Weather Underground Issues and Bug Tracking* This is a private WU issue tracking system and not maintained by WU This first original post updated periodically [ You are not allowed to view attachments ]
Weather Underground as it grows and changes exhibits numerous issues that would benefit if we could track them. Weather Underground themselves used to track some of these issues. They pulled out and are now tracking their issues privately. They also are no longer providing feedback on this forum. Let's invite them to return with a promise of respect and decency on both sides. Perhaps they can promise to keep us more in the loop and informed and we can treat them with the patience and respect any hard working person would expect.
Purpose:The purpose of this thread and the Trello issue tracking website board is to have a unified way to become informed and share about the ongoing issues with Weather Underground as changes and fixes are implemented. There are many WU users and many times people come in with the same known issue. It may be a new issue to them but if they don't search and they don't bother to read some threads to see what the issues are they can't really help themselves.
The purpose of this thread and Trello site is not to track every individual issue that you may be having nor to deal with user support with your hardware/software nor because of lack of user knowledge. Rather the purpose is to track issues that universally effect everyone, because the source of the problem is not your own hardware/software or lack of personal knowledge but rather the problem is the Weather Underground website as a whole that is at fault because of design deficiencies and bugs. This thread and issue tracking system aim to provide a better service for all.
TIP: It is not necessary to read this entire thread. Just check the Trello link below to see status of current issues. How to use this WU Issue Tracking Thread and the Trello Board:- Go to this Trello board to see if you find your particular issue:
https://trello.com/b/qTvFtwYd/weather-underground-issues - If you don't see your particular issue in the Trello tracking system ask yourself if you believe this is an individual issue with your hardware/software or if this is an issue that is affecting other people. Most likely if the issue is not listed then it is probably you (your hardware, your software, your network, your ISP) Only post a new issue to this thread if you believe a new issue needs to be tracked. You can ask if you really don't know. But if you have a personal issue please start a new thread to get help.
- If you are posting here looking for help then you are in the wrong place...open a new thread.
- Feel free to comment in this thread if you have an update to a particular issue.
- You can also comment in the Trello system if you create a free Trello account
This is not a troubleshooting thread. If you have a personal WU issue please start a new thread to get help.
This thread is only to track and discuss WU issues that affect everyone.How to Submit and Update WU Issues that affect everyone.- If you have determined by reading other threads and learning about common WU issues or by doing proper due diligence and extensive testing on various computers/systems you may submit or request that a new issue be tracked in this thread.
- If other people can confirm this is a universal issue then I will update the Trello WU Issue Tracker to include the new issue.
- If you believe a resolution or fix has been implemented please update this thread and I will update the Trello WU Issue Tracker.
- If you have suggestions to add to the Wish List and I agree or there is considerable consensus then it will be added to the Wish List.
- If you wish to change the level of Importance of an issue you may express those thoughts here. There are three levels: Critical, Important, Low and finally there is the Done or Fixed tag for resolved issues. Be sure to indicate a level when submitting for a new issue.
* You can also post in the
New Request section of the Trello board.
What the Trello WU Issue Tracker looks like (link to site above):
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What This Accomplishes...or hopes to accomplish.
- Reduces the number of repetitive posts with the same issues over and over
- Becomes an information point for users to learn if the trouble they have is something they only experience or if it is universal problem
- May serve as a feedback system for Weather Underground so that they can see what matters to us.
- Gives everyone an overview of the status of WU and its continued development
*** Disclaimer: I hope to be able to track and keep up with these changes. I don't know how difficult or time consuming it will become and I may quit at any time if it isn't working out. I hope that this does not cause any fighting with disagreements of what is or isn't important or critical or what is or isn't a universal issue or not. At this point the Trello system is open to comments. Abuse it and it gets turned off. This thread or system is not maintained by WU but they are certainly welcome to participate. I reserve final judgment on any decision with fairness in mind.Notes, Last Updated: August 2, 2019This first post will be updated regularly as needed. Look here for any current information.