Hi Anne-Marie,
I have been with GoDaddy for going on 8 years. I can't say they don't have any issues but those are few and usually far between. I don't hesitate to call them whenever I have a question, need to understand things like MySQL and Cron Jobs, or problem, and always someone available to talk to. In getting my several websites working I've run in to some issues but have been able to overcome them all.
Regards,
Paul