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Weather Related Organizations => WeatherUnderground => Topic started by: mikemaps on December 27, 2017, 09:53:58 PM

Title: Weather Underground Summary not recording
Post by: mikemaps on December 27, 2017, 09:53:58 PM
I have been on Weatherunderground for about 13 years, & my weather is currently being updated every few seconds using rapid fire. For some reason however the summary of daily highs, lows & averages has not updated for the past 9 days. I can’t figure out why. Anyone have a clue as to what is causing this & how to solve it?
Title: Re: Weather Underground Summary not recording
Post by: catdon on December 27, 2017, 10:42:29 PM
Same problem here...some stations seem to be ok  though for some reason , I recall this same problem happening in the past...just typical wu.
Title: Re: Weather Underground Summary not recording
Post by: gellenb on December 28, 2017, 07:38:06 AM
Well mine was working yesterday when I saw your post.  A day later, my recent summary data is gone now too.
Title: Re: Weather Underground Summary not recording
Post by: wpmle1 on December 28, 2017, 11:15:39 AM
And mine quit on 12/20.   :-(  Unable to find a solution.  ](*,) Data does exist in WeatherLink.
Title: Re: Weather Underground Summary not recording
Post by: mikemaps on December 28, 2017, 11:26:02 AM
Yes, it’s kind of odd because it’s updating normally and one other thing, they removed my gold star or whatever they call it for 5 days of good data even though the data has been good.
Title: Re: Weather Underground Summary not recording
Post by: wpmle1 on December 28, 2017, 12:01:06 PM
This is what I am referring to - missing Summary Data - see attachment
 [ You are not allowed to view attachments ]
Title: Re: Weather Underground Summary not recording
Post by: mikemaps on December 28, 2017, 02:10:44 PM
Yes, that is exactly the problem I have, it started 12/20 as someone else mentioned. If you try to do a monthly or annual summary, it stops with 12/19. I did email Weather Underground, see if they have any answers.
Title: Re: Weather Underground Summary not recording
Post by: msimon1251 on December 28, 2017, 02:27:40 PM
New member here. Like others, I thought I'd chime in with the same confirmatory observation: summary not updating (the summary area has no values). My station has been online for a few years. I, too, recall this happening before. Hopefully WU will get this straightened out soon.
Title: Re: Weather Underground Summary not recording
Post by: opsmanager on December 29, 2017, 06:28:46 AM
Just wanted to join in to say that my summary information is missing, as well.  Been monitoring it because my webcam is missing also, but that is the subject of another thread...
Title: Re: Weather Underground Summary not recording
Post by: Jimbo on December 30, 2017, 08:45:42 AM
Same here, everything but the summary- new member,  weather station as an Xmas present!! 
Title: Re: Weather Underground Summary not recording
Post by: N9XTN on December 31, 2017, 12:22:18 AM
Ended up here via Google since I noticed the same thing.  The last summary for my station was the 20th.  Suspect something went south on Weather Underground's site or database.

- Mark
Title: Re: Weather Underground Summary not recording
Post by: Miculinic on January 01, 2018, 10:10:56 AM
We’re experiencing the same issue. KMDPASAD57, Pasadena, MD.
Title: Re: Weather Underground Summary not recording
Post by: NanoWx on January 01, 2018, 12:51:17 PM
If it is using the WXDailyHistory server script, might be related to DB query 'scatter' (different results when queried at different times) I've been noticing: https://www.wxforum.net/index.php?topic=33289.0
Title: Re: Weather Underground Summary not recording
Post by: SLOweather on January 01, 2018, 03:27:20 PM
If it is using the WXDailyHistory server script, might be related to DB query 'scatter' (different results when queried at different times) I've been noticing: https://www.wxforum.net/index.php?topic=33289.0

