I am sure they want their program to work. It might even be related to their app.
I deleted the station on the iPhone app and installed as new. I noticed that the power switch barely makes a good click sound. I noticed that when I got it. I would go through the entire setup and it would say it connected, but it hasn't all that is on the screen is a --- for the temp and a pissed me look. I suspect that might scroll off after midnight.
I had the idea that the solar panel and unit was 35 feet from the house, perhaps that during a rain, the signal from my Netgear R6400 unit wasn't strong enough to connect. So I hoofed across town to Best Buy and got a Linksys WRT 1900 ACS . I have had good results with Linksys and this unit is a kickass unit for a very large house. I set it up and it works as intended. I even switched off the 5ghz band.
So it sets up and I can see the Bloomsky in their router app, but it isn't sending data. I am thinking as you said, something is not right.
What sucks for me, is that I am going out of town Sunday for a week and will have to deal with this thing when I get back. I can do that. At least the main station is working.
Maybe after I get back they will have their version 2 units, and I could work something out to pay the difference for the fancy unit.
the only thing worse, is the wife insists watching CNN on Donal Trump. grrrrrrrr