Well I got one of the free ones. I have tried for three days to make the thing log in with no results. It goes thru the log in to step 2 and never seems to connect to the bloomsky server.
I filled out there help form and got this:
| May 06, 2016 12:21PM PDT
Thank you for submitting a ticket. Due to the amount of cases we've been receiving, it may take up to 5 business days to get back to your request. In the meantime, please view our support page (
https://bloomsky.desk.com/), your issue may have a solution there.
Thank you for your patience.
This message was sent to
Now that tells me they got a lot of broke devices or one overworked support group.
I like the fact they tell me to go to the support area. Where do they think I got the form to send them in the first place?
I also followed their instructions to turn the devise off and then back on and wait for them to fix it. But when I do that the wifi light goes black which I think means that it is not connected to my router. Soooo how they gonna connect to it to fix it?