they finally do something and it was the decimals is awesome. That was the biggest complaint and they focused on it. WU said they would not take away the old WU site until these issues were fixed. They didn't really hold their promise as the old site came and went many times before these fixes were implemented, but finally we have decimals on the new site.
-
Joined Trello and voted. Yes, let us enjoy the update and keep the bashing down. See what happens in the next few weeks. UU
-
I too am very happy that the decimal point issue has been fixed.
I do hope WU fix the missing daily data from historical data and that the raw data is not lost.
I believe WU might be working on this issue, noting some things have changed on my historical data. For instance, my daily data for 18th July displayed correctly in the daily view on the 18th, but yesterday that whole day was missing from all views. Today it is again being displayed correctly in daily view (although not in monthly view).
It would be reassuring if WU could or would acknowledge this issue and indicate what they are doing about it - who knows? Especially as this issue seems to be the result of one or other website tweak sometime recently.
-
The priority was properly aligned. Decimals needed first attention.
Proper storing of Data for review is top draw now.
-
With decimal coming in the remaining main issue for mr is the wind graph. Doesn't differentiate wind speed and gust.
I've seen stations that don't differentiate wind speed and gusts. This has never been a problem with WU nor is now. That is up to your station and its software. This is not a troubleshooting thread for individual issues. Please open a new thread to get further help and be sure to include the specifics of your hardware and software used.
There was an old thread on this by someone else. Appended to that. This may be an WU issue with rapidfire or weewx issue with rapidfire with new WU. On older WU this wasnt an issue for me. Anyways will track this issue in other thread going forward.
https://www.wxforum.net/index.php?topic=36611.msg386071#msg386071
-
With decimal coming in the remaining main issue for mr is the wind graph. Doesn't differentiate wind speed and gust.
I've seen stations that don't differentiate wind speed and gusts. This has never been a problem with WU nor is now. That is up to your station and its software. This is not a troubleshooting thread for individual issues. Please open a new thread to get further help and be sure to include the specifics of your hardware and software used.
There was an old thread on this by someone else. Appended to that. This may be an WU issue with rapidfire or weewx issue with rapidfire with new WU. On older WU this wasnt an issue for me. Anyways will track this issue in other thread going forward.
https://www.wxforum.net/index.php?topic=36611.msg386071#msg386071
After further analysis there is something wrong with wind graphing. It affects different software differently. It isn't that gusts = wind speed, but something else. Graphs don't match table data.
https://trello.com/c/mOj2LC7t
-
I don't know how it is determined whether a WU issue or not but graphs are just fine on METEO PWS app on Android
-
Not sure if this has been posted here before. But Europe and US r reeling under 60-70+ degrees celcius heatwave if we are to believe WU. :grin:
-
galfert said
After further analysis there is something wrong with wind graphing. It affects different software differently. It isn't that gusts = wind speed, but something else. Graphs don't match table data.
Some sites show different wind speeds on the graph and table. Wind speeds seem to be around 7 or 8 mph on table with values of 5 to 25 on the graph. Graph shows same
values as values transmitted to WU and other sites. KTXCROWE5
been messed up long time
-
Not sure if this has been posted here before. But Europe and US r reeling under 60-70+ degrees celcius heatwave if we are to believe WU. :grin:
Yes, being tracked:
https://trello.com/c/pQVHXb6p
-
Finally something to move to the Done - Fixed column! Today we finally got decimals in both Current Conditions Box and in the graphs and data table. Thank you WU. I'm regaining faith.
Still missing large blocks of historical data for earlier in July so basically they've put lipstick on the pig but it is still a pig.
One step at a time. Let's enjoy the improvements made. If your kid is failing and one day finally brings home a C you don't get on to them about their green or purple hair. I share your frustration but lets try and be bit more pleasant. Maybe WU will return to the forum if we welcome them. Today is just not the day to be cutting up on them. I'm guilty of it, just not today.
So you think that a cosmetic "improvement" is more important than properly processing and storing the underlying data? Really?
I don't need WU to "return to the forum". They were here solely to try to put out the forest fire they started, and then proceeded to drop napalm on it by disrespecting the very people who are most able to help them figure out what they needed to do.
-
Finally something to move to the Done - Fixed column! Today we finally got decimals in both Current Conditions Box and in the graphs and data table. Thank you WU. I'm regaining faith.
Still missing large blocks of historical data for earlier in July so basically they've put lipstick on the pig but it is still a pig.
One step at a time. Let's enjoy the improvements made. If your kid is failing and one day finally brings home a C you don't get on to them about their green or purple hair. I share your frustration but lets try and be bit more pleasant. Maybe WU will return to the forum if we welcome them. Today is just not the day to be cutting up on them. I'm guilty of it, just not today.
So you think that a cosmetic "improvement" is more important than properly processing and storing the underlying data? Really?
No that is not what I said although I see how what I said could have been taken that way. I'll clarify... Since the new WU launched the number one complaint was decimals. At the time there was no data missing. At least not on the old site that was currently available until very recently. In fact the old site was praised for having all the data in perfect form even with decimals. It was apparent that the missing decimals was purely a front end new website issue only and nothing was wrong with the database. Now that the decimal issues has been [mostly] resolved it leaves us with this missing data as the single most important issue and yes had these issues been apparent at the same time then the missing data would take precedence (but that was not the case and if it was it was for very little time.) I think the data isn't really missing...I think it is still just another front end problem.
