Topic: FTP Server Address Error

[captgadget]

WU worked with me and I finally got a camera ID but now I cannot connect. I sent my info to ambient and they connected and wrote back I might have a firewire problem. I checked and my firewall is off. I'm running on an iMac with an Airport Extreme router. Thinking it might the router I hard wired to my modem but it still won't connect. Looking for suggestions.