FWIW
I checked my Skywarn Spotter Training literature and got conflicting information. The Pocket Spotter Guide says to report "Hailstones of any size" and grades them down to 1/4" dia. or "Pea size".
However, the "Reporting Criteria" specifically lists: "Hail with a diameter greater than or equal to 1/2inch" listed in the table as "dime size". So, although a NWS employee should never blow you off, depending on which of those two definitions he ascribed to, he was probably was blowing you off.
George