Ultimately it isn't solely up to me to decide what issue(s) is/are more important. I welcome feedback to change something from Important to Critical. Decimals and Missing Data were both classified as Critical. Also all issues are able to be voted on so that everyone has a voice into what is most important / critical. I also take feedback suggestions to move Trello cards up or down the stack.
I don't need WU to "return to the forum". They were here solely to try to put out the forest fire they started, and then proceeded to drop napalm on it by disrespecting the very people who are most able to help them figure out what they needed to do.
Just because they behaved poorly does not mean that they don't deserve a second chance. We all benefit if we have open lines of communication. It's time to bury the hatchet. WU for whatever reason moves slow on changes it seems. Maybe it's budget constraints, maybe it's programmer ineptitude, maybe they are doing rigorous testing, maybe it's poor management. We just don't know. If we welcome them back maybe we'll get answers. It was a long time to fix decimals. How long will it be till the next thing is fixed? Probably not soon enough for many. But I think they deserve some patience on our part.
-
Checked Trello but didn't see this issue, if it even is an issue. Maybe it's more of a request.
The weekly chart shows Date instead of Time. I'd prefer to see the Time when hovering over it. The date is already displayed on the top x-axis.
-
in my huawei Mate 10 with chrome in metric units not see rain, precip accum not view, bad desing cut data [ You are not allowed to view attachments ]
please fix
-
Just because they behaved poorly does not mean that they don't deserve a second chance. We all benefit if we have open lines of communication. It's time to bury the hatchet.
I kinda feel like Charlie Brown after Lucy wooped the old pig skin away for the 56,000 time: He know she gona do it again but He kinda enjoy the company. Now if I can find a template written in fortran I am gold. :grin:
-
Checked Trello but didn't see this issue, if it even is an issue. Maybe it's more of a request.
The weekly chart shows Date instead of Time. I'd prefer to see the Time when hovering over it. The date is already displayed on the top x-axis.
Sounds like a valid new feature wish list request. Or do we think its a design flaw? I can see it both ways. When you are on Daily view you have the time and as you hover around the time then shows more precision. Basically on Daily view the hover matches the shown axis which is time. Therefore in Weekly or Monthly the Axis is the date not time....It may require extensive rework just to do this as the hover would then not match the shown axis....we don't want to lose the date just to show time as it seems it would require the axis to have two labels ...one for hover and one for static heading. Besides the zoomed in focus is so narrow that is this really necessary? I do see your point though although just a bit. Maybe we need to vote on this ....New Feature request or bug or forget the whole thing? This isn't my Trello board....it belongs to all of us.
-
in my huawei Mate 10 with chrome in metric units not see rain, precip accum not view, bad desing cut data [ You are not allowed to view attachments ]
please fix
On my Samsung Galaxy S8 I too get cut off....but not as bad. For me it just cuts off the bottom numbers a little bit but I can still see them. I can see though how it doesn't really scale correctly. I've created a Trello card for this:
https://trello.com/c/iyVrvS5F
-
Just because they behaved poorly does not mean that they don't deserve a second chance. We all benefit if we have open lines of communication. It's time to bury the hatchet.
I kinda feel like Charlie Brown after Lucy wooped the old pig skin away for the 56,000 time: He know she gona do it again but He kinda enjoy the company. Now if I can find a template written in fortran I am gold. :grin:
And I feel like Clark Griswold trying to keep the peace as Rusty and Audrey keep asking, "are we there yet?"
I see your Fortran and raise you COBOL which is more verbose...or maybe we compromise on ALGOL. UU
-
Some thoughts on the missing data issue, which I believe is more than just a 'front end' issue.
I believe (trust?) all PWS data that has been ingested by WU is still there and that the issue lies with the processing of that data (data retrieval and subsequent manipulation by algorithms to generate information). I say this on the basis that information that was missing on the new site was still being displayed on the old site (until it was decommissioned).
That the missing information from the monthly view in the new site appears somewhat random or erratic (eg different days missing for different users) suggests the issue is not purely front end - rather that there are issues with the retrieval of data for a particular PWS. In my case going back to May/June, I experienced large chunks of missing data in the detailed table for current day weather (eg missing wind direction values) that were being displayed correctly in the old site. More recently, there have been occasions when daily information that was being displayed correctly one day would the next day not be displayed.
While the monthly view graphs and table are not updating correctly (eg. my last update was 5 days ago), this behaviour is itself somewhat erratic, again suggesting data processing issues.
As such, I think the issue requires expertise beyond that of web site 'front end' design and implementation. And this is where I am holding my breath for WU - hopefully not for too long.
-
So you think that a cosmetic "improvement" is more important than properly processing and storing the underlying data? Really?
Your reasons for uploading are different than mine. I want "Real Time" monitoring of wind speed from anywhere. I want to see what is on the console, not an approximation. Going past freezing point is hard to predict with rounded numbers.
The station is extremely accurate when you observe, and compare to standards. All is lost with rounding.
-
As someone who doesn't even own a weather station (yet), I just want to thank Galfert for this WU bug tracking thread. Without WU or something comparable I will not buy a weather station. So all the complaints about WU have been quite discouraging and that has made me decide to not to buy a PWS unless there is something like WU that I can use with reasonable reliability. This thread seems to be the only one in this forum that is taking a constructive approach to analyzing and monitoring the situation with WU rather than propagating the ongoing rants of understandable frustration with WU.
