I hear ya. I'm pretty close to throwing in the towel with AcuRite. And the problems seem to be all over the place with Access. It's not like there is one common problem among people. Heck, my current issue is that I periodically get rain fall readings when no rain has fallen. And it's not wind causing these false readings, either. A) we've had no real wind to speak of (and I never had this problem with SmartHub), and B) all the readings are the same...56/100". I've had a total of 6 of these false readings over the past 3 days. They see to happen every few hours, and the only way to make it stop was to disconnect power, disconnect ethernet, remove batteries, and then reconnect everything. That seemed to help for about a day and a half-ish, and then it started again. It's either my 5in1 sending false readings, or it's the Access. I'm leaning towards Access since A) I never had this problem with SmartHub, and B) the problem goes away after a full reset of Access. It's definitely not AcuRite's servers, as these same false readings also show up on WU.
What makes it even worse, AcuRite doesn't seem very engaged in the support boards. You'd always see the same employee names in there answering questions, etc, and now I hardly see them at all (if at all).
I'm only going to give them a couple more days to begin addressing the issues I'm having, and then I'm done with them. If it comes to that, I won't have any option but to file a chargeback with my CC company, since getting ahold of them for an RMA seems impossible (since they aren't answering to anything else).
If it comes to that, I will simply go back to my old setup with SmartHub, and use that until they stop supporting it. Then I'll just move on to Davis or Ambient. And if it DOES come to that, they will be supporting SmartHub for another year, so I have plenty of time to research different stations, options, etc.