I've never heard that term befor. I always thought of it as "sample aliasing"
Title: Re: Weather Underground Summary not recording
Post by: casa manana on January 01, 2018, 03:58:03 PM
My summary data stopped showing up on 25 December -- just blanks on the WU website.  All other features appear to be working, for now, even the webcam  ;).  Interesting that the issue surfaced on different dates for different users, and not at all for others.
Title: Re: Weather Underground Summary not recording
Post by: Rychu on January 01, 2018, 04:54:11 PM
...my station reports no gaps at WU (https://www.wunderground.com/personal-weather-station/dashboard?ID=IPOMORSK23#history/s20171231/e20171231/mdaily)
Title: Re: Weather Underground Summary not recording
Post by: mmorris on January 02, 2018, 11:05:21 AM
Dec 19 is the last date that is recording in the summary the rest of the page looks alright as far as I can tell. North Korean hacker no doubt.
Title: Re: Weather Underground Summary not recording
Post by: thesweet on January 02, 2018, 11:07:31 AM
I am also coming on here tying to find a solution to this problem. My PWS  stopped recording the summary on Dec 20th . The graph data still updates each day and keeps the histordata...as does the list of data. If anyone hears anything else. Please post!


Title: Re: Weather Underground Summary not recording
Post by: LABob on January 02, 2018, 11:38:22 AM
Dec 19 is the last date that is recording in the summary the rest of the page looks alright as far as I can tell. North Korean hacker no doubt.

Mine is also missing. You sure it isn't Russian hackers trying to meddle in our elections by influencing weather data?
Title: Re: Weather Underground Summary not recording
Post by: Flessan on January 02, 2018, 12:13:22 PM
Mine is missing since Dec 20th as well.  I sent a message to WU.  *IF* I hear anything back from them, I'll be sure to update you all.
Title: Re: Weather Underground Summary not recording
Post by: Jester on January 02, 2018, 09:06:09 PM
Same here, last summary report 19 DEC.
Title: Re: Weather Underground Summary not recording
Post by: railrode1 on January 03, 2018, 12:15:05 AM
Today, I happend on a blank summary screen and clicked the "view" button above, it worked.
Title: Re: Weather Underground Summary not recording
Post by: bchwdlks on January 03, 2018, 07:20:40 AM
The statement read :
"We heard you loud and clear: Keep webcams. So we will! We will NOT turn off webcams as previously stated. "

Nowhere did IBM state that they would improve or update the feature. Have any of the screens or maps been improved since IBM taken control of the data?

For the last few years, webcam photos have been a hit or miss effort to get approved or to keep functional. That doesn't look like it will be improved!
Title: Re: Weather Underground Summary not recording
Post by: Jester on January 03, 2018, 01:31:07 PM
Today, I happend on a blank summary screen and clicked the "view" button above, it worked.

Still no joy

https://www.wunderground.com/personal-weather-station/dashboard?ID=KVAVIRGI57&cm_ven=localwx_pwsdash#history
Title: Re: Weather Underground Summary not recording
Post by: waiukuweather on January 03, 2018, 03:10:04 PM
just to buck the trend, mine is OK
https://www.wunderground.com/personal-weather-station/dashboard?ID=IFRANKLI1
Title: Re: Weather Underground Summary not recording
Post by: NanoWx on January 03, 2018, 06:39:37 PM
Today there may be wu server overload issues (due to Winter Storm Grayson, Bomb Cyclone ?). Trying to use the WxDisplayHistory.asp server script results in:  "Oops there's geen a glitch"
         "Page does Not exist", "Error Code: 10.226.245.199"
*       use only ID= param
#        ... Waiting ...  "Oops there's geen a glitch"
Title: Re: Weather Underground Summary not recording
Post by: NanoWx on January 03, 2018, 06:44:02 PM
Quote from: SLOweather link=topic=33465.msg339741#msg339741 date=15148384
I've never heard that term befor[e
. I always thought of it as "sample aliasing"

