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Weather Related Organizations => WeatherUnderground => Topic started by: sho23 on January 08, 2018, 12:39:22 PM

Title: Is it back up?
Post by: sho23 on January 08, 2018, 12:39:22 PM
I noticed that WU is mostly back up, but my data is very spotty and it says the station is nor reporting (it's reporting fine in weatherlink site and in cwop's findu)

So .. is WU just trying to get back to normal, or do I need further troubleshooting on my reporting pathway somehow?
Title: Re: Is it back up?
Post by: Catskin on January 08, 2018, 03:45:41 PM
mine is doing the same thing, I assume it's WU.

(http://pro2nd.com/uploads/cams/1.JPG)
Title: Re: Is it back up?
Post by: sho23 on January 08, 2018, 03:46:57 PM
Welp that settles it - thanks. I guess we'll just wait until they get their ducks in a row
Title: Re: Is it back up?
Post by: Glenn on January 09, 2018, 08:49:40 AM
I'm getting some very odd reporting from the WU website as well. Right now, it says my station isn't reporting and the graphs are all over the place; triangles.  :lol:  (Vermont station is is showing the odd data, Connecticut station is fine currently)

Now, when I access my stations via the PWS Monitor app on my iPhone, everything is showing up fine. Oddly, that app pulls all data right from WU. So must be a website issue at this point. It seems data is there, it's just not reporting out on the website correctly.

*Edit: CT station just went offline on the website...fine on the app.
Title: Re: Is it back up?
Post by: nincehelser on January 09, 2018, 08:59:25 AM
I think the aliens are trying to communicate...

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Title: Re: Is it back up?
Post by: NanoWx on January 09, 2018, 09:06:24 AM
I think the aliens are trying to communicate...
If they specialize in hacking, could be trying to obfuscate, instead of communicate...
As I recall, some have noticed that local time sometimes seems to go 'wrong'. I've forgotten whether the tabular history shows both local time and gmt.
If not, one can use WxDisplayHistory.asp, which is the underlying script used by wu for history. Use parameter graphspan=day. 1st field of each record should be local time, and last field gmt. If the time offset is wrong, good chance wu has returned data for est, instead of local time zone.
Title: Re: Is it back up?
Post by: ConligWX on January 09, 2018, 10:01:47 AM
Yeah random S#^T happening here too. screenshots below within a minute of each other:

Also ftp webcam works sometimes, then fails with authentication issues (I'm using the same details) then it works again.... images are below 150kb and uploaded more than 60 seconds apart.

I guess WU didnt fix their issues before, they were just sleeping...

Title: Re: Is it back up?
Post by: railrode1 on January 09, 2018, 10:28:43 AM
This WU API forum explains alot what's going on.
https://apicommunity.wunderground.com/weatherapi/topics/api-not-working-8jsfugpjga7xv
Title: Re: Is it back up?
Post by: ConligWX on January 09, 2018, 10:34:57 AM
Yep but that was 6 Days ago.  does WU have an SLA with their hosts?

more likely to be issues with Intel patching due to the timing of this latest occurrence.
Title: Re: Is it back up?
Post by: jpk1018 on January 09, 2018, 11:10:21 AM
Was going to say mine has been happy here lately but it now seems WU has crashed and burned again. Station not reporting no webcam.
Title: Re: Is it back up?
Post by: DrBobDavisV2 on January 09, 2018, 11:24:15 AM
same here as well as all the other local stations I query but the Mobile app seems to be working just fine.  Seems to be mostly just the PC application interface.
Title: Re: Is it back up?
Post by: daman on January 09, 2018, 11:27:20 AM
 :roll: It's not back up!!
Title: Re: Is it back up?
Post by: LABob on January 09, 2018, 11:43:15 AM
Yep but that was 6 Days ago.  does WU have an SLA with their hosts?

Nobody gives SLAs any more, or if they do the "penalty" amounts to nothing. Like Amazon Prime's shipping, where the guaranteed 2-day delivery means that if it doesn't come in 2 days, shipping is free (which it is anyway).
Title: Re: Is it back up?
Post by: sho23 on January 09, 2018, 11:44:58 AM
Nobody gives SLAs any more, or if they do the "penalty" amounts to nothing. Like Amazon Prime's shipping, where the guaranteed 2-day delivery means that if it doesn't come in 2 days, shipping is free (which it is anyway).

