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Weather Software => GRLevel X Software => Topic started by: weathergirl on March 21, 2017, 09:42:17 PM

Title: New webhost, cannot log in
Post by: weathergirl on March 21, 2017, 09:42:17 PM: I didn't want to hijack Farmtalk's thread https://www.wxforum.net/index.php?topic=31522.0 (https://www.wxforum.net/index.php?topic=31522.0). I cannot setup my location properly in GRLevel3 publishing. I did some research, trying different formats, then I read through Farmtalk's thread and tried each suggestion but still cannot log in. My ftp server is beamsvillewx.ca, my login (for GRLevel3) is weather-radar@beamsvillewx.ca, and the path to my directory is /home/weathegirl70/public_html/maps. Any help would be appreciated.
Title: Re: New webhost, cannot log in
Post by: AWL on March 21, 2017, 11:41:19 PM: I use: ftp://user:password@xxx.xxx.xxx.x/public_html/GR3 where my images go in GR3 folder and x's are the server ip address. Passive box will be checked.
maybe ftp://user:password@xxx.xxx.xxx.x/public_html/maps in your case??

Doug
Title: Re: New webhost, cannot log in
Post by: weathergirl on March 22, 2017, 05:57:04 PM: Thanks Doug, but I received a 12014 error with the url you suggested.
Title: Re: New webhost, cannot log in
Post by: Maumelle Weather on March 22, 2017, 07:28:43 PM: Hi Ann-Marie,

I remember helping a friend figure this out for his GR3. I about pulled my hair out over it, too.

Try: ftp://user:password@beamsville.ca /home/weathegirl70/public_html/maps or

ftp://user:password@xxx.xxx.xxx.x/home/weathegirl70/public_html/maps

It is some combination of that, I'm sure. Just a matter of finding the right combination.

John
Title: Re: New webhost, cannot log in
Post by: saratogaWX on March 22, 2017, 07:30:57 PM: The 12014 error is ERROR_INTERNET_INCORRECT_PASSWORD
The request to connect and log on to an FTP server could
not be completed because the supplied password is
incorrect.

The syntax is likely as Doug suggested ftp://weather-radar:<password>@beamsvillewx.ca/public_html/maps

You can verify the FTP works by using the command line:

ftp beamsvillewx.ca
Userid: weather-radar
Password: <password>

cd public_html/maps
ls
exit
Title: Re: New webhost, cannot log in
Post by: weathergirl on March 22, 2017, 07:44:48 PM: Hi Ken:
This is what I get when I run a command line:

Code: [Select]
C:\>ftp beamsvillewx.ca Connected to beamsvillewx.ca. 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 220-You are user number 10 of 500 allowed. 220-Local time is now 16:42. Server port: 21. 220-This is a private system - No anonymous login 220 You will be disconnected after 15 minutes of inactivity. 200 OK, UTF-8 enabled User (beamsvillewx.ca:(none)): Userid: weather-radar 331 User Userid: weather-radar OK. Password required Password: 530 Login authentication failed Login failed. ftp> ftp> cd public_html/maps 530 You aren't logged in ftp> ls 530 You aren't logged in 530 You aren't logged in ftp> exi

John, I'll try your suggestion as soon as I get this password problem fixed. I know there are no strange characters in my password, just letters.
Title: Re: New webhost, cannot log in
Post by: weathergirl on March 22, 2017, 08:29:16 PM: So I changed the password back to my old password using my cpanel. It's all small letters only, then I tried your suggested locations but I am still getting the 12014 error. I don't understand why GRLevel3 is looking for a password when I've set it up already.
Title: Re: New webhost, cannot log in
Post by: saratogaWX on March 22, 2017, 08:56:13 PM: Use the command line test with the new password. the 12014 error means 'incorrect password' so the login fails.

Once you have a successful command line login, then you can give the less-forgiving GRLevel3 ftp spec a try.

Also, you may be having issues with FTP like this thread (https://www.wxforum.net/index.php?topic=31758.msg318817#msg318817) which happened today.
Title: Re: New webhost, cannot log in
Post by: weathergirl on March 22, 2017, 09:08:16 PM: Thanks Ken. I'll wait and see what happens.
Title: Re: New webhost, cannot log in
Post by: weathergirl on March 23, 2017, 07:10:24 PM: So the problem continues. I know I'm using the correct password but the GRLevel3 ftp says it still needs the password. So my next question would be, if I loaded the images into a folder on my computer, what would be the best way to upload them to my site?
Title: Re: New webhost, cannot log in
Post by: saratogaWX on March 23, 2017, 11:49:39 PM: Let's talk via email, Ann-Marie. Your GoDaddy account should still allow FTP access and not require SFTP (which isn't supported by GRLevel3). I do have a couple of options for you.