Author Topic: Sharx HD Cameras  (Read 972 times)

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Offline Jumpin Joe

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Sharx HD Cameras
« on: March 20, 2017, 07:29:16 PM »
I have purchased several Sharx cameras over the last few years and I am VERY happy with the quality, images and support of their cameras.

Based on some feed back I provided them... they sent me an email that I 'd like to share with members of the WXForum.

Joe, thanks so much for your feedback

We’ll extend the $200 discount on all professional cameras to your friends as well

On the HTNC4420PTZ PTZ camera we’ll also add a free $100 wall bracket or recessed ceiling mount

Best Regards,
Sharx Security


I know the cameras they are offering the discount on are not inexpensive, but I do believe they are worth it, especially with the offered discount. I recently purchased the HTNC4404M.

If you want to take advantage of the offer, mention Joe (www.joesweather.info) in an email to them.

Sharx Security Customer Service <customerservice@sharxsecurity.com>





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Offline ocala

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Re: Sharx HD Cameras
« Reply #1 on: March 21, 2017, 07:17:54 PM »
Thanks Joe.
Tempting.
I tried viewing your cams on your website but none of them loads.
Which one of your cam links is this camera.

Offline Jumpin Joe

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Re: Sharx HD Cameras
« Reply #2 on: March 21, 2017, 07:58:55 PM »
Thanks Joe.
Tempting.
I tried viewing your cams on your website but none of them loads.
Which one of your cam links is this camera.

I can see the cams... check for a PM
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Offline hankster

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Re: Sharx HD Cameras
« Reply #3 on: March 21, 2017, 08:08:54 PM »
I can not view them either. OS-X using Chrome.

Offline Jumpin Joe

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Re: Sharx HD Cameras
« Reply #4 on: March 21, 2017, 08:12:36 PM »
I can not view them either. OS-X using Chrome.

I can see them using Chrome... what displays when you click on one?
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Offline Jumpin Joe

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Re: Sharx HD Cameras
« Reply #5 on: March 21, 2017, 08:15:12 PM »
I can also see them on my MAC and iPad using Safari and Chrome.

Dont know what to say....
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Offline hankster

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Re: Sharx HD Cameras
« Reply #6 on: March 21, 2017, 09:01:14 PM »
Just white space where I figure the cam should be.

Offline Jumpin Joe

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Re: Sharx HD Cameras
« Reply #7 on: March 21, 2017, 09:30:22 PM »
Try scrolling down
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Offline hankster

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Re: Sharx HD Cameras
« Reply #8 on: March 22, 2017, 12:04:00 AM »
Get the attached. After about a minute I get the "broken" image display.

Offline Jumpin Joe

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Re: Sharx HD Cameras
« Reply #9 on: March 22, 2017, 06:26:20 AM »
Get the attached. After about a minute I get the "broken" image display.

Don't know what is causing them not to work.... sorry
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Offline ValentineWeather

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Re: Sharx HD Cameras
« Reply #10 on: March 22, 2017, 07:06:21 AM »
You can see your own cameras on inside network. Lots involved displaying to outside world.
Randy, the Aviator is my father in 1963 with his Indian bike

Offline hankster

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Re: Sharx HD Cameras
« Reply #11 on: March 22, 2017, 07:49:04 AM »
Try looking at your camera with your Mac or iPad when it is not connected to your own network.

Offline ValentineWeather

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Re: Sharx HD Cameras
« Reply #12 on: May 09, 2017, 05:29:24 PM »
Whats a little odd about the Sharx Security site they really only have 1 contact form with no place to ask questions. No phone number either. Odd way of running camera business.
I read in one review these cameras are not IP66 rated was the main drawback so not water proof even outside units are only resistant and they seem to be out of stock on the cheaper IP cameras even though site says in stock. After adding to cart through paypal out of stock.  Also none available on Amazon so wonder if company is folding.
Randy, the Aviator is my father in 1963 with his Indian bike

Offline Bushman

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Re: Sharx HD Cameras
« Reply #13 on: May 09, 2017, 05:38:01 PM »
No cams at none of their dealers.  Too bad - they looked decent.

