Thank you. Is there anyway to know if the issue was addressed?
Classic mobile radar responds poorly or not at all. Please resolve.
Got it.
https://trello.com/c/AG2QlrrK
No there isn't a way to know what Weather Underground is doing nor planning in regards to any issues. Weather Underground a few months ago pulled out of communicating with us weather enthusiasts, hobbyists, and professionals. Weather Underground shortly after the launch of the new website when they were still active on this forum said that they would address and fix the issues like missing decimals and rounding and camera issues and such. But here we are months later and they haven't fix anything (other than rapidfire and a Summary box) ....and they are no longer talking to us. They bailed out because they said too many people on this forum were being rude and obnoxious to them regarding all the issues and the state of WU. The way I see it, WU for whatever reason can't deliver a properly working site back then, now nor in the immediate future. They know this and so they bailed on us and provided the excuse that we were not being nice. They were immature, not professional and certainly not candid.
I started this thread to track issues as a way for us to keep track of what is broken and what gets fixed without the need of WU involvement. If an issue is fixed then I notice it or some other user posts here and after I check it out, then I move it to the fixed column. A big reason for this thread and Trello site was to cut down on the repeated questions people were having, where people often don't know if the problem they see is on their end for their station only or if it was a universal issue. It also helps people see how long an issue has been going on since discovered. I think this aspect has been a success.
I had hoped that this issue tracking would bring WU back. They would gain feedback to the issues we were having and learn of our wishes and they could provide resolution time frames or alternative solutions or indicate if a particular issue was working as designed and so it won't change. I'm still hopeful.
I also think WU doesn't live in the dark. Even though they won't yet publicly acknowledge this thread and the Trello site, they just have to have seen it. They could be reading this forum right now with new unknown identities. So I think it is important for them to know what we want fixed. Back when WU was still in speaking terms with us I asked them to track these issues and provide a way for us to know what was broken and what was being worked on and they said no because it was too much effort on their part to offer this information. So I created the Trello site and did it myself.
It is truly amazing to me that the new WU site was supposed to fix all the issues of the old site because it was running on old servers and peiced together with old code much that was not documented and key people that developed the code had left the company. So the new site was supposed to alleviate many issues. But the new site is now running and from a user perspective I think it's worse.
We don't know what the company vision is. We don't know what the company working atmosphere is like. We don't know what upper management is thinking and how their vision aligns with our vision of what WU should be like. Because of all this it is only human nature to try and fill in the void of information and think the worst base on the poor track record of so many things. The poor rollout of the new site. Before the rollout the sorry state of WU and how it continued to lose features as time went on. WU may not like all the bashing and criticism but they really aren't providing a good experience. We should all realize that we aren't the customer. We are the product that provides free data. WU (IBM) has so much data from so many stations that perhaps if they upset a few people it is not seen as a great loss. Nothing else makes sense.