I would really like to have a PWS, but without a simple way set up a station with some sense of confidence in accuracy and reliability that I can see online and share with neighbors, friends and relatives, then it is not worth it for me.
So this WU problem tracking thread is helping me know what is real and what is rant. So thanks Galfert. I have learned a lot reading your posts in this forum.
-
Alanb,
Thank you for the kind words. Glad to hear that these efforts are being noticed. I'd like to thank everyone that has submitted issues they've notice or ideas for the Wish List and for voting on the issues that matter to them. We are all doing this together.
As for not yet having purchased a station I get it. I was on the fence for a couple years. I too didn't want to make a purchase I would regret or not be good enough. But certainly WU should not be a deciding factor. There are so many places to send your data. I read you were leaning towards the WS-2000. Out of the box that uploads to WU, AmbientWeather.net, WeatherCloud, and PWSweather via Ambientweather.net. Then you can expand it in several ways to upload to yet more places... Some ways are very easy. If something better comes along buy it and then you have two stations to play with at two locations as I'm sure you could gift it to a family member or friend and still have access to it and it would be in a place that probably also matters to you.
-
It was a long time to fix decimals. How long will it be till the next thing is fixed? Probably not soon enough for many. But I think they deserve some patience on our part.
The temp graph and the top box with 'CURRENT CONDITIONS' seem to now have one decimal place for temperature. Why does the 'TEMPERATURE' box directly below this not also show decimals?
Also, the decimals dont work for me on the WU app or in the data coming through the Ecowitt WS View app.
-
Well something happened with the wind speed / wind gust in the summary section. Some of my wind speeds are HIGHER than my wind gusts. This is not occurring everyday, just with some of them.
[ You are not allowed to view attachments ]
Edit: design flaw with temperature and precipitation. The text is flowing into the next column. Noticed thy is in Safari on my iPhone X.
-
While 'some' progress has been made regarding the consistent application of decimal places, Pressure is still inconsistent. The "CURRENT CONDITIONS" element shows single decimal precision for PRESSURE, while the PRESSURE element displays 2 decimal places. But in the summary table we are only presented a single decimal. The data has to be somewhere?
[ You are not allowed to view attachments ]
-
The temp graph and the top box with 'CURRENT CONDITIONS' seem to now have one decimal place for temperature. Why does the 'TEMPERATURE' box directly below this not also show decimals?
I can see this going either way. I've created a Trello card under Wish List. Please jump into the comments section of this card to discuss opinions of which way you prefer. I don't necessarily think this is a problem.
https://trello.com/c/WmrTNeqS
Also, the decimals don't work for me on the WU app or in the data coming through the Ecowitt WS View app.
The WU app and graphs displayed on WS View app have never had decimals. For mobile use on an app perhaps this is okay. These are two separate issues. First the WU app probably stands to get replaced before it sees any changes. The new WU website was designed with mobile view in mind. People often recommend using the website and forgetting the app. The next issue of the WS View app is outside of the focus of this thread that deals only with WU controlled issues. That would be something you should take up with Fine Offset/Ecowitt.
That said there already is a Trello card for WU Mobile app degrees in tenths:
https://trello.com/c/HHP70FqC
Not here to argue or take strong standpoint. Please feel free to counter back. The more of you that voice your opinions the more consensus we get and I'll be agreeable to what the we all decide as a group. Perhaps things don't always need to be one way or another. Sometimes there is an alternative solution that satisfies multiple ideas which often means creative solution thinking (out of the box thinking).
-
Voting Causes Issues to move up the ladder
I've been working on sorting the Trello cards to float up the issues with the most votes. It isn't automatic. I manually move them. There are a few exceptions as I feel some editorial override is appropriate. For example for the newest issue how we lost precision in the Current Conditions box where items that had 2 decimals places went down to 1 decimal place :roll: In that case I floated it up even though currently it only has 1 vote (mine!). Sorting is also done within color tags grouping; Critical, Important, Low.
-
i think many important show all text of current conditions with correct desing that decimals of one
-
Please look at the comment notes of some of the Trello cards. There are some issues which I feel are resolved that I've tested. I need confirmation that these issues are fixed. Please review the cards and comment if necessary. Look for the ones that I commented on that I feel are resolved.
I created a new column to move these cards into a clearing before finally ending up in Done - Fixed column.
Please look at "Removed - Under Review" column.
Thanks!
-
Hmmm...all four of the items you have in "under review" certainly are not fixed. Did you just give up on them?
-
Hmmm...all four of the items you have in "under review" certainly are not fixed. Did you just give up on them?
Please read the comment notes.
-
I did. None of them are fixed.
-
I did. None of them are fixed.
OK, I'm going to need a little more than that.
-
We have more fixes today. Lots of adjustments made to the number of decimals. Things are looking better.
Thank you WU.....But PLEASE now focus on the MISSING DATA that started to happen in July.
-
<snip>
Thank you WU.....But PLEASE now focus on the MISSING DATA that started to happen in July.
Agreed, this is simply unacceptable:
[ You are not allowed to view attachments ]
-
I was writing back and forth earlier today on the Trello board about my own issue with the Weather Underground website. I'll restate it here, as well as another issue that I found which I suspect isn't specific to me.
