Hi Don,
What did you have to do to get a new unit?
Mine is still working with the replacement USB but it seems to fail about every 6 weeks or so. I then do a reformat and all is good with the current full size USB.
Paul
Well, mine died completely on May 2nd and I couldn't get it to restart even after installing several new 8gb USB drives. Formatting didn't help either. I tried numerous different ways of getting the probe to restart but, all failed. I had a steady power light and one or two of the other lights would blink but the probe would never connect to the network. All of this various troubleshooting was done in conjunction with my communicating with the RIPE support group. Again, nothing seemed to work and they finally asked if I wanted to continue with the program. I said yes. So, about three weeks ago they sent me an email saying they were sending me a new probe and to let them know when I got it installed. It arrived today and I've now gone through the steps to register it and get it running again. The install was easy but it took several hours before I saw actual data flowing in the reports. When I installed the new probe, I purposely used the same power and ethernet cables to see if they could have been the cause of the problem. Apparently not because it came up running immediately.
Now, it's just a matter of monitoring to see if I have any issues with this new probe. I've had one two-minute dropout since the new installation and don't know why that happened. Otherwise, everything is running normally.
One last thing - when my probe died, I noticed that I could no longer reformat the original USB drive that came with the unit. So, my assumption is that something internally with the probe damaged or wrote something to the usb drive that rendered it unusable. Probably an internal hardware malfunction of the probe itself. That's just a guess though.
Best of luck to you with yours!