Seems kind of 'off' somehow. We're not paying for them, so we really don't have a major gripe. We're doing a favor for them so they can build a more complete picture for their paying clients. You'd think they'd be better at follow through. I'm a believer in doing what you say you're going to do if at all possible.
If it shows up, I'll install it and fulfill my part. If it doesn't, oh well. I'm done chasing them. It's been a full month now since my initial application submission.
If y'all want to follow up, so be it.