If you talk to their customer service, they'll typically give you some candies --- either an extra 1 month of prime, or $5 credit, or something. Keep the sheeps happy.
Title: Re: Is it back up?
Post by: wicked on January 09, 2018, 12:37:32 PM
I got the graph triangles this morning also. Seems to work well at times and other times not at all or bad looking data like today
Title: Re: Is it back up?
Post by: Glenn on January 09, 2018, 01:12:23 PM
Here's an interesting tidbit...It appears my reporting intervals have increased. I have way more data points for my wind direction than usual. Temp graphs (minus the triangles) have more reporting points as well.
Title: Re: Is it back up?
Post by: antstrafer on January 09, 2018, 01:32:38 PM
Here's an interesting tidbit...It appears my reporting intervals have increased. I have way more data points for my wind direction than usual. Temp graphs (minus the triangles) have more reporting points as well.

yep looks like reporting every minute instead of 5 minutes.  Just when you think it can't get any more fubar, a new fubar standard is set.
Title: Re: Is it back up?
Post by: mikejeep on January 09, 2018, 01:33:57 PM
They are definitely still having severe server/network issues. The WU connection log on my meteobridge has looked like this for most of the day.. I'm configured for every 10 seconds:

Code: [Select]
2018-01-09 13:26:20 Error: No data received.  (no more tries)
2018-01-09 13:26:10 Success!
2018-01-09 13:25:56 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:25:36 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:25:26 Error: No data received.  (no more tries)
2018-01-09 13:25:10 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:24:58 Error: No data received.  (no more tries)
2018-01-09 13:24:38 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:24:24 Success!
2018-01-09 13:24:04 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:23:54 Error: No data received.  (no more tries)
2018-01-09 13:23:36 Error: No data received.  (no more tries)
2018-01-09 13:08:14 Error: No data received.  (2 more tries)
2018-01-09 13:13:18 Error: No data received.  (3 more tries)
2018-01-09 13:23:26 Error: No data received.  (5 more tries)
2018-01-09 13:23:16 Error: No data received.  (no more tries)
2018-01-09 13:03:06 Error: No data received.  (1 more tries)
2018-01-09 13:23:06 Error: No data received.  (no more tries)
2018-01-09 13:22:52 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:22:32 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:22:22 Success!
2018-01-09 13:21:58 Error: Read error (Connection timed out) in headers.  (no more tries)
2018-01-09 13:21:48 Error: No data received.  (no more tries)
2018-01-09 13:21:38 Error: No data received.  (no more tries)
Title: Re: Is it back up?
Post by: Catskin on January 09, 2018, 05:53:34 PM
I think the aliens are trying to communicate...

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Or you are caught in a time loop...
Title: Re: Is it back up?
Post by: KennyBKK on January 09, 2018, 06:16:29 PM
I don't think they're backed up but getting worst.  Now My Weather Station page shows that I have no station registered with WU at all.

Their API page latest update mention that they have problem with their cloud servers.  May be it is raining.

(http://[attachment id=1 msg=340928][/attachment])
Title: Re: Is it back up?
Post by: chief-david on January 09, 2018, 07:27:09 PM
looks like it has a pulse.
Title: Re: Is it back up?
Post by: benay ra'am on January 09, 2018, 07:39:48 PM
Put a fork in wu, I think they are done. If they do go down ( Highly Likely ) Wonder what Acurite is going to do as all their PWS they sold that do report only reports to wu. Looks like I have to get off my lazy butt, dump wu and send my data to CWOP.............................
Title: Re: Is it back up?
Post by: WindyRidgeNZ on January 09, 2018, 07:50:03 PM
  May be it is raining.

If only there was some sort of information service that we could use to check...
Title: Re: Is it back up?
Post by: nincehelser on January 09, 2018, 08:05:54 PM
Put a fork in wu, I think they are done. If they do go down ( Highly Likely ) Wonder what Acurite is going to do as all their PWS they sold that do report only reports to wu.

Send out an update to report somewhere else.  myAcurite is already structured to support other sharing services.
Title: Re: Is it back up?
Post by: benay ra'am on January 09, 2018, 08:09:58 PM
Which ones?
Title: Re: Is it back up?
Post by: nincehelser on January 09, 2018, 08:28:21 PM
Which ones?

That I can't say.  Sharing to more communities has always been their intent, though.

A year or so ago they were looking to see what service they should implement next, but they haven't done so yet.

CWOP seemed to be the big favorite, but I wonder how it would handle a sudden influx of new folks without much siting experience.

Title: Re: Is it back up?
Post by: DoctorKnow on January 09, 2018, 08:36:14 PM
When you join CWOP, they strongly encourage reading their packets on how to properly site a weather station. Amateurs are not all that much worse though than putting a thermometer close to huge airports with many massive runways like RDU. That place has grown so much over the last 20 yrs. And they use this site for climate data. The acurite atlas is much more accurate than the 5n1 during the extreme cold temps. I imagine that the Elite could beat it, but it will be hard.
Title: Re: Is it back up?
Post by: LABob on January 09, 2018, 10:37:36 PM
Amateurs are not all that much worse though than putting a thermometer close to huge airports with many massive runways like RDU. That place has grown so much over the last 20 yrs. And they use this site for climate data.