The problem I mentioned earlier was that ever since the update to the PWS systems and profiles a few months ago, my weather station has not appeared under my account's devices on the website, which also means that the ads have returned. I looked at the mobile app and confirmed that the ads are gone on there and my weather station is registered under my account, so this is just a website issue. I tried resetting my password and email and clearing my browser cache but nothing worked. I also can't edit my weather station currently because of this—I apparently have 0 devices.
The other, unrelated bug is that whenever you view weather station history it works fine for about a year before the current date, but once you go beyond that the graphs fill up with nonsense and way too many data points, so many that it lags the webpage immensely. Screenshots of the graphs and tables of a random weather station supposed to be from May 2018:
[ You are not allowed to view attachments ]
[ You are not allowed to view attachments ]
(Also a small annoyance: The graphs don't show up for current conditions for the two weather stations in Antarctica.)
Hope these get dealt with soon, the first problem especially because the ads are maddening.
-
Multiple data points has been discussed here: http://www.wxforum.net/index.php?topic=36611.0;topicseen
-
I was writing back and forth earlier today on the Trello board about my own issue with the Weather Underground website. I'll restate it here, as well as another issue that I found which I suspect isn't specific to me.
The problem I mentioned earlier was that ever since the update to the PWS systems and profiles a few months ago, my weather station has not appeared under my account's devices on the website, which also means that the ads have returned. I looked at the mobile app and confirmed that the ads are gone on there and my weather station is registered under my account, so this is just a website issue. I tried resetting my password and email and clearing my browser cache but nothing worked. I also can't edit my weather station currently because of this—I apparently have 0 devices.
The other, unrelated bug is that whenever you view weather station history it works fine for about a year before the current date, but once you go beyond that the graphs fill up with nonsense and way too many data points, so many that it lags the webpage immensely. Screenshots of the graphs and tables of a random weather station supposed to be from May 2018:
[ You are not allowed to view attachments ]
[ You are not allowed to view attachments ]
(Also a small annoyance: The graphs don't show up for current conditions for the two weather stations in Antarctica.)
Hope these get dealt with soon, the first problem especially because the ads are maddening.
John,
We'll take a look a this and determine if this is Universal or individual user issue. Thanks.
-
As this may be an individual issue have you tried to access on another browser? Have you cleared the cookies associated with WU on the browser that you are using and having issues with? You may need to manually delete these.
-
I have tried accessing it on Google Chrome as well as deleting cookies/cache on Safari, and neither one worked. Still says 0 devices.
-
I have tried accessing it on Google Chrome as well as deleting cookies/cache on Safari, and neither one worked. Still says 0 devices.
My station also got separated from my account in the changeover last spring. A couple weeks ago I accessed WU Feedback and Support (the link is at the bottom of each station’s page). I sent an email explaining the problem, and Victoria replied the same day saying she would let the programmers know. The next day Victoria emailed me again to say the problem had been fixed, and indeed it was.
-
I have tried accessing it on Google Chrome as well as deleting cookies/cache on Safari, and neither one worked. Still says 0 devices.
My station also got separated from my account in the changeover last spring. A couple weeks ago I accessed WU Feedback and Support (the link is at the bottom of each station’s page). I sent an email explaining the problem, and Victoria replied the same day saying she would let the programmers know. The next day Victoria emailed me again to say the problem had been fixed, and indeed it was.
Great so we now have confirmation of it happening to someone else. Yet it isn't a Universal problem because many people got migrated and their station IDs moved with them. I'd say this needs to be a know issue for individuals to deal with on a case by case basis directly with WU for them to fix. I doubt that WU will ever implement a fix for all those orphaned station IDs. For some reason it seems some station IDs fell through the crack during the migration to the new system.
Trello card added to help inform users:
https://trello.com/c/u9NJ5Ex5
-
The other, unrelated bug is that whenever you view weather station history it works fine for about a year before the current date, but once you go beyond that the graphs fill up with nonsense and way too many data points, so many that it lags the webpage immensely. Screenshots of the graphs and tables of a random weather station supposed to be from May 2018:
I've confirmed this happening with several other stations. Thank you.
https://trello.com/c/BP4GnnYj
-
(Also a small annoyance: The graphs don't show up for current conditions for the two weather stations in Antarctica.)
Trello Card created !!! This one is quite unique. Do you have the link to the other Antarctica station? I only found one.
https://trello.com/c/qnczBtXp
-
Thanks folks! I just sent an email asking for help with transferring my station back to my account.
As for the Antarctica thing, I don't think it's an issue with those two stations. One is ISCOTTBA1 and the other is IMCMURDO2 (and IMCMURDO3 and IMCMURDO4 no longer report), but that's irrelevant.
The problem I had was that the graph of the current day doesn't load for some international weather stations (not sure which ones exactly), and there's no way to view the graph for the current day until waiting for it to be filled (horrible wording but I hope that makes sense).
-
The problem I mentioned earlier was that ever since the update to the PWS systems and profiles a few months ago, my weather station has not appeared under my account's devices on the website, which also means that the ads have returned. I looked at the mobile app and confirmed that the ads are gone on there and my weather station is registered under my account, so this is just a website issue. I tried resetting my password and email and clearing my browser cache but nothing worked. I also can't edit my weather station currently because of this—I apparently have 0 devices.
