Author Topic: Purpleair webserver down  (Read 402 times)

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Offline Toxic

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Purpleair webserver down
« on: January 13, 2018, 04:55:33 AM »
Looks like their web services are down at present.  though domain is pinging.

ports 21,80,443 are open on the site so guessing Webserver application (IIS/Apache) is dead.

« Last Edit: January 13, 2018, 06:51:31 AM by Toxic »
Regards Simon


Offline Toxic

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Re: Purpleair webserver down
« Reply #1 on: January 13, 2018, 08:42:02 AM »
PurpleAir are aware of the issue and are working on it. It should be up shortly.
« Last Edit: January 13, 2018, 08:44:38 AM by Toxic »
Regards Simon


Offline azchrisf

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Re: Purpleair webserver down
« Reply #2 on: January 16, 2018, 12:11:58 AM »
This scared me the other day - with sensors not shipping then the site going down, you can imagine what I thought ;-)

Offline Toxic

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Re: Purpleair webserver down
« Reply #3 on: January 16, 2018, 03:03:30 AM »
This scared me the other day - with sensors not shipping then the site going down, you can imagine what I thought ;-)

Yep.  Mine's in transit just left LAX yesterday. The outage was not planned.
Regards Simon


Offline Eno

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Re: Purpleair webserver down
« Reply #4 on: January 17, 2018, 02:36:00 PM »
Best of luck keeping it online.  Mine worked for a month, now I've apparently paid $250 for a gray dot on a map.

Offline azchrisf

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Re: Purpleair webserver down
« Reply #5 on: January 17, 2018, 02:41:47 PM »
They won't replace it under warranty?

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Offline Eno

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Re: Purpleair webserver down
« Reply #6 on: January 17, 2018, 02:55:34 PM »
They're very responsive helping me troubleshoot.

 

anything