Maybe sample alas-ing. Skips in what the query returns are inconsistent. I've wondered if IBM Watson might be involved...
Title: Re: Weather Underground Summary not recording
Post by: gellenb on January 03, 2018, 07:27:50 PM
Looks like Watson and the whole IBM eco system of Webcams, Weather data, Personal Weather Stations have all crashed.
Hmm,  I guess that's all folks!
Title: Re: Weather Underground Summary not recording
Post by: NanoWx on January 03, 2018, 07:32:27 PM
Today there may be wu server overload issues (due to Winter Storm Grayson, Bomb Cyclone ?). Trying to use the WxDisplayHistory.asp server script results in:  "Oops there's geen a glitch"
  ...
Even the other interface:  /personal-weather-station/dashboard?ID= is Unresponsive, throwing errors with lots of hex digits.
Title: Re: Weather Underground Summary not recording
Post by: gellenb on January 03, 2018, 07:39:29 PM
At my end, even the home page has issues.  Forecast doesn't load, and various pages on the site don't load either.
Title: Re: Weather Underground Summary not recording
Post by: ConligWX on January 03, 2018, 07:42:31 PM
Yep, the whole site seems buggered  =D> \:D/ ](*,)
Title: Re: Weather Underground Summary not recording
Post by: dwhitemv on January 03, 2018, 11:03:06 PM
Oh good, it wasn't just me, KORJUNCT3 hasn't had any summary data since 12/20 either. No summary data breaks degreedays.net for me, and the data they generate is not easy to reproduce without a lot of exporting from WeatherLink and plenty of script-fu.

I pinged WU support about this is and this is what they wrote back...

Quote
I'm not sure why the summary data isn't loading on the PWS page, and unfortunately, we don't have anyone who can currently look at it. You could try registering a new station and reporting to that ID and see if it creates summary data. Not a fantastic solution, but it's the only one I can offer until we get more resources here.

Combined with the current site explosion ... :sad:
Title: Re: Weather Underground Summary not recording
Post by: SlowModem on January 03, 2018, 11:14:19 PM
(https://upload.wikimedia.org/wikipedia/commons/thumb/e/ea/Thats_all_folks.svg/319px-Thats_all_folks.svg.png)

Looks like Watson and the whole IBM eco system of Webcams, Weather data, Personal Weather Stations have all crashed.
Hmm,  I guess that's all folks!
Title: Re: Weather Underground Summary not recording
Post by: catdon on January 03, 2018, 11:16:27 PM
Oh good, it wasn't just me, KORJUNCT3 hasn't had any summary data since 12/20 either. No summary data breaks degreedays.net for me, and the data they generate is not easy to reproduce without a lot of exporting from WeatherLink and plenty of script-fu.

I pinged WU support about this is and this is what they wrote back...

Quote
I'm not sure why the summary data isn't loading on the PWS page, and unfortunately, we don't have anyone who can currently look at it. You could try registering a new station and reporting to that ID and see if it creates summary data. Not a fantastic solution, but it's the only one I can offer until we get more resources here.

Combined with the current site explosion ... :sad:
Unbelievable  reply by them.
Title: Re: Weather Underground Summary not recording
Post by: Matt.j5b on January 03, 2018, 11:27:22 PM
My station on wunderground gives a 404 error. Arrrahh   :shock:
Title: Re: Weather Underground Summary not recording
Post by: dwhitemv on January 03, 2018, 11:38:32 PM
Unbelievable  reply by them.

To be fair, I got that reply about noon Pacific time, and I'm not sure when the issues with the cloud storage started. If they have everyone working on fixing the storage issue, then I totally understand the delay.