.
I don't know about mobile but I had the no reset/0 Devices syndrome like you describe, early on for over a month. Conversely, I have not had many of the other common symptoms.
It seems very very random how individual users are affected. Maybe different teams working on different chunks of data trying to get to the same goalpost......... ](*,)
-
Unable to select and view a station in Wundermap using desktop Firefox. Okay in IE11. Turned off add blockers and tracking apps and allowed popups for Wundermap no change.
Wundermap slow to respond and load. WU may be working on this today.
-
Am I the only one that is constantly needing to log back into Weather Underground's website? This happens on multiple computers and my Android tablet and phone. Why do we need to constantly need to log back into the website? Why can't it remember me? This is not a problem for the multitude of other places that on the Internet that require a login. I understand that your bank and credit card etc may time out and require re-authentication....but this is just weather! ](*,)
Let let me know I'm not alone.
-
I do get logged out, randomly. Sometimes it'll log me back in after a few hours and a reload of the page. When that happens I'm guessing they're working on things.
-
I do get logged out, randomly. Sometimes it'll log me back in after a few hours and a reload of the page. When that happens I'm guessing they're working on things.
Well that settles it. It's annoying enough. Trello card created to track this issue:
https://trello.com/c/yGYmvWAo
-
Unable to select and view a station in Wundermap using desktop Firefox. Okay in IE11. Turned off add blockers and tracking apps and allowed popups for Wundermap no change.
Wundermap slow to respond and load. WU may be working on this today.
Seems okay in Chrome and Edge.
-
There are currently 69 Trello cards not resolved into the Done - Fixed column. That is a lot to keep track of. I've been doing my best to periodically test and update cards. Now that WU is finally making changes that we can see it becomes more work to repeatedly test if issues are resolved. Sure issues like Decimals are easy to spot but some other issues require periodic testing.
I'd like to recruit some help in testing these issues. All you have to do is go through the cards....maybe a whole group at a time and test and then report back if you feel something has changed or been fixed. You can even post right into each card any updates that you find.
I would really appreciate the help. I can then easily notice your updated notes on the card or on this thread and we can ask for added input from more people. We can then even possibly move cards to the Removed - Under Review section.
Shame that WU isn't a participatory party in this. They could let us know when something is fixed. Or they could let us know if we are carrying cards that do not fit with their vision and that is that (if we can't change their mind). I welcome WU to return to this forum and provide us with development feedback. This disconnect just makes it harder for us and I'm sure it frustrates the user base being in limbo. I'm sure that it probably doesn't help WU to see this issue tracking system airing their dirty laundry. But if we work together I think it changes the view of the company. I extend an olive branch to WU and hope that other wxforum members do the same. Let's leave what happened in the past, and not evade the chances to amend the relationship.
For a neat view check out the OP of this thread and take a look at the embeded image of the Trello site when I lauched it. How sparse it was....and at the time I thought those were a lot of issues. Now its completely a full screen of cards that requires scrolling and you can't even see the background.
Thanks,
George
-
Thank you WU.....But PLEASE now focus on the MISSING DATA that started to happen in July.
you are the only post that i found mentioning "missing data" starting this month. I just discovered several days are missing from july although i had no missing days the last time i'd check about july 20th. is this same issue you are experiencing? is anyone else? thx. my station is here: https://www.wunderground.com/dashboard/pws/KNYPEEKS2
-
Thank you WU.....But PLEASE now focus on the MISSING DATA that started to happen in July.
you are the only post that i found mentioning "missing data" starting this month. I just discovered several days are missing from july although i had no missing days the last time i'd check about july 20th. is this same issue you are experiencing? is anyone else? thx. my station is here: https://www.wunderground.com/dashboard/pws/KNYPEEKS2
Yes same as everyone else. I don't think that there is anyone that is not affected. I would say this is the number one issue being tracked now:
https://trello.com/c/O2uaUfgC
-
Missing data from July 2nd, 4th thru the 11th, 13th, 16th, 18th, 19th, 21st, 22nd, 23rd.
EDIT: dates added
Do other's dates correlate to these?
-
My missing dates are totally different.
-
Everyone has different dates missing. It's random.
-
Interesting that currently WU has only 4 known issues listed:
https://feedback.weather.com/customer/en/portal/topics/1114820-current-known-issues/articles?b_id=17298
-
Maybe this belongs on the list, galfert.
I was playing with "Radar Maps" this morning. When I mouse over NJ I get Binghampton, NY, and Staunton, VA. DIX, which is in New Jersey, doesn't show. If I select either Binghampton or Staunton DIX is available from there, but not on the full US map.
-
Are you paying attention WU? https://www.blog.google/products/chrome/saying-goodbye-flash-chrome/ (https://www.blog.google/products/chrome/saying-goodbye-flash-chrome/)
-
Maybe this belongs on the list, galfert.
I was playing with "Radar Maps" this morning. When I mouse over NJ I get Binghampton, NY, and Staunton, VA. DIX, which is in New Jersey, doesn't show. If I select either Binghampton or Staunton DIX is available from there, but not on the full US map.
