I've been a WU member now for over 10 years, apart from some replies in the early days and odd replies from Jeff I haven't received ANY replies from them for over 5 years (I can be a little hard on them in my emails though), since the takeover, I am still waiting for a reply to endless emails sent via the weather channel support page, probably sent over a hundred emails via support in that time to date, see weather channel email reply copy below: sent tonight!
support@theweatherchannel.desk-mail.com
Type your response ABOVE THIS LINE to reply
Re: Weather Underground - Wunderground.com
The Weather Channel | Sep 11, 2018 03:56PM EDT
Thank you for taking the time to write to us. Our team has received your email and will be reviewing it shortly. We care about your privacy and are committed to helping you manage your privacy rights. If your email is in relation to a privacy concern, please refer to the Our Commitment to Your Privacy article to find out more. It explains how your data is used, as well as instructions on how you may initiate a privacy request.
This message was sent to trevmm@globalnet.co.uk in reference to Case #780533.
Still don't get any reply, it grieves me to see how the whole WU thing has deteriorated into this, even when all I'm letting them know is there is a problem or problems with the site, did anyone else notice by the way that they seem to have gone European with their hurricane maps these days, using KPH (as most of Europe do) instead of the MPH which you guys in the states and here in the UK use, Strange huh!