Topic: Joining Davis Tech Support

[parkernathan]

Now that I've completed my PhD (and am "Dr. Nathan Parker"), I have more time on my hands to work and earn back the money I paid into my college. I'm still at Earth Networks (many of you probably remember me from the WeatherBug Backyard Community). With the merger of Earth Networks and Davis under AEM, I'll be taking on some cross-brand work for AEM. One of those areas will be tackling some tech support for Davis due to my knowledge of Davis hardware and services. I'll likely be starting out with email support, but I may also be answering the phone sometime when you call into Davis Support.

If WxForum needs a Davis rep here as an admin or moderator on any of the Davis forums, I'd be willing to jump in. Not sure how active I'll be since I'm focusing a lot of email support for them, but I can check in from time to time and watch the discussions.

Expect to see some product training videos and articles from me on the Davis website as well coming up. I've done a lot of product training for Earth Networks, so I'm going to carry some of that over into the Davis side of things. If there are particular Frequently Asked Questions you'd like to see articles or videos on, let me know, and I'll see what can be done about adding them to their support page. Since I've owned a ton of Davis hardware over the years and even completely disassembled and re-assembled a VP2 (and it still worked), I think I have a little bit of experience on troubleshooting Davis hardware.

[CW2274]

If WxForum needs a Davis rep here as an admin or moderator on any of the Davis forums, I'd be willing to jump in.

Probably not a big deal, but as an employee, that's a straight conflict of interest. No offense, but I'm a "no" vote.

[parkernathan]

If WxForum needs a Davis rep here as an admin or moderator on any of the Davis forums, I'd be willing to jump in.

Probably not a big deal, but as an employee, that's a straight conflict of interest. No offense, but I'm a "no" vote.

When I worked for WeatherBug, I was the moderator of the WeatherBug forum section on here. After WeatherBug was sold to the new owners, I had WxForum pull the WeatherBug section since the new owners had no desire in keeping it active or assigning a moderator for it.

It's purely an offer from my end, WxForum is welcome to go either way with it, and I'm OK with whatever they decide. As I said, I wouldn't be heavily active since I'll still be spending the bulk of my time in email support. I'd also take a very hands off approach to moderation and pretty much defer to the wishes of WxForum's admins like I did when I was the moderator for the WeatherBug section should they be interested.

[CW2274]

Understood, and I get this is merely a forum, but let's just say I've become increasingly wary and weary of unchecked power.