I'm not sure that this is a real issue. The main Radar Map where you can select the Regions from a drop down only has about 41 Regions which I believe correspond to the only ones that show up on the map. There certainly are a lot more Radars but I think they have been deliberately omitted as there would be too many on the list to show them all without clutter and confusion. I think the list has been procured to only show some major central regions. Then once you drill down then you can select DIX. If it was just DIX that was missing or DIX and a couple others then I'd say there was a problem....but there are in fact many missing....which I feel is by design.
If you click on NJ on the main map you then see a second map where DIX does show.
-
DIX is also called Philadelphia. While I'm not a big fan of Philadelphia I do think it's a "big" region, both in population and physical size. There i also a mjor NWS office in Mount Holly, about ten miles from DIX which, to my mind at least, adds some importance to DIX. That said, I can understand having some granularity missing for simplicity, but given that DIX/Philadelphia covers , basically from NYC to Baltimore I would think it belongs there.
If I click on Binghampton or Staunton, the two that appear, location dependent, on NJ in the map, I can get to DIX/Philadelphia from there so it is, indeed available.
-
Anyone else getting 401 Unauthorised with rapidfire uploads? Seems my station is intermittently updating now, Weather Display's RapidFire window just returns "401 Unauthorized" and if I try the rapidfire link manually it doesn't work either. This was sudden.
-
No. Haven't heard that one yet. Thank you for letting us know. We'll keep an eye out for this.
-
It seems to have fixed itself but that issue left some gaps in my data. I'll post again if it starts repeating itself :)
-
Weather Underground has been extremely laggy since yesterday. It keeps becoming unresponsive, resulting in the beach ball of death on my Mac. Activity monitor shows that wunderground.com is using around 2.5 - 3.0 gb of memory. Nothing is working right at all.
Problems I am seeing right now:
- Getting signed out & issues signing back in
- Unresponsive - taking too much memory (screen freezes)
- White Screen - dashboard not loading
- Weather History - freezing or displaying no data
- Station status - not updating or extreme lag between updates
- Formatting issues - summary/conditions/history/graphs
-
Reminder.....
This is not a troubleshooting thread. If you have a personal WU issue please start a new thread to get help.
This thread is only to track and discuss WU issues that affect everyone.
Let's stay on topic.
-
Reminder.....
This is not a troubleshooting thread. If you have a personal WU issue please start a new thread to get help.
This thread is only to track and discuss WU issues that affect everyone.
Let's stay on topic.
OK HOW ARE WE TO KNOW IF EVERRRRYYYBODY IS NOT HAVING ISSSSSUES? ????
-
Reminder.....
This is not a troubleshooting thread. If you have a personal WU issue please start a new thread to get help.
This thread is only to track and discuss WU issues that affect everyone.
Let's stay on topic.
OK HOW ARE WE TO KNOW IF EVERRRRYYYBODY IS NOT HAVING ISSSSSUES? ????
1. Read the Trello board for known issues...don't find your issue there then assume it is probably just you. If it is a new issue it will likely be discussed elsewhere.
2. You read elsewhere to see if the issue has been discussed before.
3. If you find no record of anyone else talking about your issue then you start a new thread asking for help.
4. After a few people chime in and say "me too" in that other thread then you can come into this thread and share what you've discovered and learned and it then becomes an issue that affects multiple people and can be tracked.
5. If you come into this thread with the intention of looking for help then you are in the wrong place. This is just for reporting known issues and tracking their resolution.
-
Reminder.....
This is not a troubleshooting thread. If you have a personal WU issue please start a new thread to get help.
This thread is only to track and discuss WU issues that affect everyone.
Let's stay on topic.
Lack of help is the #one issue. If WU never intends to get a help desk function, then all this tracking issues is for N/A. Without feedback from WU we users are left to wonder the desert of self help, having to search tomes of verbiage to find a clue.
While help is welcomed, it tends to be fragmented and contradictory. I have solved some issue but several responses read like the assembly instructions for the space
shuttle.
OK HOW ARE WE TO KNOW IF EVERRRRYYYBODY IS NOT HAVING ISSSSSUES? ????
1. You read elsewhere to see if the issue has been discussed before.
2. If you find no record of anyone else talking about your issue then you start a new thread asking for help.
3. After a few people chime in and say "me too" in that other thread then you can come into this thread and share what you've discovered and learned and it then becomes an issue that affects multiple people and can be tracked.
4. If you come into this thread with the intention of looking for help then you are in the wrong place.
Lack of help is the #one issue. If WU never intends to get a help desk function, then all this tracking issues is for N/A. Without feedback from WU we users are left to wonder the desert of self help, having to search tomes of verbiage to find a clue.
While help is welcomed, it tends to be fragmented and contradictory. I have solved some issue but several responses read like the assembly instructions for the space
shuttle.
-
Several issues seem resolved. Looking for feedback.
One of these was a major issue. July '19 data seems to be back!
Please see section "Removed - Under Review":
https://trello.com/b/qTvFtwYd/weather-underground-issues
-
Multiple Wind Vane map issue appears to be resolved with today's WU website changes.
This issue now moved to Done - Fixed:
https://trello.com/c/3CDWPok6
-
On the mobile app on iOS, webcams are not refreshed. I see old webcams of mine that I deleted last year, and I don't see the one that I setup a month ago. The full desktop webpage shows them correctly.
-
On the mobile app on iOS, webcams are not refreshed. I see old webcams of mine that I deleted last year, and I don't see the one that I setup a month ago. The full desktop webpage shows them correctly.