With the situation there as it is right now, I would prefer they fix the site before working on my PWS data.
Title: Re: Weather Underground Summary not recording
Post by: wpmle1 on January 04, 2018, 01:25:18 PM
Still having the issue.  :-(   :?:  Has anyone received any feedback from WU?  ](*,)
Title: Re: Weather Underground Summary not recording
Post by: Cooljourney on January 04, 2018, 02:19:21 PM
Apparently, WU is having many problems at the moment. The link below relates to the API not working. This is not the issue reported in this thread (which my PWS is experiencing too), but it may point to larger problems they are having. Hope this helps.

https://apicommunity.wunderground.com/weatherapi/topics/api-not-working-8jsfugpjga7xv (https://apicommunity.wunderground.com/weatherapi/topics/api-not-working-8jsfugpjga7xv)

Title: Re: Weather Underground Summary not recording
Post by: Glenn on January 05, 2018, 08:56:01 AM
One of my stations shows it...the other doesn't. Seems to be sporadic. I've also noticed that both of my stations are only showing one view since the first of the month.
Title: Re: Weather Underground Summary not recording
Post by: thesweet on January 05, 2018, 11:50:22 AM
Today, I happend on a blank summary screen and clicked the "view" button above, it worked.

You're on to something there! This worked for me and seemed to fix the other missing days as well. We'll see if it sticks. If it doesn't work and I hit "View" again... it comes back
Title: Re: Weather Underground Summary not recording
Post by: dwhitemv on January 07, 2018, 01:07:07 AM
Summary data is back for my station, except for the summary on 12/20.
Title: Re: Weather Underground Summary not recording
Post by: hotsauce2007 on January 08, 2018, 04:08:12 AM
I have been on Weatherunderground for about 13 years, & my weather is currently being updated every few seconds using rapid fire. For some reason however the summary of daily highs, lows & averages has not updated for the past 9 days. I can’t figure out why. Anyone have a clue as to what is causing this & how to solve it?

https://apicommunity.wunderground.com/weatherapi/topics/api-not-working-8jsfugpjga7xv

Looks like there is a huge problem with WU server  ](*,)
Title: Re: Weather Underground Summary not recording
Post by: thesweet on January 08, 2018, 08:14:32 AM
You think? Its quite screwed up
Title: Re: Weather Underground Summary not recording
Post by: railrode1 on January 08, 2018, 09:14:12 AM
according to my station data, my station went 3 hours last night without reporting. I didn't get an email from them this time, so they must have been receiving my data. Also, rapid fire updates used to be instant and now it's sporadic from every 16 seconds, to a minute or more. 
Title: Re: Weather Underground Summary not recording
Post by: LABob on January 08, 2018, 10:38:02 AM
They can't seem to stop mucking up their site. I have also been having a lot of problems with sporadic reporting. Their server is hosed. It's a good lesson on why moving your infrastructure to the "cloud" can be a fatal mistake. When it's your data center you can get right on it and fix the problem. When it's someone else's data center they may or may not feel like repairing your issue is a priority.
Title: Re: Weather Underground Summary not recording
Post by: ggsteve on January 08, 2018, 11:25:34 AM
My weather history is all messed up this morning.  My Davis station stopped reporting at 7:45am, but my Rainwise station is still reporting, but much less frequently than usual.  The data doesn't look trustworthy either.  For instance the low temp looks like yesterday's, not today.  I hope WU can sort this out.
Title: Re: Weather Underground Summary not recording
Post by: wpmle1 on March 02, 2018, 06:26:08 PM
My weather history is all messed up this morning.  My Davis station stopped reporting at 7:45am, but my Rainwise station is still reporting, but much less frequently than usual.  The data doesn't look trustworthy either.  For instance the low temp looks like yesterday's, not today.  I hope WU can sort this out.
Here we go again. Stopped updating again since 2/22.

Sent from my Pixel XL using Tapatalk

Title: Re: Weather Underground Summary not recording
Post by: woodisgood on March 03, 2018, 03:53:15 PM
One of my stations shows it...the other doesn't. (snip).