Offline shimon

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Re: Sharx HD Cameras
« Reply #14 on: May 09, 2017, 05:42:15 PM »
Whats a little odd about the Sharx Security site they really only have 1 contact form with no place to ask questions. No phone number either. Odd way of running camera business.
I read in one review these cameras are not IP66 rated was the main drawback so not water proof even outside units are only resistant and they seem to be out of stock on the cheaper IP cameras even though site says in stock. After adding to cart through paypal out of stock.  Also none available on Amazon so wonder if company is folding.

Have you e-mailed them at customerservice@sharxsecurity.com?

I have 10 of their cameras (various models/vintages from SCNC2700 to SCNC3924) and whenever I e-mail them I usually get a response within an hour or two (even early on Sunday mornings).  I last contacted them about a month ago about some settings issues and the response was prompt and helpful.

My suspicion is that it's a one man operation (just a guess).  But he's very helpful and has always fixed my problems right away. 

I also noticed that there aren't any more camera stocked on Amazon.  I contacted their e-mail to ask about availability and bought three new model SCNC3924 cameras direct through them using PayPal (at a pretty good price, too).  Cameras showed up quickly.

So far, I have no complaints about their cameras or customer service.  Their website does suck, however.

Offline ValentineWeather

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Re: Sharx HD Cameras
« Reply #15 on: May 09, 2017, 05:51:54 PM »
I filled out the form hours ago and no response yet. The site didn't have a direct contact that I could see the email address was listed here after I tried to contact this morning.

Have you had any issues with water? My main question, I need a camera with a mic to stream on Youtube. The IPtimelapse software requires a mic with camera for some reason. My Stardot Live is melting down at a mere 85F, 29C.
Randy, the Aviator is my father in 1963 with his Indian bike

Offline Bushman

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Re: Sharx HD Cameras
« Reply #16 on: May 09, 2017, 06:20:36 PM »
My Stardot is fine to 40C.  Go figure

Offline shimon

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Re: Sharx HD Cameras
« Reply #17 on: May 09, 2017, 06:22:19 PM »
Have you had any issues with water?

No problems with water.  I have three indoor models and seven outdoor models (in the outdoor housings).  Only one of the outdoor models gets direct rain (lots of it in the Pacific NW) the rest are under eaves.  Never had a problem with water.  The housings are quite robust.  Older models had a long cord with (somewhat) weather-tight connections.  Newer models come with a short cord and the connections are made inside a weather-tight box (see photos below).

I even have two of the older SCNC2700 indoor models mounted outside (under eaves) and they have been outside for 3 or 4 years now without a problem and they are definitely not sealed or made for outdoor use (but they are 640x480 resolution and old so I don't care about them).


Offline ValentineWeather

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Re: Sharx HD Cameras
« Reply #18 on: May 09, 2017, 06:25:05 PM »
Thanks, I was most interested in the SCNC3905 should I get one.
Randy, the Aviator is my father in 1963 with his Indian bike

Offline ValentineWeather

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Re: Sharx HD Cameras
« Reply #19 on: May 09, 2017, 06:30:00 PM »
The review I read: https://bestcompany.com/home-security-cameras/company/sharx-security/

Under the bad it says: As convenient as the outdoor camera can be, Sharx Security has unfortunately not yet addressed one of its glaring flaws: the outdoor casing of the camera isn’t waterproof. This makes it very vulnerable and dramatically reduces its usefulness as a sturdy and versatile outdoor unit. You will have to make an additional camera cover purchase if you’d like more flexibility in your camera placement.
Randy, the Aviator is my father in 1963 with his Indian bike

Offline shimon

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Re: Sharx HD Cameras
« Reply #20 on: May 09, 2017, 06:30:28 PM »
Thanks, I was most interested in the SCNC3905 should I get one.

The 3904 is just about the same camera as the 3905 without the alarm and audio output connections (I believe).  Also, when I contacted them about buying some more 3904 models they said they were replaced by the 3924 which has much better resolution (you can see a difference if your connection can handle the bandwidth) and can output 30fps at 4096K which is very good.