Yes! Thank you. Issue added.
https://trello.com/c/9pQlvzX0
-
On the WU website, snow and rain precipitations are not separated in the hourly, 10-day forecast and history. Today is fine. For example here yesterday, we received 5 cm of snow, and 10 mm of rain. Most weather website separate the two because they are measured with different units of measure, and have a different consistency.
-
On the WU website, snow and rain precipitations are not separated in the hourly, 10-day forecast and history. Today is fine. For example here yesterday, we received 5 cm of snow, and 10 mm of rain. Most weather website separate the two because they are measured with different units of measure, and have a different consistency.
Most weather stations are not designed to distinguish between rain and snow. Weather Underground is designed to be a a website that reports exactly what the stations report. So I don't see this as an issue that needs to be addressed, as I don't see a solution to be implemented.
-
Most, if not all, snow measurements are taken manually while rain gauges (with heaters) will report liquid equivalents... There would have to be way for WU to receive both of those methods much like the NWS local offices do via storm report and mPing...
Jim
-
On the WU website, snow and rain precipitations are not separated in the hourly, 10-day forecast and history. Today is fine. For example here yesterday, we received 5 cm of snow, and 10 mm of rain. Most weather website separate the two because they are measured with different units of measure, and have a different consistency.
Most weather stations are not designed to distinguish between rain and snow. Weather Underground is designed to be a a website that reports exactly what the stations report. So I don't see this as an issue that needs to be addressed, as I don't see a solution to be implemented.
I'm referring to the forecast sections, not historical.
Edit to add. I guess in my original post, I mentioned history too. But given history and forecast are 2 different functions, let's focus on forecast only.
-
On the WU website, snow and rain precipitations are not separated in the hourly, 10-day forecast and history. Today is fine. For example here yesterday, we received 5 cm of snow, and 10 mm of rain. Most weather website separate the two because they are measured with different units of measure, and have a different consistency.
Most weather stations are not designed to distinguish between rain and snow. Weather Underground is designed to be a a website that reports exactly what the stations report. So I don't see this as an issue that needs to be addressed, as I don't see a solution to be implemented.
I'm referring to the forecast sections, not historical.
Edit to add. I guess in my original post, I mentioned history too. But given history and forecast are 2 different functions, let's focus on forecast only.
I'm going to defer to others to chime in and see if they agree with you or not that this is a needed feature. The way I see it is it is either a rain day or a snow day. Total precipitation for the day is water content not height of snow. I suppose it could snow at night and then rain during the daylight hours...but is this really an issue? Its combined because snow is water just like rain. Well maybe I don't see the issue as I live in Florida and I never see snow. Hence why if you get others to agree with you then okay. Many weather stations measure snowfall by using heaters and they report the melted snow equivalent as rainfall. I don't see the need to separate anything. The only possible issue I see is that snow accumulation height is not reported for the forecast...which has nothing to do with total precipitation...hence no need to separate anything.
-
I'm going to defer to others to chime in and see if they agree with you or not that this is a needed feature. The way I see it is it is either a rain day or a snow day. Total precipitation for the day is water content not height of snow. I suppose it could snow at night and then rain during the daylight hours...but is this really an issue? Its combined because snow is water just like rain. Well maybe I don't see the issue as I live in Florida and I never see snow. Hence why if you get others to agree with you then okay. Many weather stations measure snowfall by using heaters and they report the melted snow equivalent as rainfall. I don't see the need to separate anything. The only possible issue I see is that snow accumulation height is not reported for the forecast...which has nothing to do with total precipitation...hence no need to separate anything.
You are right, most weather stations don't measure snow. They still use yardsticks in most places. I'm talking about the hourly and 10 day forecast. That part is not handled by our PWS, but from WU directly. The forecast keeps showing mm all the time, even when it's snow which is measured in cm. For example, it's calling for 2.5 cm in Montréal overnight. That's 25 mm, but they are showing 2.5 mm in the forecast: https://www.wunderground.com/forecast/ca/montreal Oddly, the mobile app does it right.
So, they need to switch the units of measure when switching from rain to snow and back.
-
Interesting. So what do they do in the US for snow in regards to units?
-
Not sure how the do it in US, I believe tenth or hundredth of inches, but the unit is still inches. I mean, they could express snow in millimetres, but that is not the norm. However, here they did the conversion to centimetre, but kept the millimetres as the unit. 2.5 cm = 25 mm, that's fine, but 2.5 cm <> 2.5 mm.
Here's an imperial example:
-
For the CoCoRaHS participants the US unit for snow is in 1/10" https://www.cocorahs.org/Content.aspx?page=snow and for Canada is metric units 0.1 cm
Rain or snow-water-equivalent is in 1/100 inch or .2 mm
Enjoy,
Paul
-
I finally found a good example, we have snow in the forecast. In the top half, the units are metric, bottom half Imperial. We are supposed to get 2.3" of snow on Dec 11, or 5.8 cm. However, WU is showing 5.8 mm (0.58 cm).
So the issue is that in Imperial, the unit between rain and snow is the same, however the unit is different in metric, so they convert, but forget to update the unit to reflect the conversion.
-
I finally found a good example, we have snow in the forecast. In the top half, the units are metric, bottom half Imperial. We are supposed to get 2.3" of snow on Dec 11, or 5.8 cm. However, WU is showing 5.8 mm (0.58 cm).
