Author Topic: WeatherLink 6.03 on Win 10 dies  (Read 588 times)

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Offline pcpowernet

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WeatherLink 6.03 on Win 10 dies
« on: October 20, 2017, 04:48:17 PM »
Today my WeatherLink on a USB port has developed a failure syndrome. Load it and a few minutes later Windows pops up with "WeatherLink has stopped".

Run the compatibility search on the  shortcut trying all possible iterations, Win 7,8, XP, etc. Reinstalled 6.03, made sure all previous versions are uninstalled. When it is running it does update the data logger and the GUI panel, but get the message that it has stopped.

Win 10 is the latest update (maybe curses) as is my usual practice.

Anyone else experiencing this?

Offline ocala

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #1 on: October 21, 2017, 05:57:31 AM »
No issues here.

Offline Toxic

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #2 on: October 22, 2017, 09:13:56 AM »
make sure the USB port/Hub you are connected too does not have the Power Management feature enabled.  Disable it (untick) and make your PC run in High Performance mode (ie PC does not sleep)



https://www.tenforums.com/tutorials/2843-change-power-plan-settings-windows-10-a.html


Regards Simon


Offline pcpowernet

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #3 on: October 22, 2017, 11:05:02 AM »
The root hubs are self powered. Something else is causing W-L to stop.

Offline pcpowernet

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #4 on: October 22, 2017, 11:09:35 AM »
Also, the computer never sleeps. W-L stops within a few minutes after loading.

Offline dalecoy

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #5 on: October 22, 2017, 12:01:19 PM »
The root hubs are self powered. Something else is causing W-L to stop.

What kind of hubs?  What kind of computer? 

Is there any helpful information in the WeatherLink log?

Or how about using the Windows Event Viewer to look at the Applications and Services logs?

Are you running any other Weather software, in addition to WeatherLink?
« Last Edit: October 22, 2017, 12:02:51 PM by dalecoy »

Offline pcpowernet

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #6 on: October 22, 2017, 12:50:03 PM »
No other weather data logging. The W-L had been running fine until after the latest MS update. At last resort will reset to point before. Meantime, can load W-L, update the data log.

No hardware or software  changes except for MS auto updates.

Might mention that I am fairly experienced having owned, operated a software/hardware company for over 10 years, co-founded a Linux software company and now retired and trying to muddle through MS stuff. Maybe go back to Linux??

Offline dalecoy

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #7 on: October 22, 2017, 01:17:58 PM »
Might mention that I am fairly experienced having owned, operated a software/hardware company for over 10 years,

I appreciate that information.  So:
You understand that we can't remotely, see or know all that you know; and
You understand the frustration when your "customer" doesn't answer questions....

Quote
What kind of hubs?  What kind of computer?

Is there any helpful information in the WeatherLink log?

Or how about using the Windows Event Viewer to look at the Applications and Services logs?


Offline Toxic

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #8 on: October 22, 2017, 01:59:57 PM »
If an ms update has caused this issue then uninstall that update.

Best look up the KB numbers that have been installed recently see which once may affect usb, then uninstall it. Try that first.

Was there any driver updates too?

Sent from my ONEPLUS A3003 using Tapatalk

Regards Simon


Offline pcpowernet

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #9 on: October 22, 2017, 06:33:02 PM »
Did not answer the questions since there is no useful information in the logs  and there have been no changes except for MS updates. As per another suggestion, I will see about checking the update and perhaps start with a rollback of any driver updates. This is akin to an intermittent short circuit.

And this is just an annoying manifestation that these stupid machines do from time to time, not a critical  problem.

Thank you for all the suggestions so far. I will in the next few days try to update with any progress.

Might mention that I am fairly experienced having owned, operated a software/hardware company for over 10 years,

I appreciate that information.  So:
You understand that we can't remotely, see or know all that you know; and
You understand the frustration when your "customer" doesn't answer questions....

Quote
What kind of hubs?  What kind of computer?

Is there any helpful information in the WeatherLink log?

Or how about using the Windows Event Viewer to look at the Applications and Services logs?

Offline miraculon

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #10 on: October 22, 2017, 06:35:07 PM »
I have WeatherLink 6.03 running successfully on Win 10. I just ran it prior to posting this. Windows recently updated too.

Greg H.




Blitzortung Stations 668, 706 - CWOP CW4114 -  CoCoRaHS MI-PI-1

Offline pcpowernet

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #11 on: October 22, 2017, 06:38:20 PM »
This is my next task. Probably will rollback any drivers first. May take a while to " 'round2it" , not a critical task. Thanks for affirming my intentions.


If an ms update has caused this issue then uninstall that update.

Best look up the KB numbers that have been installed recently see which once may affect usb, then uninstall it. Try that first.

Was there any driver updates too?

Sent from my ONEPLUS A3003 using Tapatalk

Offline cirrus

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #12 on: October 22, 2017, 09:00:31 PM »
This is my next task. Probably will rollback any drivers first. May take a while to " 'round2it" , not a critical task. Thanks for affirming my intentions.


If an ms update has caused this issue then uninstall that update.

Best look up the KB numbers that have been installed recently see which once may affect usb, then uninstall it. Try that first.

Was there any driver updates too?

Sent from my ONEPLUS A3003 using Tapatalk

Are you using USB Express or the Silicon Labs virtual serial port driver...IMO...the later works the best for communicating with your weather station
--Kevin Hough  http://midcolumbiaweather.com
Mid-Columbia Weather
The Dalles, OR USA

Offline eyecue

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #13 on: October 22, 2017, 09:33:13 PM »
I would go straight to event viewer and look at the Microsoft error logs for application and system.  I am running 6.0.3 on the latest windows 10 updates with no issues.
Cocorahs, Skywarn, Aficionado of weather. Davis VP2  pro wireless, Oregon Scientific and DIY.

Offline dalecoy

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #14 on: October 23, 2017, 10:16:00 AM »
I would go straight to event viewer and look at the Microsoft error logs for application and system. 

I suggested that earlier, but pcpowernet said:
Quote
Did not answer the questions since there is no useful information in the logs

Offline pcpowernet

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #15 on: October 23, 2017, 07:21:16 PM »
Problem apparently solved.

Changes to one of MS's dlls possibly affected W_L's  error checking on a failure to upload data. I have been using Meteobridge for several years in order to bypass my computer. Using W-L only for my data logging locally. Serendipity strikes! Immediately after starting W-L an upload attempted and W-L then immediately stopped. Upon checking the setup found the box enabling uploads was checked. Unchecking the box seems to have solved the mysterious  crash.

No corrupted files or incompatible drivers.

Again, thank you to those who responded in an attempt to assist, but I did only ask if anyone else experienced a problem.  (KISS   :oops: :oops:)

Offline dalecoy

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #16 on: October 23, 2017, 07:32:57 PM »
PEBCAK    :lol:

Offline pcpowernet

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Re: WeatherLink 6.03 on Win 10 dies
« Reply #17 on: October 23, 2017, 07:41:54 PM »
YEP, but only showed up after MS update. G-rrr

Can put this one to rest.