I have one 3905 and it's bigger than the 3904.  Didn't really need the alarm output but I didn't realize the differences.

Offline bchwdlks

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Re: Sharx HD Cameras
« Reply #21 on: May 09, 2017, 06:34:39 PM »
I filled out the form hours ago and no response yet. The site didn't have a direct contact that I could see the email address was listed here after I tried to contact this morning.

Have you had any issues with water? My main question, I need a camera with a mic to stream on Youtube. The IPtimelapse software requires a mic with camera for some reason. My Stardot Live is melting down at a mere 85F, 29C.

He used to participate here as sebeclake. I did get a software update for my camera from Sharx about 2 months ago. I asked via email and it was answered within 1 day.  The same cameras are sold on Amazon under several names. I have a Sharx and a TriVision, the packaging and the logo are the only  obvious difference. 

My Sharx is on a porch in full afternoon sun and has worked without problem for 3 summers. I had a game camera on the same porch 2 summers ago and it was showing afternoon temperatures in the 100-110 F range. It is the SCNC3904, the TriVision I have is NC-335PW.

Offline shimon

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Re: Sharx HD Cameras
« Reply #22 on: May 09, 2017, 06:36:01 PM »
The review I read: https://bestcompany.com/home-security-cameras/company/sharx-security/

Under the bad it says: As convenient as the outdoor camera can be, Sharx Security has unfortunately not yet addressed one of its glaring flaws: the outdoor casing of the camera isn’t waterproof. This makes it very vulnerable and dramatically reduces its usefulness as a sturdy and versatile outdoor unit. You will have to make an additional camera cover purchase if you’d like more flexibility in your camera placement.

Well, I'm pretty sure the outdoor models are listed as "weather-proof".  Not sure what that really means.  All I can say is I've never had a problem (small sample size) and by looking at the housings...I can't imagine how rain would get in.  I can't say if they could be submerged as there are penetrations on the bottom for the cord but that looks pretty rain-proof too.  Only other place where it could leak may be the glass lens on the front but I've never experienced a problem.

Check the reviews on Amazon for the various outdoor models to see if anyone can corroborate the assertion in that review.

Offline ValentineWeather

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Re: Sharx HD Cameras
« Reply #23 on: May 09, 2017, 06:38:48 PM »


The 3904 is just about the same camera as the 3905 without the alarm and audio output connections (I believe).  Also, when I contacted them about buying some more 3904 models they said they were replaced by the 3924 which has much better resolution (you can see a difference if your connection can handle the bandwidth) and can output 30fps at 4096K which is very good.

I have one 3905 and it's bigger than the 3904.  Didn't really need the alarm output but I didn't realize the differences.

Good info, I don't need the extra bandwidth either nor the alarms. I can only stream at 720, 35 fps or so requires 4Mbps upload speed and i only have 7 on a good day.
Randy, the Aviator is my father in 1963 with his Indian bike

Offline ValentineWeather

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Re: Sharx HD Cameras
« Reply #24 on: May 09, 2017, 06:42:58 PM »
I filled out the form hours ago and no response yet. The site didn't have a direct contact that I could see the email address was listed here after I tried to contact this morning.

Have you had any issues with water? My main question, I need a camera with a mic to stream on Youtube. The IPtimelapse software requires a mic with camera for some reason. My Stardot Live is melting down at a mere 85F, 29C.

He used to participate here as sebeclake. I did get a software update for my camera from Sharx about 2 months ago. I asked via email and it was answered within 1 day.  The same cameras are sold on Amazon under several names. I have a Sharx and a TriVision, the packaging and the logo are the only  obvious difference. 

My Sharx is on a porch in full afternoon sun and has worked without problem for 3 summers. I had a game camera on the same porch 2 summers ago and it was showing afternoon temperatures in the 100-110 F range. It is the SCNC3904, the TriVision I have is NC-335PW.

Pretty sure  sebeclake is Michael McCormack of Sebectec/IPtimelapse. He does reccomend the Sharx and Hikvisions
Randy, the Aviator is my father in 1963 with his Indian bike