So the issue is that in Imperial, the unit between rain and snow is the same, however the unit is different in metric, so they convert, but forget to update the unit to reflect the conversion.
Okay card added:
https://trello.com/c/UCEfq94X
Thank you!
-
When FIX this big desing error in android browser in PWS,
if i buy weather station to see rain and bad desing cut Precip Accum i return station to seller.
I imagine that this problem has been reported several times I do not understand how something so basic has not been repaired for months
(https://i.ibb.co/VxznV9K/photo-2019-12-19-18-51-37.jpg)
-
When FIX this big desing error in android browser in PWS,
if i buy weather station to see rain and bad desing cut Precip Accum i return station to seller.
I imagine that this problem has been reported several times I do not understand how something so basic has not been repaired for months
I've had this issue in the Trello system since July when you submitted it. The Trello system is just a tracking system for us to keep track of what is broken and what needs fixing, and to inform other users if what they are experiencing is out of their control or not. There are a lot of issues that seem to be ignored by Weather Underground and they just don't fix. Nobody has answers as to why they don't fix more and to it sooner.
https://trello.com/c/iyVrvS5F
A tip for mobile browser is to turn the phone 90° into landscape mode and then the website fits better and things don't get cut off. Not a perfect solution but it is something.
-
I've recently done a lot of cleanup on the WU issue tracking Trello site.
https://trello.com/b/qTvFtwYd/weather-underground-issues
For all the hate that WU gets they have been doing work fixing bugs big and small and adding some improvements. I've gone over a lot of the issue that were listed and many have been resolved.
It would still be good to get some feedback on these issues on the Trello site. Perhaps there are other fixed issues that I've missed. Or perhaps there are new issues that are not listed. Please join in on the Trello site and help me keep it current. Even offer your own commentary and opinions on some of the proposed issues. Stop by and check it out now with some added graphic pizzazz.
Thank you!
-
FYI..."login issues" are not "fixed". You're still randomly logged out depending on which page you end up on. Also, ridiculously repetitive element loading causes the site to be unusable on mobile.
-
FYI..."login issues" are not "fixed". You're still randomly logged out depending on which page you end up on. Also, ridiculously repetitive element loading causes the site to be unusable on mobile.
Thank you I've revised and moved back the card as a current issue.
-
do you know if the translation into other languages of the interface is planned (to spanish in my case)
google web traduction works very bad with stations web
In older and better version of wunderground web spanish language is supported.
Thanks
-
I have not heard if other language options are planned. I'll add it to the wish list as a recommendation. I suggest you also contact WU and suggest the same to them.
https://trello.com/c/7mMdPyUd
-
Dashboard map when configured to show precipitation at the various PWS locations, displays the metric values as cm rather than as mm.
This bug emerged several months ago after one or other coding update, and would appear to be a simple arithmetic coding error in the imperial-to-metric conversion algorithm since the map shows correct imperial values.
I know its not difficult conceptually to merely multiply the displayed value by 10 to derive the correct value ... but, like the recent multiple wind vanes bug, it is a minor irritation that is easy to fix.
-
Dashboard map when configured to show precipitation at the various PWS locations, displays the metric values as cm rather than as mm.
This bug emerged several months ago after one or other coding update, and would appear to be a simple arithmetic coding error in the imperial-to-metric conversion algorithm since the map shows correct imperial values.
I know its not difficult conceptually to merely multiply the displayed value by 10 to derive the correct value ... but, like the recent multiple wind vanes bug, it is a minor irritation that is easy to fix.
Good catch....added:
https://trello.com/c/6XPKvv23
-
I had a detailed look at the Forecast Page for my PWS, in particular the summary data table associated with "Nearby Stations". Seems all the issues I previously observed in this table appear to have been fixed.
I also no longer have an issue with the dashboard map being incorrectly sized.
So it would seem the WU Team is indeed reading our issues/bugs either through this thread or via the Trello Board, and making fixes quietly behind the scenes. Thankyou.
-
Hmm 6 or 8 months ago my dashboard map was resized to cover about 1/4 of my town and is now centered to a different part of my town. I have to move the map every time I want to see my station. At the same time, when I scroll down to the bottom of the page to see list of local stations, it is blank. I suspect because there are no stations in the tiny resized area. Is there any way to change this?
-
Please provide screenshot and link to your WU ID so that we can understand better and investigate.
-
For all the hate that WU gets they have been doing work fixing bugs big and small and adding some improvements.
Although I still dislike the tile format, there actually seems to be some progress. Camera came back, wind-hocley stick thing on map looks correct just in the last few days I noticed.
Wind speed vs gust on graph is still nonsensical.
-
Feels like temperature is correct in farenheit. But same as actual temperature in celcius.
-
Unless I’m missing something there doesn’t seem a way of displaying temps in Celsius and having wind speed in mph. User selectable units would be useful.
-
Feels like temperature is correct in farenheit. But same as actual temperature in celcius.
Yep, Good find!
added:
https://trello.com/c/9WUiOz0E
-
Unless I’m missing something there doesn’t seem a way of displaying temps in Celsius and having wind speed in mph. User selectable units would be useful.
You are correct. This has been requested a lot.
It is a wish list item:
https://trello.com/c/bQKVajc9