Same with me. The one not showing the summary data has been out for about two weeks.
Title: Re: Weather Underground Summary not recording
Post by: Flessan on March 11, 2018, 10:14:22 AM
Mine stopped too.  Last time it updated was on February 22nd.  I sent feedback, but that seems to get ignored a lot lately.
Title: Re: Weather Underground Summary not recording
Post by: ggsteve on March 11, 2018, 12:21:38 PM
Seeing the problem here too.  My Rainwise station has a blank summary, but my Bloomsky is fine.  Makes me wonder if they even know there is a problem.
Title: Re: Weather Underground Summary not recording
Post by: nincehelser on March 11, 2018, 12:47:00 PM
Seeing the problem here too.  My Rainwise station has a blank summary, but my Bloomsky is fine.  Makes me wonder if they even know there is a problem.

Seems like it's a common problem again.  Have you submitted a trouble request lately? 

https://trello.com/b/hqC0tb0u/weather-underground
Title: Re: Weather Underground Summary not recording
Post by: mikemaps on March 11, 2018, 03:25:12 PM
I’ve got the same problem again for the past couple of weeks. Hopefully they get it resolved & no data is lost.
Title: Re: Weather Underground Summary not recording
Post by: ggsteve on March 11, 2018, 03:54:44 PM
Seeing the problem here too.  My Rainwise station has a blank summary, but my Bloomsky is fine.  Makes me wonder if they even know there is a problem.

Seems like it's a common problem again.  Have you submitted a trouble request lately? 

https://trello.com/b/hqC0tb0u/weather-underground

Thanks for the link.  It's not very intuitive.  I couldn't figure out how to add my problem report.
Title: Re: Weather Underground Summary not recording
Post by: nincehelser on March 11, 2018, 05:54:33 PM
Thanks for the link.  It's not very intuitive.  I couldn't figure out how to add my problem report.

Yeah.  It's not terribly obvious.

First thing you have to do is create yourself an account.  Then click on "SUBMIT BUG REPORTS HERE" in the upper left.  A window should pop up where you can enter your problem.  I believe the admins then take it from there.

 [ You are not allowed to view attachments ]



Title: Re: Weather Underground Summary not recording
Post by: heinphoto on March 14, 2018, 11:01:20 AM
FWIW, I submitted a problem report using the Trello link a few days ago. The summary data for my station has been restored when I checked this morning. So, thanks for posting the Trello info.

Sent from my VK815 using Tapatalk

Title: Re: Weather Underground Summary not recording
Post by: ggsteve on March 14, 2018, 11:05:08 AM
FWIW, I submitted a problem report using the Trello link a few days ago. The summary data for my station has been restored when I checked this morning. So, thanks for posting the Trello info.

Sent from my VK815 using Tapatalk

Hey!  Mine is back too.  Now to stop the annoying emails every time someone comments on the Trello thread...
Title: Re: Weather Underground Summary not recording
Post by: samsquared2 on March 31, 2018, 12:11:51 PM
My summary data hasn't displayed starting March 18.  If I click on other stations near me, they seem to be fine.  I guess I'll try to submit a bug report; emailing Wunderground has never yielded a response.  My PWS is by Acurite.
Title: Re: Weather Underground Summary not recording
Post by: heinphoto on March 31, 2018, 12:21:28 PM
The "fix" for the summary data on my station lasted about a week - it went missing again as of 3/21...

Sent from my SM-T827V using Tapatalk

Title: Re: Weather Underground Summary not recording
Post by: Central Maine Weather on March 31, 2018, 12:53:53 PM
Mine still isn’t back and I posted about it on the trello board about two weeks ago. Hoping it’s back soon!
Title: Re: Weather Underground Summary not recording
Post by: ggsteve on April 03, 2018, 08:19:16 PM
My summary is gone again.  This time it is affecting my Rainwise MkIII and my Bloomsky.  Last time it was just my Rainwise.
Title: Re: Weather Underground Summary not recording
Post by: Dreamflight767 on April 07, 2018, 01:44:07 PM
My summary was restored yesterday after 3 weeks of gone M.I.A.
Title: Re: Weather Underground Summary not recording
Post by: ggsteve on April 07, 2018, 04:29:09 PM
Hey, my summaries are back too.  WU properly recorded the 29 mph gust we had the other night.  That's pretty high for me down here in the valley and trees.