That's why correction factors are used in climate data, even though it causes accusations of "manipulating" the data to manufacture a result.
Title: Re: Is it back up?
Post by: Aardvark on January 09, 2018, 11:15:35 PM
I  received this from Davis Instruments this evening:

Thanks you for your email to Support. Customers with accounts who send data to Weather Underground Personal Weather Station (PWS) from your weatherlink.com account may notice data is missing or not being sent to Weather Underground in a timely fashion. WeatherLink Software users who have installed Weather Underground’s plugin are also affected. We’ve been in contact with technical staff at The Weather Channel, who operates Weather Underground, and they’ve informed us their RapidFire servers are experiencing a temporary performance problem that should be resolved in the next couple days. When services are available again, we’ll make an attempt to back-fill missing data, but some data points may be lost. Operations staff at Davis Instruments are doing everything possible to make sure the most complete set of data is sent to Weather Underground as soon as possible.
 
We’ve made available a status page operated by Pingdom, a third party external monitoring service, that measures availability for Weather Underground’s RapidFire service.
 
http://stats.pingdom.com/zw9vxjhrr9ze/1850219 (http://stats.pingdom.com/zw9vxjhrr9ze/1850219)
Title: Re: Is it back up?
Post by: wicked on January 09, 2018, 11:22:10 PM
Thanks Aardvark
Title: Re: Is it back up?
Post by: Aardvark on January 09, 2018, 11:27:20 PM
Thanks Aardvark

I pinged it and yup, we were right, down. Ah progress.
Title: Re: Is it back up?
Post by: sho23 on January 10, 2018, 12:13:10 PM

http://stats.pingdom.com/zw9vxjhrr9ze/1850219 (http://stats.pingdom.com/zw9vxjhrr9ze/1850219)

Thanks Aardvark, more green than red this morning. Kind of you to check in with Davis and that they'll try to backfill.
Title: Re: Is it back up?
Post by: KennyBKK on January 10, 2018, 06:23:32 PM
This morning there is no error from meteobridge sending to WU now.  But looks like their servers are not in sync.  Reload my station page and get different result such as partial weather graph, correct graph and no graph at all.  I think they still have a lot to be done.

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Title: Re: Is it back up?
Post by: daman on January 10, 2018, 06:33:48 PM
Looks like things are improving
Title: Re: Is it back up?
Post by: benay ra'am on January 10, 2018, 08:12:01 PM
Yeah right, fubared again...................
Title: Re: Is it back up?
Post by: Glenn on January 11, 2018, 08:49:01 AM
Things are looking better for both of my stations on WU this morning. Fingers crossed.
Title: Re: Is it back up?
Post by: daman on January 11, 2018, 08:50:16 AM
Yeah same here
Title: Re: Is it back up?
Post by: DoctorKnow on January 11, 2018, 09:05:31 AM
Someone turned on the RAWS feed from MADIS again on the map. I haven't seen those on in a year probably.
Title: Re: Is it back up?
Post by: Intheswamp on January 11, 2018, 09:39:23 AM
Since Jan 3, the Wu's radar showed it's been snowing in North Georgia/SCarolina...I haven't heard anything about the National Guards being mobilized to dig those poor, unprepared people out of what must be 20' of snow by now!!!!  OOOooo, the human suffering!!!!!!!!!!!!

It looks like the snow has gone this morning and the radar is giving us somewhat current radar images...at 30-minute intervals.  :roll:
Title: Re: Is it back up?
Post by: HeloMech on January 11, 2018, 12:43:55 PM
Someone turned on the RAWS feed from MADIS again on the map. I haven't seen those on in a year probably.

I noticed that also this morning.  I was wondering if there was an issue with server capacity by not having them for a while and the cameras going away etc.  Now after this gap in service, maybe a jump in capacity was required/installed.  Maybe now they have the capacity to retain and re-start all the services.  I have been steady for some hours now and can edit status notes.  Still have a page count of 1, but thing are definitely improving.

Disregard that editing status notes.  I thought it was editable, but upon refresh I see that they are not as of yet.  But still improving for sure.
Title: Re: Is it back up?
Post by: wicked on January 11, 2018, 01:08:04 PM
My Data is looking goo today also  \:D/
Title: Re: Is it back up?
Post by: Glenn on January 11, 2018, 02:59:03 PM
I noticed there's now a comment area below each of my station pages. Is this new? I don't recall seeing that before.
Title: Re: Is it back up?
Post by: daman on January 11, 2018, 03:08:31 PM
Yeah that's new
Title: Re: Is it back up?
Post by: rormeister on January 11, 2018, 08:42:30 PM
Yeah that's new

Perhaps they want to deflect some of their issues on their data providers ;)
Title: Re: Is it back up?
Post by: nincehelser on January 11, 2018, 08:59:23 PM
I don't know if someone has posted this yet or not...

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The comment function must be in the process of rolling out.  I didn't see it earlier when it was mentioned in this thread, but now I do.
Title: Re: Is it back up?
Post by: Eno on January 11, 2018, 11:31:05 PM
Haven't been able to edit Status for about a week. No biggie.